2019 TESLA MODEL 3 Complaints

View complaints related to 2019 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2019 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 TESLA MODEL 3
    - Little Rock , AR

    Car will break "phantom breaking" slowing down +20mph very quickly with nothing on the highway in front or behind. It typically happens before bridges, major shadows on highway. There are 2 places in Little Rock Arkansas on the highway that it does it every single day in the same spot with nothing around! Has nearly caused people to crash into me from behind. I stopped driving with the autopilot.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Battle Creek, MI

    While in Tesla’s auto pilot mode, the vehicle breaks for no particular reason. This is particularly very dangerous while going 70 mph and someone is following in close proximity. I have gotten side eyes and hand gestures from fellow motorists, I presume it is due to them thinking I break checked but I am very defensive driver and I would not put anyone at risks for any reason. I got rear ended back in 2019 in slow speed but do attribute this to Tesla sudden breaking issue. I have since stop auto auto pilot in regular basis. I do use auto pilot once here and there often in light traffic.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Lacey, WA

    My car brakes for no apparent reason consistently in the same location every time. What has been described as “phantom braking”. When I hit two spots on I5 northbound near the berkley exit. The set max speed of my cruise control will suddenly drop and the vehicle will brake. The speed then adjusts up to the prior setting and the vehicle will return to normal. This in total lasts about 5 seconds but results in dangerous braking.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Tarentum, PA

    When I drive under bridges during the daytime, the vehicle will alert and in many cases brake the car. Can be very repeatable in my experience on my commute. Has happened on nearly every single different software version I had on the car over the last several years. Used to always report the 'bug' to tesla but they never did anything about it

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Irvine, CA

    Autopilot break the car for no reason on highways and high speed. Always happen on I-5 at Anaheim, CA to Los Angeles, CA area.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Southfield, MI

    Multiple occurrences of phantom braking while at highway speed and using Autopilot (I do not have FSD). In most cases, there is another car (on either side next to me) and a 3rd car is coming up from behind at a high rate of speed. The 3rd car then cuts across to the open lane and as that's happening, my car suddenly/abruptly applies emergency braking and I instinctually apply throttle to keep the car moving forward. I have submitted bug reports to Tesla at the time of each incident.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Raleigh, NC

    On several occasions in the past 2 months, the display on my Tesla mode 3 has gone blank while driving. One on occasion, the display which is the only source of your driving speed info went blank during a rain storm at night. At the same time, the vehicle also lost its auto wipers and turn signals. This made driving very unsafe . I was on a highway in a long construction zone with no way to pull off the highway.It was several minutes before the screen rebooted and returned to normal. I have attempted to have Tesla correct this problem but they have told me that I must provide them with the exact time and date this occurs as they cannot go through lines of code to diagnose the issue. Blanking displays is a known issue. The service person I communicated with would not provide me with their phone number to discuss his dangerous issue. The advised me that without me telling them exactly when this happened they would not attempt a resolution. Help !!

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - OAK BLUFFS, MA

    This is a sudden unintended acceleration accident. I was driving into a hotel parking lot. I turned right at less than 5 mph for about 15 feet and then made another right. Suddenly, the car accelerated at very high speed. I was able to steer but can't stop the car until 200 yards after I made a turn into the bushes and knock down a tree. At about 50 yards the vehicle also banged into three parked cards.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - orlando, FL

    NHTSA Recall No: 21V-00D My vehicle has been affected and suffering from the defect noted by the NHTSA. For approximately five months I have unsuccessfully attempted to have the defective condition repaired to no avail. Most recently the vehicle was taken to a Tesla Service Center to have to recall performed, however upon arrival I was informed that the parts were not available and the service center informed me incorrectly that the the parts were available. Specifically, the service center advised they did not have a grommet to complete the repair and would not repair the vehicle without the grommet. I was informed that although the service center had the rear camera coaxial cable in stock, which would have repaired the defect the service center would not perform the repair without the rubber grommet as well. Upon being informed the repair would not be completed as previously promised, I requested the alternative repair be performed for safety reasons to prevent the intermittent problem becoming permeant. I requested the "guide protector" be installed as a temporary solution to the rear camera ceasing to function for days at a time after I open and close the trunk. The alternative repair is described at: https://www.tesla.com/support/model-3-trunk-lid-harness-retrofit "How will Tesla repair my car and how long will it take? At no cost to you, Tesla Service will inspect the trunk harness on affected vehicles for wear. If the amount of wear is within the specification for the coaxial cable, Tesla Service will install a guide protector to prevent further wear. If the amount of wear is beyond the specification, Tesla Service will replace the harness and install a guide protector." I have submitted numerous photographs to the Tesla documenting the recalled defective condition that creates an enormous safety hazard. To date the only solution I have is to not use the trunk whenever the camera is actually working.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Walpole, NH

    No timely remedy provided for recall 21V-00D. The recall was initiated in December, six months later the manufacturer has no resolution.

    Source: NHTSA WEB SITE