2023 TESLA MODEL Y Complaints

View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 TESLA MODEL Y
    - San Diego, CA

    The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed with the full self-driving system activated, the message "System Malfunction - Take Over Immediately" was displayed. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable diagnose the vehicle or duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 TESLA MODEL Y
    - West Sacramento, CA

    Driving less than 5 mph, upper and lower control arms break off, throwing front driver side body onto front driver side tire. It could’ve been extremely bad if we were driving on the freeway and even caused death.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Harmony, PA

    Adaptive cruise control changes speed without warning, often when passing a truck clearly in another lane, but also for no apparent reason. This occurs an average of approximately once every 5 miles, but at irregular intervals. It slows quickly enough to be a hazard. This occurs in all modes (set by speed limit or manual).

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Richmond, CA

    While proceeding across the southbound two lanes of a divided 4 lane street the vehicle inexplicably braked violently to a complete stop. When stopped the vehicle was across the two lanes of the road (as I was headed for a divided left turn lane). The was traffic on the road that had to stop for my vehicle. It took a couple of seconds for the car to release the brakes and allow me to continue across the street. This could have cause a wreck if the street traffic had not been paying attention or had assumed I was going to continue as should have been expected. I had to try to hit the gear shift stock in order to get the car to continue moving, although I am not sure that the car required this action. I did not know for how long the vehicle would be immobile. I could have been injured or killed due to this "phantom braking" incident.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Torrance, CA

    Control arm bolts failure. As my wife was driving from a stop light making a right turn at below 10 mph she heard a loud bang. Both of the bolts connecting the control arm had fallen out onto the ground causing the wheel to fail and push back into the wheel arch. The problem has been reported to the dealer but from research and conversations with them this is fairly common. Should that have happened on a freeway it could have been catastrophic.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Germantown, MD

    The contact owned a 2023 Tesla Model Y. The contact stated that while driving at 45 MPH, occupied with his son in the vehicle, another vehicle collided into the front center of the vehicle, causing the vehicle to merge into another lane. The air bags did not deploy.  The contact sustained injuries to his neck, shoulder, and lower back. The contact son sustained injuries to the neck. No medical attention was required. The vehicle was towed to Al's Towing Yard. The contact stated that a police report was filed. The contact mentioned that the seat belts did retract. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The vehicle was deemed a total loss. The manufacturer was notified of the failure, and they informed the contact to call his insurance company. The approximate failure mileage was 30,491.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 TESLA MODEL Y
    - Rockville, MD

    The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, an unknown seat belt message was displayed along with an audible chime while the front driver's side seat belt was securely buckled. The vehicle was taken to the dealer, who replaced the front driver's side seat belt buckle, but the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V376000 (Seat Belts); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 76,792.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 TESLA MODEL Y
    - LOVES PARK, IL

    Vehicle was performing normally until I stopped and put vehicle into reverse to back into a supercharger stall. Heard a clunk when starting to back up. Car started to resist moving and front started to lift in the air a few inches. Stopped and went forward to go around and try again. Vehicle would not turn to left when going forward. Got out and noticed front passenger wheel was not aligned with other front wheel. Then noticed tie rod was ripped out of socket.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Warner Robins, GA

    Knocking noise coming from front left tire when turning, accelerating, and reversing. Investigated noise and found a bolt hanging (unscrewed) from control arm/tie rod and another bolt loose and working it's way loose. If this bolt unscrew, I'm positive steering would be lost. See pictures.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - La habra , CA

    My wife was driving the car on March 7th 2025. Before she leaves the house, she had her front defroster on and the windshield was clear before she leaves the house. 5 minutes later, the front windshield became so foggy to the point she could not see anything in front of her and the front defroster was still on. And because of that so foggy windshield she moved out of her lane with no lane departure warning or anything and then she hit the railway pole without any emergency brakes going off or any warning signs letting her that she is about to hit something. The whole front of the car was gone and the car was totally lost but no airbags deployed at all and that was also concerning. Also there was no issues or any warning lamps or messages before the loss. The car was taken to a body shop and was inspected by the body shop and I believe a representative from my insurance company went to inspect the car at the body shop. So these are the parts I felt faulty or causing the safety concern: - front defroster - automatic emergency brakes - lane departure warning - forward collision warning

    Source: NHTSA WEB SITE