2019 TESLA MODEL 3 Complaints

View complaints related to 2019 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2019 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 TESLA MODEL 3
    - Snohomish, WA

    We have two Tesla Model 3s - 2019 and 2020. Both vehicles are experiencing increased issues with phantom braking where the car unexpectedly applies the brakes for no apparent reason when using cruise control or AutoPilot. Often times the braking is sever and abrupt. There have been incidents where we were nearly rear ended by the car behind us because of this. This is a major safety issue and I am asking the NHTSA to investigate.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Lansing, MI

    On three occasions while driving on the expressway the vehicle slammed on the brakes while TACC was enabled. One occasion the vehicle behind me had to swerve onto the shoulder to avoid hitting my vehicle. There was no threat or obstacles in the road, it was totally random. I’m afraid to use TACC and have no option for traditional speed based cruise on my vehicle.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - San Jose, CA

    Tesla model 3 is a cat death trap. There is a large platform cats can easily crawl into. . Cats jump out of the moving car when it's too late. Over two years period, two of my cats were killed the exact same way. When I took the car to the Tesla service center, they refused to even take a look and diagnose the issue. Tesla needs to provide a fix for owners with cats or even have neighbors with cats. I'm attaching a picture showing the space with cat hair still stuck to it. The car behind me almost hit me when I tried to suddenly stop when I saw the cat jumping out. Cats died anyways.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - EULESS, TX

    June 2021 I had an accident while Tesla Auto Pilot was engaged. I was paying complete attention to the road, there was vehicle merging to the highway from right. Neither Tesla slows down neither it have any warning and vehicle collided. Tesla Auto Pilot is misleading, and have serious safety concerns. I reported this issue to Tesla, its been months I have not heard back. I am enclosing the incident video below. https://youtu.be/orB5qq3XsJU I will be happy to share more details. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - San Jose, CA

    The casing that the batteries are covered in will sometimes "pop" during charging or preconditioning events. I think it's made from AL and the temperature increase during cold days causes this pop. This may cause high cycle fatigue in colder climates while the vehicle is being charged constantly.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Huntsville, AL

    After getting a shingles vaccination and eating lunch, a vaccine side-effect suddenly caused me to become extremely sleepy while driving. But AutoPilot drove me safely to my destination parking lot where I took a two hour nap. AutoPilot saved my life and car from an accident.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Annandale, VA

    In August 2021, I discovered that the glass roof of my car had major cracks even though I had not had a collision and was not aware of any specific cause for such major damage. According to Tesla technicians who examined the damage, the roof glass had "a small crack running in top layer of glass along with a small star crack on the front left"; the back glass had "several cracks all over it with two large impacts"; "both glass pieces showed external damage on both front and rear." As a result, it was necessary to replace the glass, at a cost of over $2000. A hickory tree stands next to the uncovered driveway where the Tesla is normally parked since it was bought over two years ago. I am incredulous that falling hickory nuts might have caused such extensive damage, as Tesla theorized happened. In any case, if the roof glass is so fragile that a few falling hickory nuts could destroy the roof, it seems that the roof is not sufficiently strong and sturdy and could therefore be a safety hazard.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Davis, CA

    I was driving on I-80 eastbound at between Dixon, CA and Davis, CA with the Tesla Autopilot engaged (adaptive cruise control and lane assistance, NOT full navigation), hands on the wheel, in the rightmost lane. The autopilot suddenly started drifting to the left and the car partially entered the lane to the left of me before i disengaged autopilot and resumed control of the vehicle. At the same time, the center console display froze and "glitched" and became unresponsive. The car steering, acceleration and braking worked as normal, but turn signals did not work and i couldn't see my speed (the display had frozen). After a few seconds, the display turned off (still unresponsive). I pulled over to the shoulder and put the car into park and the display seemed to automatically reboot (the screen turned back on and displayed the tesla logo). After a minute, the car had completed rebooting and appeared to operate as normal again.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Daytona Beach , FL

    Steering wheel locks up on my 2019 Tesla three it has done this two days in a row the car was and the customer service shop for seven days they text me told me the car was to be picked up and was all fixed I went to the Tesla dealership in Orlando to get my car when they try to retrieve my car from the shop the wheel froze again they gave me another loaner car. Estimate time to be referred for this problem is seven days The days that this problem has occurred August 31 September 1 September 10 2021

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - Temecula, CA

    Ever since I have owned the car, there have been intermittent bouts with what most Tesla owners refer to as phantom braking while using the Traffic aware cruise control (TACC) or autopilot (AP). In all instances, I'm driving along the I-15 highway in Southern California at or near the speed limit with the flow of traffic, with no visible obstacles to safe driving in my lane or lanes adjacent to me, the car suddenly slams on the brakes out of nowhere and it is absolutely terrifying and unsafe. Today, had someone been tailgating me at 80mph and this occurred, I am certain I would have been rear-ended. The deceleration was so sudden and aggressive that I felt the blood rush to the front of my face and I became dizzy momentarily. I can't remain silent on this any longer as I hoped Tesla would have fixed this through software updates. I no longer have trust in the system. I've reported phantom braking to Tesla numerous times through their in-car bug report feature and there still is no fix. No other automakers are experiencing this with their ADAS systems and yet Tesla is apparently leading us into Full Self Driving. Please look into and investigate this for the safety of all drivers out there today. Thank you.

    Source: NHTSA WEB SITE