2023 TESLA MODEL Y Complaints

The car computer (HW3) in my 2023 Tesla Model Y failed without warning while I was traveling from Maryland to New Jersey. When I attempted to drive the car, the main screen was completely black and unresponsive, meaning I could not see or control any essential functions—no speed display, gear indicator, or system feedback. The vehicle was not drivable. Acceleration was extremely delayed (took more than 10 seconds to start moving from stop) when attempting to move, and the car felt like it could stop at any moment without warning. I had no way to safely monitor or control the vehicle’s basic operation. This created a serious safety risk—not only was I unable to access the gear or speed, but the vehicle was in a condition where it could shut down suddenly at any time due to the computer failure. This left me stranded while away from home and could have resulted in dangerous situations if I had been on the road when it failed. Tesla Service inspected the vehicle and confirmed the issue was an internal fault in the car computer (HW3), diagnosed by their senior technician. They provided a repair estimate of approximately $3,000. No police, insurance, or other third parties have inspected the vehicle. There were no warning messages, alerts, or symptoms before the failure occurred. It happened suddenly and completely at around 59,000 miles—just 9,000 miles past the basic warranty limit. The failed computer is being fixed by Tesla service center in Paramus, NJ location.

The contact owns a 2023 Tesla Model Y. The contact stated while reversing out of the garage, the message "Camera Temporarily Not Available" was displayed intermittently. The contact stated that the failure progressively worsened, and the rearview camera had become inoperable. Additionally, the contact stated that a software update notification was displayed; however, upon initiating the update, the center display screen froze in the middle of the update. Additionally, the contact stated that the front and rearview cameras, the navigation system, the cruise control mode, and distant cruise control mode, the blind spot detection system, the self-driving assist system, and other safety systems were inoperable. The contact stated that the vehicle appeared stationary on the center display even while driving. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

1) What component or system failed or malfunctioned, and is it available for inspection upon request? Response: All 3 times has been with a faulty inverter 2)How was your safety or the safety of others put at risk? Response: Safety was a HUGE concern. The Tesla model Y has stalled and completely shut down while driving through traffic and at speed. The complete failure did not allow any coasting to try and get out of harms way. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Response: All 3 times this issue has occurred were all serviced by Tesla directly and has always been a faulty inverter. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Response: Yes, all 3 times the car failed the car was assessed by Tesla's service station Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5) Yes, the first 2 times the warning appeared there was only a matter of seconds before the car completely stopped in the middle of traffic. This last time there was a warning stating the car will not restart if stopped.

car has a improperly installed windshield, it got cracked while sitting in a covered parking lot on June24th,2025. the hottest day of season with 100 + degrees temperature,Crack was very small in the middle of windshield size3” x 3” and got bigger waiting for Tesla’s appointment.When i went to Tesla today for replacement of windshield they just gave me the run around and denied to replace under warranty. This is a manufacturing defect as there is nothing else but a crack . Tesla should be fined for big time and ordered to fix it under warranty. There are so many customers who have the same problem.The crack never happened with any outside influence .

I was using the self driving in about 65 miles per hour this was little bit under speed limit in highway in Florida. Suddenly the car started to do zig zags and cycles alone and when I tried to control the car and drive my self the car didn’t respond to me and self driving couldn’t be stopped I couldn’t switch to regular driver this was self driving malfunction and could cause big accident in a highway. The car stopped because it took me out of the road and hit the guardrail.

Tesla lateral link bolts fell out and/or sheared off. The happened on the front driver side of the vehicle. It happened while driving.

The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed and attempting to complete a left turn, the contact briefly heard an abnormal clicking sound coming from the front end of the vehicle, after which the steering wheel jerked abnormally. The vehicle quickly returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front-end suspension bushings. The contact was also informed that a bolt on the driver’s side control arm had loosened. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.

The Tesla “self driving” features are inconsistent, at best, and frequently fail. I can not believe that the government approves these capabilities or the Tesla is accepting liability for road use. If these features are not reliable under supervised conditions, why would they be considered safe for robo taxi release? I have repeatedly tried to report this to Tesla and they say the systems are operating as designed.

I was driving my 2023 Tesla Model Y under normal road conditions when a sudden mechanical failure occurred. There was no collision or external impact involved. While driving in the San Jose area, the bolt of the front left lower control arm suddenly detached, causing the control arm to disconnect and drag on the ground. As a result, the front wheel became jammed, the vehicle lost steering control, and I was unable to continue driving safely. Upon immediate inspection, I found the suspension system severely damaged, with the control arm completely detached from its mounting point, posing a serious safety risk. The vehicle has approximately 19,200 miles and is still under factory warranty. This kind of failure is extremely uncommon and appears to be a structural or manufacturing defect.

The contact owned a 2023 Tesla Model Y. The contact stated that while driving approximately 45 - 50 MPH, the contact lost control of the vehicle. The contact stated that while attempting to regain control of the vehicle and attempting to correct the steering wheel, the vehicle kept going to the right and to the left independently. The contact was unable to regain control of the vehicle. The contact stated that the vehicle struck a railing and a concrete divider with the passenger’s side front bumper and then the rear passenger’s side quarter panel, and the vehicle spun around on the highway and came to a stop. The contact pressed the emergency latch to exit the vehicle out of fear that the vehicle might catch on fire. The contact stated that the rear passenger’s side tire was pushed back due to the impact. There were no warning lights illuminated. The contact stated that all the air bags deployed as designed. The vehicle was towed to a local Collision Center. A Police report was filed. The contact stated that the vehicle was deemed destroyed by the Insurance Provider. The contact sustained injuries to the upper back, left shoulder, right elbow, and neck; however, there were no broken bones reported. The contact received medical attention for the injuries sustained. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not yet notified of the failure. The approximate failure mileage was 40,000.