2018 TESLA MODEL 3 Complaints
View complaints related to 2018 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,000 complaints submitted for the 2018 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL 3- Bandon, OR
Intermittently, the main screen that has the map will go haywire, making navigation with the map impossible and putting safety at risk. Even after rebooting the computer (while driving), the issue can persist, making it very difficult to know what speed I'm going due to the issue as it is very distracting. I have video of the latest incident available.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- San Tan Valley, AZ
Ghost braking hard and want refunded for full self driving because it’s not there
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Frisco, TX
This car was hit in a T bone on March 15th 2022 by a Toyota RAV4 on the driver side , the driver side was completely smashed and the car spun 2 times and came in the middle ramp. In spite of this heavy impact there were no airbags deployed , after several follow ups with Tesla I have no answer so far. The car was deemed total loss last month and even after consistent follow ups I have no answer from. Tesla. The impact was very heavy that my wife had whiplash and she went through chiropractic treatment for 2 months .. I’m very worried as the impact was so bad that this is a fatal flaw in Tesla and they do not have the airbag curtain deploy to protect the driver side at all - my wife was lucky and she is alive but this could happen to anyone .. I need an answer from Tesla and I found I could get it through this website and need the right measures take so that no one will get injured or cause life in any accident in future
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Houston, TX
Driving today on I45 between Dallas and Houston on beta autopilot I was traveling at the speed limit of 75 with much room to the next car, maybe 1/2 mile the car suddenly did a panic breaking for no reason. I took control by the time it was at about 30 mph and got back up.to speed but I'm positive the car behind me was alarmed. No damage or incident but it was quite alarming.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Sunnyvale, CA
Driver Side Supplemental Restraint system reported an issue and need for service. Service department blames faulty electrical harness under the seat. A search of the web shows this is a common failure, leading me to believe that it is a design or a quality control issue. Tesla declines to repair under warranty because warranty expired 610 miles prior to notification.
Source: NHTSA WEB SITE -
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2018 TESLA MODEL 3- Tomball, TX
Autopilot failed and crashed into another car while changing lane didn't detect coming in left lane and tried to changed and crashed into it. It put everyone in the car in life threatening risk
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- CLEBURNE, TX
Every time we have it on autopilot on the tollway, we experience phantom braking at the same location regardless if we are going south or north. It is dangerous if there is a car behind us.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Ashburn, VA
Going down an undivided single lane each way roadway at 55 MPH car suddenly hard braked and car behind me almost hit me. Most of these I don't report since it's normal for Tesla FSD or adaptive cruise to be incapable of maintaining reasonable speed for a day trip - this was worse than usual and almost resulted in an accident.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- ASHLAND, VA
Cruise control was engaged at 70mph. Auto without warning while traveling suddenly started severe braking. Driver was only guiding steering at the time ( foot did not touch brake). The dual lane highway was level and straight. There were no other vehicles in sight. The skys were overcast so there were no shadows. There were no overpasses. I have had this happen several times when autopilot is engaged but never when just cruise control activated. Sudden braking like this at high speeds could cause a vehicle following this auto to rear end that could cause the loss of control of this vehicle that would cause a life threatening event to occur.
Source: NHTSA WEB SITE -
2018 TESLA MODEL 3- Granger, IN
The recent full self driving update that was received approximately one week ago has resulted numerous, substantial, and dangerous Self driving errors. The Vehicle struggles greatly to understand lanes and has on multiple occasions suddenly and without warning jerked the wheel to completely change lanes and then re-jerking the wheel to change back into the Original Lane. There has also been a shocking increase in phantom breaking while driving at highway speeds which is unsafe because other nearby drivers may slam on the brakes. The behavior of the vehicle has a times been so erratic that I could’ve gotten a ticket from an officer. Finally, the vehicle increasingly does not understand lanes and has several times veered into a left turn lane despite having a follow vehicle and despite being on a navigational Straight path, subsequently the vehicle then suddenly jerks the wheel back into the correct lane. This all happens very quickly and is not preventable by the driver even when hands are on the wheel and the driver is fully alert. I love my Tesla car. It is the safest car in the world. However, I feel very strongly that the company has been negligent and has definitely not been safety testing updates appropriately before wide release. I strongly recommend that guidelines be put in place to require Tesla to publicly report the number of FSD disengagement‘s every week. I also feel strongly that Tesla needs to permit drivers to roll back software to a prior version of full self driving. In addition, in order to send a video directly to Tesla regarding self driving errors the driver presses a video icon; however, this prevents the driver from storing the video and sends the video directly to Tesla. Therefore, drivers have to make a decision between documenting the dangerous error for themselves or to contribute to fleet learning. Each time videos pressed video must be saved to the usb drive too.
Source: NHTSA WEB SITE