2023 TESLA MODEL Y Complaints

Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.

I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.

April 22, 2023, at 7:00 pm: I stepped into the car at a local store parking lot and pushed my foot on the brake to unlock the vehicle. The wheel jerked hard right and made a thud. The screen warned that “Steering Assist Reduced” with an error code ui_a020. Power steering was disabled. I restarted the Tesla with dual buttons and left it alone for two minutes, but power steering did not return. The vehicle drove but was difficult to steer without power steering. We were less than a mile away and made it home with steering difficulties. I made a service request online to Tesla immediately. At home, I restarted using the dual buttons again and left the vehicle alone for longer. This time power steering felt like it partially returned, but when turning the wheel, it was clunky: every 1/8”, a bump in the steering was felt. I’ve now discovered other Model Ys in online forums with the same issue, and they describe a similar experience that the steering feels ‘notchy.’ The vehicle is available for inspection. I have attempted to drive it a little on my block, and it feels unsafe to steer. Tesla has moved my service visit from May 2 to May 25 due to a backlog of parts. They confirmed this is a recently known issue and noted the steering rack might be replaced entirely. No one has yet inspected the vehicle; it is sitting untouched in my driveway. Aside from the screen warnings of “Steering Assist Reduced” with an error code ui_a020, no other warnings were received. The error happened on a vehicle less than 30 days old: * Model Y * Dual Motor * Plant of Manufacture: Fremont, CA * Software Version: 2023.6.11 * Delivery: March 23, 2023 * Mileage: 800

While driving down the freeway on 4/29/2023 my Tesla Model Y slammed the brakes on for seemingly no reason without warning. This incident occurred with auto pilot and auto steering engaged. The day was clear and road was clear.

When I use the autopilot system. The car applied automatic emergency braking abruptly even there is nothing in the front. This could result in the rear end accident. I recorded a video since it kept applying AEB. But your system does not let me upload it.

Phantom breaking when adaptive cruise control is on. Manufacturer refuses to help and promises a software fix is on the way. No way to use cruise control without adaptive cruise control, so no way to use cruise control safely. I was pulled over today after the car decided to brake check a sheriff deputy. Lane departure warning activates for no apparent reason. Does not go away when the feature is disabled. Actively corrects for the non existent lane departure; came inches from crashing several times in 8,000mi. Tesla suggests I use an alternate route because this one is "too rough". It's an interstate. Forward collision warning activates for no apparent reason despite being set to off. Does not actively brake but it does make a startling chime.

While driving down the road in traffic, several errors started appearing on the Tesla screen, and the vehicle lost power brakes and steering, rendering it impossible to drive safely. The complete set of car systems that were disabled all at once was: stability control disabled traction control disabled automatic vehicle hold disabled lane departure avoidance unavailable ABS disabled steering assist reduced (no power steering) regenerative braking features temporarily limited automatic emergency braking disabled The car is only weeks old. We had the car towed to a Tesla repair center, and they said due to a wiring issue, the wheel weight on the right rear wheel was rubbing against the wire connecting the wheel speed sensor, which led to this cascading series of errors. I'm concerned this is a systemic issue with newer Model Ys. There's a QA or manufacturing defect, and Tesla, along with the NHTSA, needs to investigate this dangerous safety issue.

Upon receiving the car the steering wheel never matched the way the wheels pointed. The steering wheel needed to be around 10-15 degrees to the right to go straight. After 3 wheel alignment's, the steering wheel still isn't straight to get the car to travel straight, but having to keep the wheel 3 degrees to the right is better than 10 degrees.

Tesla abruptly reduced speed by as much as 30 mph while using cruise control in various scenerios. @ lanes highway with oncoming traffic, divided highways with no traffic or obstacles nearby. It happened at least 6 different times while on a 1400 mile trip. There were no warnings issued in any of the occurances. I discontinued using cruise control because of this issue. I have an appointment to take the Tesla in on May 5, 2023 to correct the problem, but after researching this issue, I now know this is an ongoing problem At 2 of the supercharger stations we stopped at, 2 other Tesla drivers asked me if I had this issue, because they were experiencing it also.