2019 TESLA MODEL 3 Complaints

View complaints related to 2019 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2019 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 TESLA MODEL 3
    - AUSTIN, TX

    I, DEPUTY A. SABRSULA #5090 WITH TRAVIS COUNTY SHERIFF'S OFFICE HIGHWAY ENFORCEMENT UNIT RESPONDED TO A COLLISION ON LAGUNA CLIFF RD. A FEMALE BACKED OUT OF HER DRIVEWAY, AND UPON PLACING HER VEHICLE IN "DRIVE" MODE, THE TESLA "TOOK OFF OUT OF NO WHERE" AND CAUSED THE VEHICLE TO DRIVE THROUGH A NEIGHBORS FRONT GATE/FENCE CLUSTER AND THROUGH THEIR YARD. THE VEHICLE THEN WENT THROUGH ANOTHER SECTION OF FENCE AND CAME TO A FINAL STOP IN THE MIDDLE OF A FIELD. I NOTED THERE WAS ZERO EVIDENCE OF ANY TYPE OF BRAKES BEING APPLIED (SKID MARKS, GRASS RUTS, ETC). THE FEMALE STATED SHE ATTEMPTED NUMEROUS TIMES TO APPLY THE BRAKE BUT THE VEHICLE CONTINUED FORWARD. I ATTEMPTED TO LOAD MY PHOTOS FROM THE CRASH BUT THE FILES ARE TOO LARGE.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - BEVERLEY HILLS, CA

    HERE IS A TESLA MODEL 3 IN THE JUNKYARD IN HAWAII. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38117165?ROWNUMBER=0 I DON'T THINK ELON CAN USE THE CHINESE ROADS AND CHINESE DRIVERS EXCUSE FOR THIS ONE. THE FRONT WHEEL AND SUSPENSION HAS SIMPLY FALLEN TO BITS. THIS IS NOT THE RESULT OF A CRASH, NO AIR-BAGS DEPLOYED AND NO DAMAGE TO THE CAR EXCEPT FOR THE WHEEL FALLING OFF. THE STEMS OF THE BALL JOINTS ARE SNAPPED. THESE SAME FAILURES OF SNAPPED BALL JOINT STEMS HAPPEN REPEATEDLY ON TESLAS. THERE IS SOMETHING BADLY WRONG WITH THE MANUFACTURING PROCESS AND INSPECTION. THIS CAR HAS ONLY COVERED 6000 MILES. WHY IN THE WORLD ARE YOU ALLOWING TESLA TO GET AWAY WITH THIS? YOURS IN DISGUST. KEEF

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - RIDGEFIELD, CT

    2019 TESLA 3. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE VEERED TO THE RIGHT AND FLIPPED OVER. THE VEHICLE HAD 16,000 AT THE TIME OF FAILURE. IT WAS TOTALED. THE CONSUMER STATED UPON INSPECTING THE VEHICLE, THE NEXT DAY, THE DRIVER'S SIDE TIRE WAS FLAT. THE MANUFACTURER WAS NOTIFIED. *JS

    Source: CONSUMER LETTER
  • 2019 TESLA MODEL 3
    - PARSIPPANY-TROY HILL, NJ

    1. PHANTOM BRAKING WHILE DRIVING ON AUTOPILOT: MOSTLY ON HIGHWAYS, WHEN DRIVING ON AUTOPILOT, THE CAR SUDDENLY APPLIES BRAKES FOR NO REASON AND NO OBSTACLE OR VEHICLE IN FRONT OF THE CAR. THIS MAY LEAD TO SOMEONE HITTING ME FROM BEHIND (REAR ENDING) AS THAT DRIVER WOULD NOT EXPECT MY CAR TO SLOW DOWN. 2. HOMELINK SYSTEM CLOSES GARAGE DOOR RANDOMLY: THE HOMELINK GIVES COMMAND TO GARAGE DOOR TO CLOSE WHEN IT IS NOT SUPPOSED TO. THERE WERE AN INCIDENT WHEN THE CAR WAS UNDER THE GARAGE DOOR AND ONE INCIDENT WHEN THE CAR WAS BACKING OUT. 3. LANE DEPARTURE ALERT: ON NEWLY MARKED ROAD, THE CAR DID NOT TAKE ANY ACTION WHEN THE LANE WAS CROSSED WITHOUT ENGAGING TURN SIGNAL. THE LANE DEPARTURE ALERT SYSTEM SHOULD HAVE BROUGHT THE CAR BACK IN LANE. TESLA'S RESPONSE IS THAT THE SYSTEMS ARE "BETA VERSIONS". I CAN UNDERSTAND A SYSTEM NOT WORKING (LIKE LANE DEPARTURE ALERT). HOWEVER, PHANTOM, BRAKING AND HOMELINK ISSUES ARE OUT OF DRIVERS' CONTROL AND THERE IS NO CORRECTIVE ACTION A DRIVER CAN TAKE. FOR EXAMPLE, A) "THE CAR DOES NOT APPLY BRAKES IF THERE IS OBSTACLE", DRIVER CAN APPLY BRAKE AND MITIGATE THE RISK. B) "THE CAR APPLIES BRAKES WHEN THE ROAD IS CLEAR". DRIVER CANNOT HELP AS IT WILL BE FEW SECONDS BEFORE THE DRIVER REALIZES THAT THE CAR APPLIED BRAKES FOR NO GOOD REASON AND THEN HE/SHE WILL HAVE TO CANCEL THE AUTOPILOT SYSTEM AND TAKE CONTROL. IT MAY BE TOO LATE... THERE WERE SEVERAL INCIDENTS OF PHANTOM BRAKING. THERE WERE 4 INCIDENTS RELATED TO HOMELINK. DATE BELOW IS THE DATE OF LATEST PHANTOM BRAKING INCIDENT.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - SUNNYVALE, CA

    DRIVING ON HIGHWAY 280, THE AUTO-PILOT STOPPED WORKING AND DRIVING BECAME ERRATIC AND UNSAFE WITH RANDOM ACCELERATIONS/DECELERATIONS. I HAD NO CHOICE BUT TO KEEP ON DRIVING. TESLA KEPT CONFUSING ME WITH THEIR SERVICE ARRANGEMENTS WHILE I NEEDED TO USE THE CAR EVERY DAY. IT TOOK A WEEK TO ARRANGE FOR SERVICE. THE CAR SAT FOR A WEEK AT THE DEALERSHIP WITH NO COMMUNICATION FROM TESLA. THEN THEY SENT A LACONIC REQUEST TO PAY THEM $1,070 --- WHILE I KNOW MY CAR, BEING 10 MONTHS OLD IS UNDER WARRANTY. MICE ATE A WIRE WITHIN THE AUTO-PILOT CABLES. TESLA CLAIMS THIS DAMAGE ISN'T COVERED BY WARRANTY! THE DAMAGED CABLES ARE IN A COMPARTMENT WHICH IS COMPLETELY UNPROTECTED AGAINST MICE OR ANYTHING. IT SHOULD HAVE BEEN PROTECTED WITH AT LEAST A METAL MESH. I ASKED WHY ISN'T THAT COMPARTMENT PROTECTED TO PREVENT RATS/MICE FROM ENTERING IT; AFTER ALL, 300+ MILLION AMERICAN GARAGES HAVE CARS AND MICE CO-LOCATED... THEIR ANSWER: 'THAT'S THE AUTO-INDUSTRY STANDARD'. MY REACTION: "I DID NOT BUY MY CAR FROM THE AUTO-INDUSTRY STANDARD; I BOUGHT IT FROM TESLA (WHICH COMPLETELY DEVIATES FROM THE "INDUSTRY STANDARDS!)" I AM REQUESTING TESLA TO ISSUE A 'RECALL' FOR INSTALLING A METAL MESH AROUND THE SENSITIVE AUTO-PILOT CABLING COMPARTMENT. ALSO, I AM REQUESTING A FULL REFUND OF MY EXPENSES, PLUS COMPENSATION FOR THE FRUSTRATION AND FOR THE VARIOUS TROUBLES I HAD TO GO THROUGH. THE NO.1 PROBLEM WITH TESLA'S SUPPOSED 'SERVICE' IS THAT THEY OBVIOUSLY BELIEVE THAT TESLA CARS DO NOT NEED ANY SERVICE. HERE IS THEIR EMAIL TO ME FROM 10/15/20: "YOUR TESLA SERVICE INVOICE IS READY FOR REVIEW. PLEASE REVIEW AND ACCEPT THE TESLA SERVICE INVOICE FOR YOUR VISIT. REVIEW AND ACCEPT ". I CANNOT ACCESS THAT CONTENTS ANYMORE. THE EMAIL SIMPLY SAID ACCEPT THIS CHARGE OF $1,070 WITHOUT EXPLAINING ANYTHING ABOUT THE REASON FOR THE DAMAGE. THANK YOU, YAIR BARNIV

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - BEVERLEY HILLS, CA

    HERE IS A 2019 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/53850990/PHOTOS/2019-TESLA-MODEL-3-PA-PITTSBURGH-NORTH THE FRONT PASSENGER SIDE IS COMPLETELY SMASHED IN. JUDGING BY THE FACT THAT THE PASSENGER SIDE AIR-BAGS HAVE NOT DEPLOYED AND THAT THERE IS NO BLOOD SPLATTER ON THE DASHBOARD IT LOOKS AS THOUGH THE PASSENGER SEAT WAS UNOCCUPIED. THIS IS VERY FORTUNATE. TURNING NOW TO THE PROBABLE CAUSE OF THE CRASH, THE FRONT SUSPENSION IS IN PIECES. THE STEM OF THE LOWER BALL-JOINT HAS SNAPPED AND SO HAVE MOST OF THE OTHER GIBLETS. THE TIRE HAS HAD ALL THE TREAD WORN OFF. THE TREAD ON THE OTHER TIRES IS IN GOOD CONDITION. GIVEN THE KNOWN WEAKNESSES OF TESLA BALL-JOINTS AND CASTINGS THAT ARE THE SUBJECT OF A RECALL IN CHINA IT IS A NEAR CERTAINTY THAT THE SUSPENSION FELL TO BITS CAUSING THE TIRE TO BE SHREDDED AND THEN THINGS WENT FROM BAD TO WORSE. WHY DON'T YOU FOLLOW THE LEAD OF CHINA AND GET THESE JUNK-HEAPS OFF THE ROADS? YOURS IN DISGUST. KEEF

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - NEWPORT, RI

    IN THEIR NEWLY RELEASED AUTONOMOUS DRIVING PACKAGE CALLED FULL SELF DRIVING, MY CAR IS ACTING VERY ERRATICALLY AND DOES NOT SEEM TO BE SAFE. SPECIFICALLY ON NARROW STREETS THE CAR WILL AUTOMATICALLY FOLD THE MIRRORS MEANING I CAN'T EVEN SAFELY MONITOR THE VEHICLE AS IT DRIVES. CAN YOU ADDRESS THIS WITH TESLA?

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - NATICK, MA

    TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT HE PURCHASED THE SPECIAL FEATURE ADAPTIVE AUTO PILOT BACK IN 06/2020. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY WHILE DRIVING 65 MPH, ALMOST BRINGING THE VEHICLE TO AN ABRUPT STOP THREE TIMES ON THE SAME DAY. THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE FEATURE, ALLOWING FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HWY, DEDHAM, MA 02026 (781) 471-3001) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE FEATURE BE TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 TESLA MODEL 3
    - DOWNINGTOWN, PA

    I WAS PULLING IN HEAD FIRST TO A PARKING SPOT IN A SHOPPING CENTER AND WAS COASTING INTO THE SPOT. THE CAR SUDDENLY JOLTED FORWARD AT A VERY HIGH SPEED. OUR CAR JUMPED OVER THE CURB, TRAVELED UP A 4 TO 5 FOOT HIGH, SLOPED EMBANKMENT, AND STRUCK A PARKED CAR IN THE UPPER PARKING TIER.

    Source: NHTSA WEB SITE
  • 2019 TESLA MODEL 3
    - BEVERLEY HILLS, CA

    YET ANOTHER TESLA IN THE JUNKYARD WITH A SUSPENSION THAT HAS FALLEN TO BITS. HTTPS://WWW.COPART.COM/LOT/39479050/PHOTOS/SALVAGE-2019-TESLA-MODEL-3-FL-ORLANDO-NORTH THIS CAR HAS NOT BEEN IN A CRASH. NO AIR-BAGS HAVE DEPLOYED. THERE IS NO SIGNIFICANT DAMAGE TO THE BODYWORK. ALL OF THE BALL-JOINTS HAVE SNAPPED OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE PUBLIC INTEREST AND IN AN ATTEMPT TO PREVENT FURTHER LOSS OF LIFE. THANK YOU KEEF

    Source: NHTSA WEB SITE