2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 TESLA MODEL Y- SANTA BARBARA, CA
The front suspension lower 'lateral link' bolts that go into the subframe side of the lateral link fell out. One completely fell out of and was only held loosely in place by the undercarriage plastic. The other bolt (there are two holding the lateral link into the subframe) had backed out about two revolutions. This resulted in a very loud banging noise and the us having to stop the vehicle to inspect. We had to slowly drive the car back to a safe area to diagnose and temporarily rebolt this prior to getting Tesla to inspect. I have photo and video documentation that I can provide showing the incident and how I had to repair this to make the car safe to drive again. There were no warning lamps or messages on the vehicle, just a very loud banding we heard when starting from a stop and or turning the vehicle. Prior to this we heard a faint thump that we could not diagnose. Fortunately the second bolt did not come out and we did not have a catastrophic failure while driving the vehicle. Bolts were not properly torqued and do not appear to have any sort of paint pen marking to document the torqued location.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Holly Springs, NC
I am reporting a catastrophic suspension failure on my 2023 Tesla Model Y that matches the description of Recall 22V-895 (Manufacturer No. SB-22-31-002), despite my vehicle being excluded from the official recall population. On [XXX], the front driver-side lateral link separated from the subframe while driving. Tesla Service /confirmed the separation in their repair notes, stating the cause was a "separation in the lateral link and subframe" which resulted in damage to the wheel and halfshaft. Recall 22V-895 was limited to only 26 vehicles due to a "manual torque validation" error on November 2, 2022. My vehicle's failure suggests that this manufacturing defect is not limited to the identified 26 units. I am urging the NHTSA to investigate whether the scope of Recall 22V-895 was insufficient and if a larger population of 2023 Model Y vehicles is at risk of sudden suspension collapse. This is a major safety concern. Luckily I was not on a highway and was driving around 35mph when the bolt fell off. Tesla is not responding to me with the details. They just fixed the issue under warranty and are saying, we do not know what caused the issue. Please investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- EDGEWOOD, NM
while driving in light city traffic at low speed the right front wheel developed a terrible grinding noise and would not steer properly, pulled off of the road and called a tow truck car is now at a Tesla service center waiting on repair service
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Mountain View, CA
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The contact stated that there were no warning lights. The contact stated that the left front end had crashed first, and then the driver's door and left front fender had crashed into the dividing wall. The contact stated that the driver's front air bag had deployed and burst; there was a large tear starting from the top of the air bag all the way to the steering wheel. The contact stated that he had burns on his hands due to the air bag explosion, bruises on his chest, and right arm. The contact stated that the police and emergency services arrived. A police report was filed. The contact stated that he was transported to the hospital, and the vehicle was towed to a manufacturer's collision center. The contact stated that the manufacturer's collision center downloaded the collision information from the vehicle's main frame and shared the accident report with the contact. The failure mileage was approximately 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 TESLA MODEL Y- Carlsbad, CA
The contact owned a 2023 Tesla Model Y. The contact stated that a software update (2025.44.25.5) was performed on the vehicle, which was for a temporary free self-driving mode. The contact stated that while driving at approximately 75 MPH, the vehicle independently accelerated sideways and crashed into the highway's concrete retaining wall. The air bags deployed upon impact. The contact was taken to the hospital by ambulance, where he was treated bruised left knee, cracked ribs, and several other bruises to various parts of his body. No property damage was reported. A police report was filed. The vehicle was towed from the scene to an independent mechanic, where it was deemed a total loss. Neither the manufacturer nor the service center had been notified of the failure. The failure mileage was approximately 22,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2023 TESLA MODEL Y- Powhatan, VA
I have a 2023 Tesla Y. The Curvature Assist function has nearly caused a half dozen rear end collisions. When in cruise control, it kicks in on (1) highways, near exits when I'm not taking the exit (2) regular roads with no curve or intersection, (3) regular roads with departure lanes that I'm not using. The car behind me only see's a sudden brake light with slow down until I press on the accelerator. Please have Tesla install a disable function for Curvature Assist.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- san francisco, CA
I was operating my 2023 Tesla Model Y Long Range AWD with Full Self-Driving (FSD) engaged at low speed in a residential neighborhood. The vehicle took an incorrect turn into a neighboring driveway instead of continuing on the roadway. I attempted to correct the vehicle’s path. At that point, the vehicle unexpectedly accelerated. I experienced a sudden loss of control and was unable to stop the vehicle before it struck my garage door and entered the garage, causing structural damage to the garage wall. Notably, automatic emergency braking did not activate, and no effective front collision warning intervened, despite an imminent collision with a fixed structure. Tesla’s post-incident vehicle report states that accelerator pedal input was detected, which I believe occurred as a panic response while attempting to regain control after the vehicle took the incorrect turn. However, I am concerned that the vehicle’s software behavior, lack of braking intervention, and failure of safety systems contributed to the incident. This incident raises safety concerns regarding unintended acceleration behavior, FSD path selection errors at low speed, and failure of emergency braking or collision avoidance systems when approaching fixed objects such as garage doors or walls.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Olympia, WA
We were driving and had the circulation on to make sure that no outside air was being circulated in so that condensation does not build up on the inside of the cabin. The circulation button auto turned off without us knowing. We then had all four windows, and our windshield and back window completely covered in condensation and it would not resolve. I had to manually wipe it away. We were traveling down a highway going 70mph when this happened. This is extremely dangerous and that circulation button should not have been auto shut off.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- BRUNSWICK, MD
While traveling at highway speeds, the vehicle suddenly veered to the right without driver input. The Autopilot/FSD system was not engaged. It all happened in a matter of seconds. There was no system failure message on the screen. The vehicle airborne and hit a tree. All side airbag were deployed. Was able to open the door and walk away without any major injuries. Software update : 2025.44.25.5
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Chicago, IL
While driving approximately 5–10 mph and making a right turn on a local street, the vehicle suddenly produced a metallic pulling sound followed by a loud impact. The vehicle abruptly stopped and became undrivable. Upon exiting the vehicle, the left front wheel was visibly displaced from normal alignment and appeared to have shifted rearward into the wheel well. No collision, curb strike, pothole, or road debris was involved. The vehicle had exhibited a wire-tugging or metallic noise during turning in the days prior. The failure occurred without warning and resulted in a sudden loss of vehicle control at low speed. The vehicle was towed to Tesla, where the left front control arm was found to be disconnected/broken. Tesla has not yet provided a determination and is attempting to route the vehicle to a collision center despite no evidence of impact. This appears to be a suspension component failure that could have resulted in a serious accident at higher speeds. Safety Impact: Loss of steering control, risk of crash, inability to drive vehicle.
Source: NHTSA WEB SITE