2023 TESLA MODEL Y Complaints

We experienced an extremely dangerous and life threatening situation with Tesla Y model on [XXX] around [XXX] and would like to report to NHTSA. We were driving on [XXX] going towards Nashua and my TESLA-Y car when the steering wheel froze and I got message that front camera was not working. When I tried to steer the car in the lane, the car suddenly braked and took two 360 degree spins (turns) on the highway with cars streaming at high speed around us. We went from the left lane to the right most lane after two 360 degree spins and ended in the right lane. Luckily, no other autos hit us and I was able to take control of the car and pull over in the right lane. The incident is recorded int the Tesla's harddrive which we can make this available to you. the car started working normally so we drove back home. We have had minor control incidents with the lane assist and auto pilot systems of this car in 2023 and 2024. We have complained and showed the problem to Tesla dealer in Watertown, MA. However they said there is nothing wrong with the car. We request you to investigate this incident with Tesla and find out the cause for the car to take this dangerous breaking and spinning incident on a highway. Thanks, [XXX] and [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle had a open window during rain storm. Interior got wet. Next day the vehicle was left to dry out. Vehicle caught on fire and engulfed in flames in the backseat. Nobody was harmed fire was contained by the Frisco Fire Department. Vehicle was then towed away.

I have had Supervised Full Self Driving in the vehicle for well over a year. I have used the Smart Parking feature Monday-Thursday to park the vehicle at work and it has worked flawlessly. On [XXX] around [XXX], I went to [XXX] . After entering the gate to parking on [XXX], I drove slowly. I was able to select a parking spot and tapped on it on the screen for the selection and then started the automatic parking. There were no other cars around as we were all just starting to enter the gate and park. The car began to move in reverse. It then paused turned the wheel a bit, turned it back, tried to decide what it was going to do and started to move forward. The car then drove up the curb on to the walkway and almost drove into the building. I was able to hit the brake quickly to stop the process. There was no damage to the building or the car. I had never had an issue with the Smart Parking until this time. I then backed the car off the sidewalk and parked it myself. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

•Incident Date: [XXX] •Location: Dallas, GA – Intersection of [XXX] and [XXX] •Systems Involved: Forward Collision Avoidance, Automated Driving System Description: While operating my 2023 Tesla Model Y Long Range Sport in Full Self-Driving (FSD) mode at approximately [XXX] AM on [XXX], when the vehicle failed to yield at a yield sign while heading west on [XXX] at the intersection of [XXX] . A vehicle was already traveling west on [XXX] , and FSD accelerated through the yield rather than stopping or yielding. I had to apply the brakes rapidly to avoid a near side-swipe collision. The road was dry, with partly cloudy weather. Fortunately, no collision occurred. Dashcam footage was saved and can be made available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN I was driving with no Advanced Driver Assistance Systems (ADAS). My vehicle took control of the steering wheel, swerving uncontrollably, almost hitting approaching cars, and a wooden electricity post. It was diffucult to keep the steering wheel steady. I struggled to pull the vehicle to the side of the road until I made a complete stop. A witness checked on me and was concerned that I had almost crashed.

On [XXX], the vehicle displayed multiple alerts: “Electrical power reduced,” “Climate cabin controller requires service,” “Electrical system may not support all features,” and “Vehicle may not restart.” I scheduled service for May 21, 2024, and dropped the vehicle off at the Tesla Service Center in Fresno, CA. Tesla failed to provide a written invoice for that visit. A service advisor told me “It was a glitch” and that I should check the app, but no documentation appeared. Despite multiple in-person and written requests, I never received a record of the visit. On [XXX], the vehicle failed to start and was towed back to Tesla. A May 24 invoice confirmed a major safety issue—a high-voltage current fault that triggered the Pyrotechnic Battery Disconnect. Tesla later marked the May 21 appointment as “canceled” in their system. I photographed this cancellation screen in July, confirming the visit was erased despite a clear safety-related defect. This raises concerns about Tesla’s compliance with documentation and reporting obligations. I also submitted two reimbursement requests for $470.12 in transportation costs, which Tesla has not honored. These incidents show a pattern of concealment and unfair warranty practices. I respectfully request an investigation into this issue and whether a broader safety recall is warranted. Supporting documents are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

This is my 7th report. On [XXX] [XXX] pm I was traveling home from Alburquerque and was just past Isleta Resort and Casino heading south on [XXX]. I don't use cruise control very often because of the emergency braking that occurs (and that I have reported several times before). I was on a long drive and decided to try it on a short section of [XXX] on my first day, and found that it was slowing on it's own when I approached a car from behind. Two days later on the way home, when there was no one in front of me, it slowed significantly without needing to and I thought it was better than the past rapid braking...as I was thinking about this, the car abruptly "slammed on the brakes". I was forced forward but had my seat belt on. Stuff fell off back seat onto the floor. The Igloo cooler on the front passenger floor toppled forward. I'm quite sure there would have been a accident had someone been behind me. Additionally, the car is not recording my tire rotation from 16,000 miles, and continually says the last tire rotation was at 8,000. Good thing Discount Tire keeps track, as I am now overdue for another rotation (25k+ miles). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

My name is [XXX] and I'm a 2023 Model Y owner. My car is completing 2 years on [XXX]. It was delivered on [XXX]. I've about 18000 miles. The tires were all in pretty good conditions. My touch screen did not give any low-pressure warning or any sort of warnings. On [XXX] we were driving from Charlottesville to Centreville, Virginia. After about 25 miles on [XXX], car wobbled a lot and we pulled over and find a flat tire with the side teared as shown in attachments. We called Tesla road side assistance and they said we can tow it to Richmond, VA and then replace tire next day which is Monday. We then called AAA and towed the vehicle in a truck back home to Centreville, VA. Next day Tesla road side tire team came. They checked the tire and found no nails and he mentioned that the tire still has good over 50% thread life. I asked him how this could have happened and it is bizarre and totally strange this happened as we don't have any damage on our rims or wheels. I paid 365$ to replace the tire as the technician told replacing is the only choice. A brand-new tesla that came with 4 tires - how can this happen when we have maintained and we have rotated and always maintained the recommended pressure. There was not a warning and suddenly tire became like this. We would like Tesla to arrange for reimbursement of the tire that did not last even 2 years and for the towing expenses of 370$ (attached receipt here). Reached tesla with the only email that I found online: [email protected] and got no response in 2 weeks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The issue lies with Tesla’s Full Self-Driving (Supervised) system 12.6.4 on HW3. While driving on roads with lower speed limits (such as 35 or 45 MPH), the vehicle occasionally brakes abruptly for no apparent reason, even when there are no vehicles or obstacles ahead. This unexpected braking behavior can be dangerous, as it may lead to rear-end collisions if the driver behind is not attentive or prepared to stop suddenly.

This incident happened on [XXX], I just got the Tesla data and police report. Here are the events as I remembered: - I was driving my 2023 Tesla Y with FSD supervised (v13.2.8) along [XXX] entered from [XXX] and driving close to north of [XXX] without any issue - Noticed a car in front of me braking hard (about 6secs from the recording dashcam footage) - Realized FSD was not braking hard enough (or at least it did not feel like it) - Slammed on the brake for what felt like an eternity (about 2 secs from the dashcam footage) - Rear end collision on the front car at ~25 mph, airbag deployed. I remembered feeling the brake pedal vibrating but did not stop the car at all. By analyzing the raw data provided by Tesla, it is found brake, accelerator, AEB, ABS and TSC were completely messed up after FSD failed, please refer to the attached analysis report. Note: The dashcam video file and the original Tesla data are available for reviewing if any need as I cannot upload along with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)