2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 TESLA MODEL Y- Aliso Viejo, CA
Front Control Arms were replaced in January of 2025. I replaced all 4 tires and during the alignment on February 18, 2026 the technician reported to me that the front control arms were beginning to crack. He told me it is a known issue on Tesla model 3 and model Y. I have set up a service appt to address the issue again. Of note, Tesla service centers refer to control arms as "links" which is very deceptive on the service receipt.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Boulder, CO
The vehicle display flashed red and then the vehicle turned off completely while in traffic with no ability to change gear, operate the electronic door releases, or turn the hazards on. Safety was put at risk because insufficient notice of failure was given so it was impossible to get out of traffic, the vehicle could not be put in neutral so could not be pushed out of traffic, further the hazard lights could not be turned on so I had to stand in traffic waiving people around the vehicle. Because the electronic door releases didn't work, the doors could not be opened from the outside, had a front window not been open, it would have been easy to trap our child in the car. The dealer confirmed that the failure took place from vehicle logs but was unable to reproduce the problem. The dealer/manufacturer inspected the vehicle. Prior to this happening the vehicle showed warnings that power was reduced and vehicle may not restart about 20 minutes prior to the event, but the warnings disappeared after a minute. Even though Tesla confirmed the failure, they refused to diagnose the problem or fix it so the vehicle remains dangerous.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Loveland, OH
I was driving with the car in Autopilot in the center lane of the highway. I could see a white vehicle move close on my right, and I confirmed that it had crossed over into my lane with both its front and back left wheels on my Tesla screen with a quick glance. I then tried to maneuver to the left lane (which my screen showed was clear) but the steering wheel had significant tension. All of a sudden, I heard the chime signaling that Autopilot disengaged, the car jerked hard, and my car was headed toward the median. I swerved quickly to the right and hydroplaned. As I straightened out, my vehicle hit a vehicle in the right hand lane. The strong tension followed by jerk and quick release of tension prevented me from having full control of my vehicle. I believe that if Autopilot had not been engaged, I could have safely moved into the left lane with control. The police arrived but I was very shaken up and simply said I swerved to avoid a car in my lane but in retrospect wish that I had gone into detail. I’d also like to note that I have a clean driving record, was not in a hurry, did not have loud music on, had both hands on the wheel at 10 and 2 o’clock, and was focused on the road.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Greensboro, NC
The vehicle has a phantom breaking problem. It does that 3 times daily on the same route in the same place. This is a big safety flag. It has the same problem on the Autopilot & normal cruise control.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Honolulu, HI
like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2023 TESLA MODEL Y- Miami, FL
PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] ?Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due and unpaid; for: ? Work done and materials furnished by Defendant to Plaintiff (or check “Other” below). ? Other (Explain): Breach of contract for incomplete auto body repairs. Additional facts: Plaintiff. On or about December 12, 2024 you dropped off the vehicle, Year 2023 Model Y performance VIN [XXX] to Defendant King Bodyshop (operated/owned by [XXX] ) for body repairs pursuant to an agreement/estimate. Plaintiff paid $24.500 amount paid] for the repairs. Defendant agreed to complete the repairs properly but not only failed to do so, but charged over $9000 to fix the problem and damages, still leaving the vehicle with unresolved safety restraint system issues, including active alerts: • RCM2_a203: Safety restraint system issue – Service is required • RCM2_a095: Front left safety restraint system issue – Service is required Despite repeated requests over several months (October 2025] to present), Defendant has not completed the repairs, fixed the faults, or refunded the payment. This constitutes a breach of contract and/or negligent/incomplete workmanship under Florida law (including the Motor Vehicle Repair Act). As a result, Plaintiff has incurred damages including: • Eon paid $24500 amount and [XXX] paid additional $9000 to shop] (refund demanded) • $Tesla estimate to fix the current problems is another 2900 cost from other shop quotes to complete/fix] (additional repair costs) • $[any rental INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Fremont, CA
While dropping to school in my Tesla Model Y on [XXX] , I experienced a severe safety incident. A lower control arm bolt on the driver's side came off, causing the suspension to collapse. Before this, I noticed symptoms consistent with reported Model Y issues: rattling, clunking/popping noises, particularly when driving over bumps or turning, and unstable steering. This appears to be a manufacturing defect, similar to previous recalls for under-torqued bolts. I am reporting this for investigation to ensure Tesla takes prompt action to prevent future, potentially dangerous incidents. Currently it is towed to telsa service center to resolve the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Austin, TX
Safety complaint: intermittent uncommanded rear-seat folding while driving; rear (3rd-row) seat belt anchorage integrity. Issue 1 — 2nd-row right seat: Since the purchase, the right-most rear passenger seat in the 2nd row intermittently activates its seat-folding motor while the vehicle is moving. In each event, a passenger was seated in that seat with the seatbelt fastened. The motor engages (audible whirring), and the seat attempts to fold fully forward; the passenger’s body prevents a complete fold, so the seat partially collapses while occupied. This has never occurred when the seat is unoccupied. The most recent documented event times provided to the manufacturer for electronic log review (CST): • Fri Jan 23: 7:40 AM; 7:41 AM • Mon Feb 2: 7:26 AM; 7:29 AM; 7:53 AM; 7:54 AM The manufacturer requested these exact times to check vehicle logs, but reported they could not find evidence in the logs and could not reproduce the issue during service/test drive. Issue 2 — 3rd-row seat belts: During a service visit on Feb 3, 2026, the manufacturer found that the 3rd-row seat belt anchors were not secured to the vehicle (documented as a safety concern) and performed a repair/adjustment to secure the left 3rd-row seat belt, then validated its operation afterward. The manufacturer had also previously documented (March 17, 2025) that the 3rd-row seat belts were not properly mounted and were unsafe/operational for passengers, but took no action in March 2025. No crash, fire, or known injuries to date. Request to NHTSA: Please log and review this as a potential safety defect involving (1) uncommanded activation of a rear seat-folding mechanism resulting in partial seat collapse while the seat is occupied and the vehicle is moving, and (2) rear (3rd-row) seat belt anchorage/installation integrity, based on recurring real-world events and manufacturer service documentation.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Sparta, NJ
I am requesting an urgent review of the airbag non-deployment for my 2023 Tesla Model Y involved in a front-impact collision on [Jan 19th 2026]. Because the vehicle has been declared a total loss and may be released to salvage at any time, I urgently request that Tesla preserve and review the vehicle’s crash data (EDR/SRS) and confirm whether the restraint system performed as designed.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- La Canada, CA
The incident occurred while the vehicle was being operated with Tesla driver-assistance features enabled, including lane assist and cruise control. The driver experienced unexpected vehicle behavior that felt inconsistent with normal steering response. Although the driver maintained hands on the steering wheel, the vehicle appeared to react in a manner that was not anticipated, contributing to loss of control and a collision resulting in total vehicle loss. No bodily injury occurred. After the incident, the insurer assigned fault to the driver but declined to investigate any potential vehicle system or software-related issues, directing us to the manufacturer. When attempting to report a potential malfunction to Tesla, the manufacturer declined to open a report because the totaled vehicle had been removed from the Tesla App, preventing further system or telemetry review. This report is submitted to document the incident and the lack of access to any system-level review following the loss.
Source: NHTSA WEB SITE