2018 TESLA MODEL 3 Complaints

THIS CAR HAS A FRONT TRUNK, AKA "FRUNK". IT IS OPENED ELECTRONICALLY, NOT MECHANICALLY. THERE IS NO OWNER ACCESSIBLE MECHANICAL OVERRIDE. IT FAILED TO OPEN ON OCTOBER 31 WHILE PARKED IN A GARAGE, 2018. IT WAS BROUGHT TO TESLA SERVICE THE NEXT DAY, AND THE "M3 FRUNK LATCH ACTUATOR PRIMARY RELEASE (1098789-00-C)" WAS REPLACED. THE FRUNK OPERATED NORMALLY THEREAFTER UNTIL JANUARY 26, 2019, WHEN IT AGAIN FAILED TO OPEN WHILE PARKED IN A PUBLIC PARKING LOT. IT WILL BE 3 WEEKS BEFORE IT CAN BE REPAIRED AGAIN, DUE TO TESLA SERVICE BACKLOG.

I WAS DRIVING ON AUTO PILOT MODE WHEN I WAS GOING TO MAKE A RIGHT HAND TURN WHEN IN ORDER TO SLOW DOWN AT THE TRAFFIC AHEAD OF ME, I APPLIED THE BRAKES BUT THERE WAS NO BRAKE ACTION WHATSOEVER. THIS WAS NOT A PANIC SITUATION, IT WAS JUST NORMAL BRAKING. WHEN THE BRAKES FAILED TO ACTUATE AND THE VEHICLE ACCORDINGLY WASN'T SLOWING DOWN, IN ORDER TO AVOID HITTING PEDESTRIANS OR THE VEHICLE IN FRONT OF ME, I SWERVED TO THE RIGHT AND ENDED UP HITTING A TREE. I SUSTAINED INJURIES AS A RESULT OF THIS ACCIDENT AND TOTALED MY CAR. THE PROBLEM WAS THE FAILURE OF THE TESLA (2018 MODEL 3) BRAKE SYSTEM TO WORK.

THE PANO ROOF CRACKED, THERE IS A LOT OF OTHER OWNERS WITH THIS ISSUE, TESLA IS TRYING TO BLAME ROAD CONDITIONS .WHEN I DROPPED IT OFF TODAY TESLA GAVE ME A LOANER BRAND NEW MODEL S AND IT HAS A CRACKED PANO ROOF

WHEN WIPERS ARE SET TO 'AUTO' MODE, THEY ARE FAR TOO SLOW TO REACT. DO TO THE MANUAL MODE REQUIRING THE TOUCH SCREEN TO CHANGE, A NOVICE TO THE SYSTEM WOULD HAVE A VERY HARD TIME CHANGING TO THE WIPERS TO WORK MUCH FASTER. THIS WOULD CAUSE A VERY UNSAFE AND HAZARDS CONDITION. AS IT IS NOW, I DO NOT FEEL SAFE LETTING ANYONE ELSE DRIVE THIS CAR IN THE RAIN.

DRIVING AT 65 MPH ON INTERSTATE 80, IN CALIFORNIA NEAR BERKELEY, IN THE RAIN THE UNDER CARRIAGE BODY COVER WHICH APPEARS TO BE MADE OF SOME TYPE OF COMPOSITE MATERIAL RIPPED/TORE. NOTHING WAS HIT ON THE ROAD AND THERE HAVE BEEN MULTIPLE OWNERS THAT HAVE ALSO HAD ISSUES WITH THIS PART OF THE CAR RIPPING/TEARING/BREAKING DUE TO UNKNOWN REASONS. THERE ARE SPECULATIONS THAT IT IS WATER RELATED BUT IT SHOULD NOT BE BREAKING IN THE RAIN OR WITH WATER. AS WELL BECAUSE THE PART IS ON THE BOTTOM IT SHOULD NOT BE THAT FRAGILE THAT IT CAN TEAR/RIP/BREAK EASILY! I HAVE ATTACHED AN IMAGE BELOW OF THE UNDERSIDE WHEN I WAS ABLE TO GET BACK TO MY HOME. THIS PART IS INADEQUATELY PROTECTING THE BOTTOM OF THE CAR AND SHOULD BE RECALLED AND CHANGED.

THE BOTTOM FRONT UNDER PIECE COMPOSITE MATERIAL WHICH IS PART OF THE UNDER CARRIAGE SPONTANEOUSLY BROKE WHILE DRIVING ON THE FREEWAY IN THE RAIN. THERE ARE NUMEROUS REPORTS IN THE INTERNET OF THE COMPOSITE UNDER PIECES BREAKING FROM WATER OR MISSING/LOOSE BOLTS.

I WAS AT A STOP AT A RED LIGHT AND WAS REAR-ENDED CHRISTMAS EVE NIGHT, CAUSING MY CAR TO BE PUSHED INTO THE VEHICLE IN FRONT OF ME AT THE RED LIGHT. I REMEMBER MY ABDOMEN HITTING THE STEERING WHEEL AND COMPLAINING OF STOMACH DISCOMFORT IMMEDIATELY FOLLOWING THE ACCIDENT (I'VE SINCE GOTTEN X-RAYS AND WILL NEED 12+ MONTHS OF CHIROPRACTOR THERAPY). I NOTICED A BURNING SMELL INSIDE THE CABIN, SIMILAR TO THE SMELL AFTER FIRING A PISTOL. I FIGURED IT WAS THE AIRBAG, HOWEVER, THERE WAS NO DEPLOYMENT OF AN AIRBAG. I WAS ABLE TO UNBUCKLE THE SEAT BELT, BUT ALSO NOTICED THAT IT WAS NOT RETRACTING AND WAS STUCK. THE MECHANISM WHERE IT COMES OUT OF LOOKED LIKE IT WAS DISLOCATED AS WELL. I NOTICED THAT THE TESLA'S SCREEN/DISPLAY INDICATED "FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT." THE VEHICLE WAS PURCHASED BRAND NEW 9 DAYS PRIOR (DECEMBER 15) AND HAD NEVER BEEN IN ANY ACCIDENT PRIOR. I'M CONCERNED THAT IT COULD'VE BEEN A WORSE CRASH THAT COULD HAVE RESULTED IN MAJOR INJURY IF THE SEAT BELT DID NOT ACT AS IT WAS DESIGNED TO. I'M ALSO CONCERNED OF THE SMELL OF THE AIRBAG (OR WHAT I BELIEVED TO BE AN AIRBAG POST-DEPLOYMENT ODOR) WHEN THERE WAS NO ACTUAL DEPLOYMENT. IS THIS COMMON? THE VEHICLE HAS BEEN AT A BODY SHOP AND IT WAS DETERMINED THAT THE ENTIRE SEAT BELT NEEDED REPLACING. MY INSURANCE IS COVERING THE FRONT, REAR, AND SAFETY SYSTEM REPLACEMENT COSTS. HOWEVER, I HAVE HESITATION ABOUT TRUSTING THE VEHICLE'S SAFETY SYSTEM, EVEN AFTER REPLACEMENT PARTS HAVE BEE INSTALLED.

1. WE PICKED UP THE CAR ON DEC 30TH, FROM THE FREMONT FACTORY, THE CAR WAS NOT EVEN FULLY CHARGED, AND THERE WAS A MESSAGE ON THE CONSOLE SAYING, THAT, 'IT NEEDS A SOFTWARE UPGRADE.' WE WENT BACK INSIDE AND ASKED ONE OF THE SALES PEOPLE, HE SAID, 'THIS IS THE END OF THE YEAR, THE CARS ARE NOT COMING FULLY CHARGED, AND HE LAUGHED ABOUT THE SOFTWARE UPGRADE.' WE CAME HOME AND UPGRADED THE SOFTWARE. NO-ONE WENT OVER THE OPERATIONS OF THE CAR. 2. ON JAN 1ST, THE 30 DAY TRIAL FOR THE AUTOPILOT FEATURE POPPED UP ON THE CONSOLE, AND WE CLICKED YES. WE DECIDED TO TRY THE AUTO-TRIAL FEATURE IN THE EVENING FROM SANTA CRUZ TO OUR HOME. WE ENABLED THE AUTO-PILOT ON ROUTE 880, IT KEPT ASKING TO KEEP YOUR HANDS LIGHTLY ON THE STEERING WHEEL, WHILE THE HANDS WERE ON THE STEERING WHEEL AT ALL TIMES. AFTER MAYBE 10 MINUTES, IN THE CENTRE LINE, AT A SPEED OF 63 MPH, RED WARNING STARTED SAYING, 'THE CAR CAN NO LONGER AUTO STEER.' WE CANCELED THE AUTOPILOT, MANUALLY DROVE THE CAR. ON LOCAL STREET ON MOWRY AVENUE, BETWEEN 6:30 PM AND 7 PM, WHILE DRIVING, THE CAR IN FRONT OF US SLOWED DOWN, REMOVED THE FOOT FROM THE ACCELERATOR, CAR CONTINUE TO ACCELERATE, WHILE THE BRAKE PEDAL WAS PRESSED. NO COLLISION WARNING, AND CAR KEPT GOING UNTIL IT RAN INTO THE NEXT CAR AND STOPPED. WE PULLED OVER AND ASSESSED THE DAMAGE, OUR CAR HAS SMALL NICK ON THE CENTER OF THE BUMPER. 3. ARRIVED HOME, WITH ABOUT 80 MILES CHARGE LEFT. AFTER PLUGGING IN THE CHARGER, ABOUT 15 MINUTES LATER, MESSAGE ON THE PHONE CAME THAT CHARGING INTERRUPTED, AS IT HAS 78% OF CHARGE ON THE BATTERY. ADDITIONALLY, THESE ARE THE SOME OF THE OTHER CONCERNS, -RATTLING NOISE ON THE RIGHT SIDE DURING DRIVING -WHILE DRIVING SLOWLY AT ABOUT 5 MILES AN HOUR, THERE IS A BRAKE NOISE -THERE IS WIND LEAK ON BOTH FRONT WINDOWS AND DOORS. -RIGHT REAR SEAT BELT DOES NOT ALWAYS LOCK

MY TESLA MODEL 3 WAS SO NEW THAT DIDN'T EVEN HAVE THE LICENSE PLATE YET. I'VE DONE SELF-PARK QUITE A FEW TIMES, AND EVEN WENT TO THE SALES CENTER TO CONFIRM THE WAY TO ENGAGE SELF PARK. WHEN THE VEHICLE SENSE THE SPACE AND YOU GO REVERSE, THE BLUE START BUTTON WILL BE ON SO YOU CAN PRESS AND LET THE AUTO SELF PARK. SADLY, THE SELF PARK CAUSED THE ACCIDENT ON 11/30/18 WHEN I WAS ON LYON STREET IN SAN FRANCISCO. WHEN PRESSED ON THE REVERSE 'START' BUTTON, THE CAR WENT UNCONTROLLABLY (LIKE A DEMON WAS IN THE CAR) AND HIT THE REAR PARKED CAR. I COULD BARELY HIT THE BRAKE IN TIME TO STOP THE ZOOMED REVERSE. THIS ACCIDENT NOT ONLY DAMAGED MY NEW MODEL 3 AND IT HIT THE BUMPER AND HEADLIGHT OF ANOTHER PARKED VEHICLE, THE INCIDENT TRULY TRAUMATIZED ME ON THE TESLA CAR FUNCTIONS. THANKFULLY, THERE WAS NOT ANY UPCOMING REAR TRAFFIC, WITH THE SELF REVERSE SPEED, THE ACCIDENT COULD BE A LOT WORSE. TESLA INSISTED THAT IT IS NOT AN AUTO-PILOT OR SELF-PARK ISSUE. THEY SAID WE HAVE TO WAIT 4 WEEKS FOR THE ENGINEERING REVIEW AND REPORT. AFTER WAITING FOR THE TESLA REPORT FOR 4 WEEKS, THEY CLAIMED THE VEHICLE WAS 'NOT' ENGAGED IN THE 'SELF-PARK' FUNCTION - WELL, WHY WOULD THE BLUE START BUTTON IS AVAILABLE FOR ME TO BELIEVE THAT THE SELF PARK WAS READY????? THEY MADE THE EXCUSE THE CREEP FUNCTION WAS ACTIVATED. THAT IS RIDICULOUS! YOUR BLUE START BUTTON WAS AVAILABLE FOR SELF-PARK, DRIVER WOULD ASSUME THE VEHICLE IS READY TO BE PARKED. WHO WOULD GUESS THE VEHICLE WOULD ZOOM BACK UNCONTROLLABLY? COULD YOU IMAGINE HOW DANGEROUS THIS IS FOR ALL THE SELF PARK DRIVERS AND PASSENGERS? THE ACCIDENT COULD BE MUCH WORSE. NHTSA MUST ISSUE INVESTIGATION AND FINING FOR SUCH TESLA SELF PARK ISSUE!

TESLA MODEL 3 DOES NOT COME WITH TRADITIONAL KEY OR KEY FOB. GRANDFATHER SITTING IN FRONT PASSENGER SEAT WAS LEFT WITH KEY CARD WHILE YOUNG CHILD FELL ASLEEP. HE IS UNFAMILIAR WITH THE CAR BUT WAS BRIEFLY EXPLAINED HOW TO UNLOCK THE CAR BY PLACING THE CARD ON THE SIDE PILLAR. WHEN THE CHILD WOKE UP, HE EXITED THE CAR WHICH THE CAR NOTICED AS BEING EMPTY AND LOCKED THE CAR WITHIN SECONDS. HE WAS UNABLE TO GET BACK INTO THE CAR FOR 15 MINUTES WITH ATTEMPTS TO CALL US BY CELL WITH NO RECEPTION, NO CARD SCANNER ON PASSENGER SIDE OF CAR. THE AREA TO PLACE THE KEY CARD IS DIFFICULT TO DISCERN, HE KEPT PUTTING IT OVER THE CAMERA, IN THE DARK AND AS IT APPROACHES WINTER THIS TYPE OF SITUATION CAN BE DANGEROUS. TESLA HAS A KEY FOB AVAILABLE FOR SALE AND MIGHT BE PROVIDED TO NEW CAR OWNERS BUT MY BELIEF IS THIS SHOULD BE PROVIDED TO ALL OWNERS AS THEIR KEYCARD METHOD IS SO UNUSUAL AND CAN BE DIFFICULT FOR UNFAMILIAR USERS WHICH CAN LEAD TO A DANGEROUS CONDITION SUCH AS BEING UNABLE TO GET TO A CHILD UNLOCKED FROM INSIDE THE CAR EASILY. I IMMEDIATELY ORDERED THE KEYFOB AFTER WHAT HAPPENED IN THE SHOPPING MALL PARKING LOT.