2018 TESLA MODEL 3 Complaints

View complaints related to 2018 TESLA MODEL 3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,000 complaints submitted for the 2018 TESLA MODEL 3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 TESLA MODEL 3
    - Louisville, KY

    The contact owns a 2018 Tesla Model 3. The contact stated while using driving and with the Full self-driving feature activated, the vehicle nearly crashed into other parked vehicles. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 21,389.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 TESLA MODEL 3
    - Riverside, CA

    Car was parked in driveway and spontaneously caught fire at 4am; I suspect that ti was the 12v battery that leaked and corroded and caused a fire after looking at the security footage which showed that the fire originated in the frunk; Tesla say they are unable to find a cause of the fire, It has been 5 months since the incident.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - New Braunfels, TX

    On May 28, 2021 I took my Tesla Model 3 in to have the undercarriage replaced after it came into contact with water and started to separate from the car. Tesla replaced both the front and rear aero shield panels under warranty. I was told this should not happen again as this part is an upgraded version from the original part. Seven days later, the same issue occurred where the part began to separate from the vehicle. This is a potential safety hazard for other drivers if it is not observed to be separating, it can fall off completely and become a flying object or road debris causing an accident for others.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - Riverside, CA

    My car was parked and was charging in our garage when it suddenly shut off. I got into the car to get something, but noticed the car's computer screen did not light up. I tried to open the glove box and it also would not open. When I tried to open the car door button, it also would not open the door while I was still inside. I got out of the car using the manual car handle and realized the charger would not unplug from the car either. I was very scared that the car was going to burn because the battery was charging at the time and everything suddenly happened. In addition, the backseat doors do not have a manual car handle to open the door. In an event of an emergency and the power shuts off, how are passengers sitting in the backseat going to escape from the vehicle??? The cause was due to a 12v battery malfunction.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - San Francisco, CA

    Rear view camera often does not turn on (or is black, while side view cameras work); rebooting car's software system has no effect, as other owners have advised. Tesla mobile technician replaced camera, still doesn't work. Says it may be software or chip-related issue with media control unit.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - Dublin, OH

    After approximately 6 months after taking delivery of Model 3, a dank smell, like dirty socks emanates from A/C vents after car has been sitting in hot weather. This is a known problem with water remaining on a/c evaporator coils, thus creating a perfect environment for mold. Tesla refuses to cover this defect as part of their warranty even though they acknowledge the design flaw. Meanwhile, its customer are subjected to foul smelling mold each time the drive the vehicle in the warm weather.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - Naperville, IL

    The contact owns a 2018 Tesla Model 3. The contact stated while entering and starting the vehicle, the front driver side safety retrains fault message was displayed on the screen. The air bag warning light was illuminated on with error code: RCM-A021. The contact reached out to a local dealer who sent out a mobile mechanic to the residence to inspect the vehicle. The contact stated that the front driver’s side wiring harness was defective. The wiring harness was replaced and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 TESLA MODEL 3
    - NEWBURY PARK, CA

    FRONT SEATS HAVE A MANUAL DOOR RELEASE IN CASE OF EMERGENCIES. REAR OCCUPANTS DO NOT HAVE AN EMERGENCY DOOR RELEASE. I DO NOT WANT MY CHILDREN TO DIE IN A FIREBALL DEATH INSIDE THE CAR. PLEASE ASK TESLA TO RETROFIT THE FIX THEY PROVIDED TO OTHER MODEL 3 CARS. PLEASE SEE THIS VIDEO ON THE TESLA FIX: HTTPS://YOUTU.BE/M6REH0CSYZK (JUMP AHEAD TO THE 2 MIN MARK). MY CAR DOES NOT HAVE THIS ON EITHER SIDE FOR THE REAR OCCUPANTS. PLEASE SEE ATTACKED PICTURE.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - YARDLEY, PA

    THERE IS A BUILDUP OF WATER AND CONDENSATION IN THE REAR TAIL LIGHTS OF MY VEHICLE. THE ISSUE IS KNOWN BY TESLA AS THEY REPLACED THE SAME PROBLEM BEFORE, HOWEVER, NOW THEY ARE NOT COVERING IT UNDER WARRANTY EVEN THOUGH IT IS A COMMON PROBLEM AMONG MODEL 3 OWNERS.

    Source: NHTSA WEB SITE
  • 2018 TESLA MODEL 3
    - WASHINGTON, DC

    SO FAR I KNOW ALL 2018 TESLA MODEL 3 IS NOT EQUIPPED WITH PEDESTRIANS WARNING SYSTEM.

    Source: NHTSA WEB SITE