2018 TESLA MODEL 3 Complaints

AS I RETURNED HOME FROM WORK AND ENTERED MY DRIVEWAY AT VERY LOW SPEED TO PARK, THE TESLA JUST TOOK OFF AT WHAT FELT LIKE FULL POWER ACCELERATION. IT COULD NOT BE STOPPED AND HIT MY TWO CAR GARAGE. BOTH GARAGE DOORS AND THE CENTRAL COLUMN WERE UNHINGED AND DAMAGED. THE CONTENTS STORED IN THE GARAGE WERE DAMAGED AND AN INTERNAL WALL WAS ALSO KNOCKED OFF. THE CAR WAS DECLARED A TOTAL LOSS AND PROPERTY DAMAGE WAS EXTENSIVE. IT SHOULD BE NOTED THAT SUCH SUDDEN UNINTENDED ACCELERATION HAD HAPPENED WITH THIS CAR A FEW MONTHS EARLIER ALSO AND WAS REPORTED TO TESLA WITH A REQUEST THAT A SAFETY ANALYSIS BE PERFORMED. THEY STATED THAT THERE WAS NOTHING WRONG WITH THE CAR WHICH I DO NOT AGREE WITH IN VIEW OF THIS SECOND INCIDENT. I WAS LUCKY FIRST TIME SINCE THERE WAS NO CAR PARKED ON THE OTHER SIDE OF THE DRIVEWAY AND I WAS ABLE TO TURN RIGHT, DRIVE ON TO THE GRASSED AREA, AND THEN ON TO THE ROAD. TESLA HAS A SERIOUS SAFETY PROBLEM OF SUDDEN UNINTENDED ACCELERATION WITHOUT INPUT FROM THE DRIVER. IT MUST BE INVESTIGATED AND FIXED.

ON 7/18/2020, I PULLED INTO PARKING SPOT AND MY TESLA ACCELERATED SUDDENLY WENT OVER THE CURB, HIT THE WALL OF A BUSINESS, HIT THE DOORS OF A BUSINESS AND A PERSON COMING OUT OF THAT BUSINESS THEN IT HIT POLE AND STOPPED. AMBULANCE TOOK A PERSON HIT TO THE HOSPITAL ( I PRAY FOR HIS WELLBEING), I HAVE POLICE REPORTED AND CAR TOWED AWAY ( TOTALLY RUINED). IT WAS LIKE A NIGHTMARE WHEN CAR SPED UP SUDDENLY AND YOU SEE PERSON THROWN INTO YOUR WINDSHIELD. SOMETHING MUST BE DONE BEFORE MORE PEOPLE ARE HURT AND LIVES ARE TAKEN. TESLA THIS IS SERIOUS. WE JUST HAVE UPGRADED THE SOFTWARE, LAST WEEK.

CONTROL ARM, UPPER RH DAMAGED OR BROKEN. LOUD SQUEALING NOISE WHEN DRIVING AT LOWER SPEEDS 0-30 MPH. HAS GOTTEN INCREASINGLY WORSE THE PAST DAY OR SO. TESLA TECHNICIAN SET AN APPOINTMENT TO REPLACE AND SAID IT WAS A KNOWN DEFECTIVE PART FROM THE MANUFACTURING PROCESS. I AM SERIOUSLY CONCERNED ABOUT THE LH CONTROL ARM PART AND IF THAT NEEDS TO BE INSPECTED AND POTENTIALLY REPLACED. *TR

VEHICLE WAS IN MOTION, DRIVING AT A SLOWER SPEED DRIVING ON A CITY ROAD THROUGH A MINIMAL AMOUNT OF STANDING WATER WHEN THE THE BUMPER COVER FORCIBLY RIPPED OFF AFTER TEARING BRACKETS AND THE UNDERCARRIAGE AND WHEEL-WELL PANELS. *TR

MY TESLA MODEL 3 HAS AN ISSUE KNOW AS PHANTOM TOUCH, WHICH, BASED ON THE TESLA FORMS IS NOT A PROBLEM THAT IS UNIQUE TO ME, BUT IT OCCURS WITH MANY EARLY PRODUCTION MODEL 3S. ACCORDING TO THE DISCUSSIONS IN TESLA FORUMS, PHANTOM TOUCH IS A HARDWARE PROBLEM THAT IS RESOLVED BY REPLACING THE TOUCH SCREEN. PHANTOM TOUCH HAS HAPPENED TO ME THREE TIMES, THE FIRST TWO WERE WHEN I FIRST GOT IN THE CAR, AND I JUST REBOOTED THE SYSTEM BEFORE DRIVING. THE THIRD TIME IT HAPPENED WHILE MY WIFE WAS DRIVING AND IT CREATED A POTENTIALLY DANGEROUS SITUATION. THE SCREEN PICKS UP PHANTOM SIGNALS AND STARTS CHANGING THINGS LIKE RADIO VOLUME AND CHANNELS, HVAC SETTINGS ETC. BASED ON MY EXPERIENCE, IT ALSO TURNS ON AN OFF WIPERS AND HEADLIGHTS. IT WAS A GOOD THING WHEN IT HAPPENED WHILE DRIVING IT WAS DAYLIGHT WITH NO RAIN, IF IT WERE DARK OR RAINING IT COULD HAVE EASILY CAUSED AN ACCIDENT. BASED ON THE MESSAGES ON THE SCREEN IT SEEMS THAT THE CAMERA AND OTHER SAFETY SYSTEMS MAY HAVE ALSO BEEN DISABLED BY PHANTOM TOUCH, AND ONE OF THE SCREENS THAT APPEARED WHILE IT WAS GOING CRAZY WAS TO CHANGE THE SPEED OF THE VEHICLE WHILE ON CRUISE CONTROL. I GAVE TESLA THE DATE AND TIME OF THE LAST PROBLEM, NOTING THAT IT OCCURRED ON JUNE 16 AT 11 AM PLUS OR MINUS 10 MINUTES. I WAS SURPRISED WHEN THEY SAID A REPAIR COULD NOT BE MADE UNLESS I WAS MORE EXACT WITH THE TIME OF THE ISSUE SO LOGS COULD BE REVIEWED, AND I NEEDED TO DOCUMENT THE OCCURRENCE BY MY TAKING A PICTURE OF THE SCREEN 'GOING WILD' (I GUESS WHILE DRIVING). I FEEL THAT MY JUST REPORTING THAT I HAD THE ISSUE, AND THAT IT CREATED A POTENTIALLY DANGEROUS SITUATION, SHOULD HAVE BEEN SUFFICIENT TO HAVE TESLA FIX THE PROBLEM. I GUESS TESLA IS WAITING FOR SOME ACCIDENTS TO OCCUR BEFORE ADMITTING IT NEEDS TO BE ADDRESSED. *TR

SEVERAL ONGOING ISSUES WITH TOUCH SCREEN FAILURE (BLACK OUTS) MALFUNCTION, HAS BEEN REPAIRED MORE THAN 3 TIMES CONTINUES TO BE ISSUE * ONGOING ACCELEROMETER MALFUNCTION * ALL OF SUDDEN RECEIVE ERROR MESSAGE STABILITY CONTROL DISABLED * --REGENERATIVE BRAKING DISABLED * --AUTOMATIC EMERGENCY BRAKING IS DISABLE * ONGOING PHONE KEY AND CONNECTION ISSUES, ANTENNA ISSUES, UNABLE TO CONNECT TO BLUETOOTH. REPEATED ISSUES HAVE NOT BEEN RESOLVED BY TESLA SERVICE DEPT * TOUCH SCREEN FAILURE (BLACK OUTS)AND CONSISTENT ISSUES WITH CONNECTIVITY WIFI. * MASS MALFUNCTION OF INTERNAL HARDWARE * VOICE CONTROL BARELY WORKS * SEATBELT SENSOR MALFUNCTION * ISSUE WITH BREAKING NOISE, SCREECHING * UNCONTROLLABLE ACCELERATION WHILE ONGOING CHRONIC UNINTENDED ACCELERATION PROBLEMS, SUCH A ACCELERATE OUT OF CONTROL, JERKING, BRAKING ALL OF SUDDEN WHILE DRIVING. SUDDENLY ACCELERATION * THESE ARE ONGOING ISSUES WITH OUR TESLA MODEL 3. SEVERAL OF THESE MALFUNCTIONS HAVE BEEN ADDRESSED WITH TESLA SERVICE DEPARTMENT MORE THAN 3 TO 4 IN THE LAST SIX MONTHS. FILED COMPLAINT ON 8/30/2019 NHTSA ID# 11301634. *TR

UNINTENDED SUDDEN SELF ACCELERATION CAR WAS SITTING AT COMPLETE STOP FOR 1-2 MINUTES. NO MUSIC WAS PLAYING, AND I WAS NOT ON PHONE. WHILE THE LIGHT WAS STILL RED, THE CAR SUDDENLY SELF-ACCELERATED, WAS PROPELLED FORWARD FORCEFULLY, WITH EXTREME, INTENSE VELOCITY. THE CAR WAITING IN FRONT OF MINE WAS IMPACTED, AS WELL AS THE CAR IN FRONT OF THIS CAR. BOTH WERE LARGE SUVS, AND BOTH WERE DAMAGED. IT WAS FORTUNATE THAT 2 HEAVY SUV'S WERE ABLE TO STOP THE TESLA, WHICH WAS OUT OF MY CONTROL. THE TESLA AIRBAGS WERE ACTIVATED, AND THE INSURANCE COMPANY DETERMINED THE CAR A TOTAL LOSS, AN INDICATION HOW POWERFUL THE ACCELERATION MUST HAVE BEEN.

FRONT WINDSHIELD HAS PROPAGATING CRACK STARTING ON UPPER RIGHT SIDE OF WINDOW EXTENDING DOWN AND TO THE DRIVERS SIDE. FINDING THAT IT IS COMMON WITH THE TESLA VEHICLES ON THE INTERNET SEARCH. FEEL DEFECT IN OR GLASS IS TOO THIN AND CAN'T TAKE THE FLEXING OF THE FRAME OF THE CAR. CRACK STARTED WHILE DRIVING WITHOUT ANY OUTSIDE ASSAULT.

WHILE REVERSING INTO MY 2 CAR GARAGE INTO THE CENTER OF THE GARAGE SPACE, I CAME TO A STOP (AUTO HOLD AFTER BRAKING TO A STOP BUT WITH THE REAR CAMERA VIEW ON DISPLAY) WHEN I REACHED FAR INSIDE (TO BE ABLE TO CLOSE THE GARAGE DOOR). USING THE HOMELINK, I CLOSED THE GARAGE DOOR (WAITED TILL IT FULLY CLOSED 2 FT FROM THE FRONT NOSE OF THE CAR). WHILE I HAD BOTH FEET FLAT ON THE DRIVER FLOOR MAT, I TAPPED THE RIGHT SIDE GEAR STALK DOWN TO SWITCH FROM REVERSE TO DRIVE, THE CAR JERKED FORWARD AND THE DISPLAY SCREEN CLOSED THE REAR VIEW CAMERA. I NORMALLY DRIVE FORWARD SLOWLY TO PUT THE NOSE OF THE CAR ABOUT 1 FT FROM THE GARAGE DOOR (THIS ALLOWS ME WALKING SPACE AT THE REAR OF THE CAR WHILE PARKED). IN THE PAST I HAVE NOTICED LESS SEVERE 'JERKING/LURCHING' FORWARD WHEN GOING FROM REVERSE TO DRIVE WHILE LEAVING MY GARAGE WHEN I WOULD MANEUVER IN THE GARAGE SPACE WITH TWO CARS PARKED, I THOUGHT IT WAS MY IMAGINATION. IN RETROSPECT THIS CAR HAS DONE IT SEVERAL TIMES OVER THE SPAN OF A YEAR. *LN CONSUMER STATES THAT VEHICLE SEEMS TO BE ACTIVATING THE CRUISE CONTROL FEATURE WHEN THE CAR IS AT A COMPLETE STOP. *DL

TL* THE CONTACT OWNS A 2018 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING AND TURNING THE VEHICLE, THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 26,000.