2018 TESLA MODEL 3 Complaints
View complaints related to 2018 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,000 complaints submitted for the 2018 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL 3- Ogdensburg, NY
PCS Charger (Onboard) is failing on numerous early build Model 3 cars (2017-2019). Telsa is claiming that this is not included in battery warranty, however Tesla's own service manual shows this part specifically in the HV Battery System. I still have the fault PCS charger in the car, it is limited to 32Amps but several forums and webpages state its only a matter of time before I am limited to 16Amps The car is unable to charge at a reasonable recovery rate in which you can even use the vehicle for it's intended purchase. Tesla has acknowledge it's failure but is unable to produce actual number of failed units. The warning lamp had been displaying "dirty electrical grid" for quite some time until I was able to search the internet for the exact issue.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Johns Creek, GA
The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Bryn Mawr, PA
The manufacturer pretended the backup camera recall for the vehicle didn’t exist and attempted to charge me for the repair. Even after I pointed out that the recall covered exactly what was wrong they said it wasn’t covered and provided no further information explaining why.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Montrose, CO
The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 TESLA MODEL 3- Encinitas , CA
I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.
Source: NHTSA WEB SITE -
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2018 TESLA MODEL 3- Sacramento, CA
On December 27, 2022, in light evening street traffic, my car accelerated briefly without the accelerator pedal being applied. I took my foot off the accelerator pedal to decelerate for an upcoming red light. While my foot was off the pedal, the car accelerated and lurched forward. The car was towed to the Tesla Sacramento Service Center. The technician incorrectly cited the "creep mode" as being involved. The car was in motion when it unexpectedly accelerated. "Creep Mode" only engages when the car is close to or fully stopped. Tesla technician was unable to determine an accurate reason for the unexpected acceleration.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Sacramento, CA
On December 16, 2022, Tesla made an Over the Air firmware update to my Tesla Model 3. The car's User Interface (UI) screen subsequently began to make erratic and random visualizations. The screen displays motorcycles, trucks and human bodies that are not actually present. The screen fails to display objects, such as other moving vehicles, that are present. The car was towed to the Tesla Sacramento Service center. The technician determined the screen was functioning as expected, and no "fix" exists. The technician also noted the screen's problems will eventually improve over time with firmware updates. The service advisor told me to ignore the screen when driving. The screen is large and within my field of vision. The safety features of the car includes the UI screen to display objects around the car, both while in motion and at rest. The UI screen continues to malfunction.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Sacramento, CA
On December 14, 2022, around 5pm, in slowly moving rush hour street traffic, my 2018 Model 3 shut down completely. This happened twice more within a few minutes. The car was towed to the tesla Sacramento Service center. Technicians could find no valid reason for the car shutting down, excepting to say that the driver was not fully seated. I did not change my position in the driver seat. The service advisors could not say how it was determined that the driver was not fully seated. The only mention in the Tesla manual for interference with the driver seat sensors is a caution about using seat covers. I do not have a seat cover.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Genoa, NV
Significant phantom braking issues on two lane highways like US95 in NV. The vision system cannot reliably tell if something is in the road or not when there clearly is nothing, cars or objects. Unclear if my 2018 if the radar is still active, but the vision software cheats I believe by using traffic in front to know the road is clear, but when there is no traffic on a rural highway, it panic stops from 70mph down to 45mph quickly before I can disengage Autopilot. No shadows over the road, no tree, no over passes. Happened several times going south on US95 south on a cloudy day and several times going north a few days later on a sunny day. At all times nothing in the road. It seemed to be more confused on slight rise and downhill, but occurred in even flat road sections. I think the AI has not been trained in non-traffic rural roads and unclear if the radar is still active.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Peterstown, WV
The Power Conversion System is failing, this makes charging the car difficult. The charge rate is reduced and charging fails without warning. There is no warning from the vehicle that the part is failing but instead says the power grid is the issue. The issue started while the car was still under warranty, but falsely claimed the problem was with the evse or the wiring to the evse. Had the failure been properly reported rather than being misleading, the vehicle could have been repaired under warranty,
Source: NHTSA WEB SITE