2019 TESLA MODEL 3 Complaints

View complaints related to 2019 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2019 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 TESLA MODEL 3
    - San Francisco, CA

    Tesla implemented a software "update" 2021-12-24 and removed basic functions making driving in everchanging CA weather a hazard. Both Front and Rear defrost buttons were constantly across the bottom bar of the touchscreen in the car before the software update on 2021-12-24. After the software update, the functions have been removed from the ever-present bottom bar. Because the touchscreen is the only way to turn on the defrost, this is a hazard. Now istead of simply pressing a button on the bottom of the screen, you have to press the car, then go to "climate" then turn on defrost. This is now a 2 or 3 step process. The other way to turn on defrost is to "Swipe" up on the temperature, and this (if the climate control is off) will automatically turn ON the climate control. On the new screen, I then have to hit "climate off" and also "defrost on". This is unsafe. Standard functions such as: Volume, Temperature Control, Defrost should be a SINGLE PRESS away, not hidden behind several menus. Attachments Description: OLDUI.PNG this is the OLD User Interface. Notice bottom bar on bottom of "Screen" I have circled the defrost buttons in pink. NEWUI.PNG this is NEW User Interface. Notice the bottom bar now does not have the defrost buttons, but instead a "Toybox", Phone, and other icons that have nothing to do with driving a car.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Minneapolis, MN

    Heating in the vehicle suddenly stops working in cold weather. I have been in the midst of a drive home in sun zero temperatures where I lose heat from my climate control and the cabin temperature plummets very quickly

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Waxhaw, NC

    The most recent OTA update, V11, poses a severe safety risk and potential for future incidents. The update has moved visibility/safety activation into sub-menu's requiring the driver to take their eyes off the road for longer periods of time and search for these controls while the vehicle is moving. The main safety feature which is no linger available on the main screen is defrost, but other controls such as climate control, seat heating, TPMS, and more are now 2-3 clicks/swipes away when they used to be one. Not only does it take 5-10 seconds to turn on the defroster which could be deadly in the event of a quickly fogging windshield, but one has to then take their eyes off the road to adjust all of the other climate functions that come on automatically by simply activating the defrost, such as a/c, seat heaters, etc. There is also no fan speed control to defrost, so on a very cold day if one does not want the defrost blowing at full power (very loud) the entire time they are driving they must keep toggling the touch button on and off, each instance requiring 2-4 clicks/swipes and 5-10 seconds of taking eyes off the road.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Colorado Springs, CO

    Software Update Version 11 makes it dangerous to drive when the front and/or back windshield fogs up. Getting the defogger to turn on requires multiple attempts to find icons and then more icons and then more options while attempting to drive the car (or pull over out of traffic to hunt down the defrost "button".) My windshield fogged up in a matter of seconds and it was impossible to SEE who was ahead of me, see the road, or get pulled over to avoid an accident while I struggled to find the software "button" hidden deep in the menus/screens somewhere. Also, blind spot warning camera is DANGEROUS. It requires the driver to look away from the road and traffic, attempt to interpret complex visual data, and make a split-second decision (all while driving is traffic). It's way WORSE than not having the distraction at all. I love my Model 3, but someone needs to reign-in Tesla and keep them from forcing owners to drive their cars in an UNSAFE manner.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Beachwood, OH

    The contact owns a 2019 Tesla Model 3. The contact stated that the manufacturer had provided a new software update for the vehicle. The contact stated that the update made it difficult to use some functions. The contact was concerned that he had to take his eyes off the road to use the windshield wipers, defroster, and other features. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 18,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 TESLA MODEL 3
    - Tampa, FL

    Tesla's new user interface / software to navigate the screen (adjust climate, radio, seats, vehicle settings, odometer, trip settings, etc.) has been destroyed in their latest update. Their cars are now too complicated to drive and pose a serious safety risk as drivers are trying to adjust simple controls in their vehicles which now require much more focus and effort to adjust. Tesla needs to revert their changes to their user interface.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Santa Cruz, CA

    update 2021.44.25.2 hid the defrost, defog, windshield wiper controls. these are safety concerns for me. the update also hid the seat heaters which is irritating but only a safety concern if i get cold and become distracted.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - SAN JOSE, CA

    The left front lower control arm came loose while I was getting out of my garage. The vehicle immediately became undrivable.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Rydal, PA

    During autopilot driving on highway, the car applied the brakes hard 2 times during my drive for no apparent reason. I was fortunate that no one was close behind me. This is a significant safety hazard.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Fremont, CA

    This is my primary car and I have been driving the Model 3 for more than an year. The side view mirrors provide very limited visibility. It doesn't provide the necessary field of view needed for safe driving. Many a time I find myself missing a car in the side lane when I turn my head. My spouse will not drive the car for same reason. The mirrors itself is very small and so is the viewing angle coverage. For context, I often travel for work and drive numerous different rentals cars - I have never felt this issue on other cars. I sincerely feel something is wrong with Tesla Model 3 side mirrors. I also the feel the same way about the rear view mirror. It is small and has to precisely adjusted. It is however less of a safety issue compared to the side view mirror.

    Source: NHTSA WEB SITE