2018 TESLA MODEL 3 Complaints
View complaints related to 2018 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,000 complaints submitted for the 2018 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL 3- Bowie, MD
Vehicle will randomly lock various doors and not allow them to be opened from the outside unless they are first opened from the inside and then the car will allow the extrnal handle to be used to open the door. This has happened on the passenger side front and rear and on the driver side rear door.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Mountain View , CA
Hit a rock and the wheel cracked open circumferentially between the rims. The tire did not pop nor did the edge of the wheel rim get damaged. The rock did not damage the front valance so the rock was less than 6”.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Melbourne, FL
The car started producing a warning that there was an issue with the driver’s side safety harness. Tesla has a warranty described as “Supplemental Restraint System Limited Warranty” which should cover this repair. The Tesla service center would not cover the cost of the repair under the terms of the warranty. I asked for a list of which specific equipment was covered under the terms of this warranty and they would not provide any details.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Oakland, CA
The rear seatbelt mechanism needed to be replaced due to a computer seatbelt restraint error.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Newport Beach, CA
The contact owns a 2018 Tesla Model 3. The contact stated that upon reversing out of a parking lot, an abnormal clunking sound was coming from the vehicle while turning to the right. There was no warning light illuminated. The contact continued driving and the steering wheel became loose, and an unknown object detached from the vehicle upon entering her driveway. Due to the failure, the contact decided to have the vehicle towed; upon arrival, the tow truck driver discovered that a bolt had fallen out of the vehicle. Once the vehicle arrived at the service center, the mechanic replaced a lower front lateral link and half shaft assembly. Upon investigation, the contact discovered NHTSA Campaign Number: 23V235000 (Suspension); which she linked to the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was 70,950.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2018 TESLA MODEL 3- Yorktown, VA
Tesla Vehicle safety concern. Safety May 1, 2023 on Rt 95 south from Washington DC to Richmond VA (near Richmond VA) at about 10:45 pm. (Please note the clock time on the vehicle is incorrect—it is about 5 minutes slower and sets to a time I hr. earlier than the current eastern time). Vehicle: 2018 Model 3 VIN [XXX] The computer system failed in the middle of highway. The computer screen where all system functionality is monitored went bank except for a Tesla icon. Losing control of vehicle including turn signals in the middle of the highway was dangerous and a safety concern. For fear of being stranded on the road I carefully drove the vehicle to home in Yorktown Va. It was scary! Much of the settings on computer and navigation info was lost. This is a vehicle defect I need to report. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Chula Vista , CA
Seat moves back and forth during acceleration and deceleration. Previous owner said he was told by Tesla that it is within “spec”
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Canyon country, CA
I received a message on the cars screen Steering alignment service recommended On the drivers side 2 bolts fell out at low speed which we picked up behind the vehicle. Using a jack one of the bolts was reinstalled to allow it to be driven onto a tow truck. I researched and found you had a recall on 2018 model 3 for bolts coming loose. It appears my vin was not part of this recall . I feel it should have been obviously as they must have worked themselves loose to fall out. I discussed this with Tesla service and they are quoting me $2500 for repairs because my vin was not included in the recall.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- SACRAMENTO, CA
This is an issue regarding the full self driving software. My car continues to run red lights at which it is already stopped. The light is solid red to the naked eye, and the camera definitely does not show the normal steady blink of a malfunctioning signal. The pitch forward in the video is me slamming on the brakes as the car tries to run the light (about 28 seconds in). I have previously reported this to Tesla on 12/28/21, 8/25/22, 9/21/22, 11/21/22, and 4/24/23. It has happened many more times than that, as I usually don't see a point in reporting the same bug multiple times on the same software version. As far as I know, nothing is being done about this and I have received no acknowledgement of the problem. The [email protected] autoreply states that they forward this information to the correct department. This is, in my opinion, many orders of magnitude more serious than the previous Tesla recall regarding waiting too long at stop signs as this will cause a crash for an inattentive driver. https://youtu.be/ZvJASdlEEPU
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- La Jolla, CA
My wife was driving and the left front suspension became disconnected. It appears some type of connection bolt came loose. The car became undriveable and unable to steal properly.
Source: NHTSA WEB SITE