2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 TESLA MODEL Y- MERRITT ISLAND, FL
Both B-pillar camera housings on my 2023 Tesla Model Y Performance become extremely hot even when the vehicle is parked in a closed garage and not in use. On the morning of the incident, the garage temperature was approximately 78°F. The car had been parked overnight for over 12 hours, plugged in, and charging to 80%. While the vehicle was preconditioning, no defrost features were active. Despite this, both pillar surfaces measured 156°F with an infrared thermometer—hot enough to cause skin burns within seconds according to standard burn-threshold data for human skin (~155°F). Both sides heating to this temperature simultaneously suggests an electrical or control malfunction keeping the pillar camera assemblies energized. These components sit near the seatbelt anchor and side-curtain airbag area, raising concern of fire, electrical, or occupant-safety risk if the condition persists. Continuous heating while parked could also degrade wiring insulation or camera electronics used by the vehicle’s driver-assistance systems. The vehicle and affected components are available for inspection upon request. The issue has not yet been inspected or confirmed by Tesla, but a service appointment request was submitted immediately after the event. Tesla repeatedly rescheduled the appointment, delaying it by more than six weeks despite the described safety concern. No diagnostic alerts, warning messages, or notifications appeared in the vehicle or Tesla app. This abnormal heating has occurred more than once under similar conditions and does not appear to be caused by ambient temperature or sunlight exposure.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Plainsboro, NJ
It was raining on I-287 North bound in Bridgewater Township, NJ. I was driving my Tesla Model Y well below the posted speed as it was raining. Suddenly my car took a spin, i lost control of the steering. Car took a 360 degree turn from right most lane on 3-lane highway and ended up on the side of the left most lane, rear ended into the bushes, hit the trees and damaged the back of the car. My car is all wheel drive, still i lost the control. I was so lucky to be alive.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Port Matilda, PA
While driving, I heard a loud clicking noise from the front driver side wheel, followed by resistance and dragging of something under the vehicle. I did my best to pull over safely, but I could no longer steer the car. The control arm complete broke off of the wheel, and was now almost resting on the street while the tire/wheel was lodged into the wheel well bent sideways.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Olathe, KS
The bolt that holds the front lateral link portion the the lower control arm to the subframe fell out while driving. I lost the ability to steer the car and had to stop immediately and have the car towed. In searching the internet this is a know issue by Tesla but has not been recalled.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Valley Center, CA
RE: VIN [XXX] Battery problem Car is less than 3 years old. Suddenly stopped in the middle of the road. Only had about 5 seconds or so to react and the car stuttered and shut down. Could not move it or drive it all. Dashboard was still working but it would not move and flashing red in the console. Very scary and frustrating experience. Fortunately, I was on a city and not on a highway. The car had an error: "Pull to the side" which was very short of an alert response. I tow the car to Tesla center and was told that more than likely main battery issue with the inverter or similar. The Service center does confirm the inverter has been reset but they cannot find anything wrong with it. I do not think it is safe to drive as incident could happen again with the battery/inverter. This has happened to many other cars Tesla had. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
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2023 TESLA MODEL Y- Melbourne, FL
Noticed a minor squeaking sound during turning and during minor road bumpiness. Got worse, so did troubleshooting (turn wheel full right/left at very slow speed). There was a very loud pop/bang, and then a horrible grinding sound with accompanying vibration. Got out, noticed a large bolt laying on the ground. Looked under the car, and noticed the bolt was missing from the LH lateral linkage. The wheels are now canted/misaligned with each other (both facing inward, or one straight/one turned). There were zero warnings from the on board computer. If this had happened at highway speeds it could have been deadly or otherwise catastrophic. Completely unacceptable design.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Lafayette, CA
During normal driving on Sat Sep 27 2025, unusual noises started to come from the front left wheel. There were no warning lamps or messages, and no indication of issues prior to onset of the noise. I had the vehicle towed to a Tesla Service Center the following day. Tesla's technicians found that the front lateral link bolt on the left hand side had backed out and fallen out of the subframe. They determined that the cause was related to improper torque specification or application of the original bolt. They reached this conclusion in part because the passenger side lateral link to subframe bolts were also under-torqued. Rear bolts were not affected. Tesla has replaced the front lateral links on both sides with new bolts. There was no vehicle accident or damage, so there has been no involvement or inspection by police or insurance. It is fortunate that this issue began when the vehicle was traveling at low speed, and that I chose to have the vehicle towed to the service center rather than driving it. The bolt has loosened when the noise started, and finally fell out at the service center. Had I been driving at highway speeds when the bolt fell out, I could have lost control of the car and injured myself and others. Online research suggests this is not an isolated incident for this model of car.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- El Monte, CA
I picked up my son from school and got home at about 3:30 PM on Sunday 9/21/2025. My son got out of the car and I heard a “clicking” sound when turning my steering wheel to the left to prepare for backing into my garage. There were no warning lights or messages for this issue. I did get out of my car and checked, but did not see anything that hit my car underneath. I got back in my car and continued backing my car into the garage. The nightmare started happening - The bolts connecting the front control arm and steering knuckle fell off that caused the left “arm” disconnected from the steering knuckle. This had resulted a sudden total loss of steering control. Please see attached photos. I could not imagine if this would have happened on the freeway.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- san diego, CA
On last sunday (Sep.21, 2025), I drove my tesla model Y on high way. The vehicle suddenly loss of control and start shaking a lot. In the mean time, there are many system error messages posed on the screen, making the vehicle totally not drivable. On the second, it was identified by the Tesla service team that the lateral link bolt is missing. This issue has been the subject of Tesla recalls and reports, but after double check, my model Y never receive this recall, and cause me having no chance to prevent this accident happen. On last Saturday (Sep.21, 2025), I already reported the suspension issue through tesla app, but no Tesla service team person contact me, nobody help me. In summary, missing lateral link bolt is a very serious problem that cause the vehicle loss of control. However, Tesla never gives me a chance for recall repair, and even I report this and I still got no response.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Hammonton, NJ
The Full Self Driving (Supervised) ADAS in this vehicle will react to shadows on the road and can put the car or other cars at risk. We have had multiple instances where, on a sunny day, the car will react to shadows cast on the road and take evasive action like braking or switching lanes abruptly. This can be hazardous due to the random nature of the of the occurrences and them happening at times when a driver may be lulled into a false sense that the car seems to be driving itself well. So far we have been lucky that no other vehicles were traveling too close behind or to the side of us. We have experienced this behavior multiple times and there are other people online who have reported this. The car gave no warning indicators either before, during, or after the occurrence. Note that our car uses a Hardware 3 computer. I believe that this issue may have been fixed on newer Tesla cars that use Hardware 4.
Source: NHTSA WEB SITE