2023 TESLA MODEL Y Complaints

Took my car into tesla service center for alignment and they said that i need to change my front lateral link. I asked if it was damaged by anything i did and they said no. At 31k miles this is not normal. They won't cover it under warranty. It's a critical component and can cause a major accident resulting in injury or death.

Two weeks I had my model Y serviced for shaking of the car and steering wheel. They deemed the cause of the shaking due to unalignment of the wheels and they claimed to have fixed the issue. After receiving the car for the week after it began to make a sound of something hitting every time I made a U turn or any time I turned the wheel. While driving 3/8 with my family in the car I made a U turn in a parking lot and heard the same loud sound of hitting. When I went to check two large approximately 3 inch bolts were on the ground but no nuts in sight and my control arm broke the bottom plate and was completely unattached from the car. Thankfully the bolts came off while in a parking lot and not 20 minutes prior when I was driving on a windy road. Within 24hours Tesla contacted me saying my car was ready for pickup without any explanation of why the bolts came off, No full inspection completed for other issues and no alignment of the tires. Under the Tesla mechanic notes they only reinstalled the bolts and tightened the front wheels and not the back. Upon further research online I have found numerous other people complaining of the same issue of the bolts for the control arm falling off on Model Y and 3 Teslas due to forgetting to weld the bolt nuts to the sub frame.

3/5/2024. Upon startup, car does not have power steering. Error code UI_a020 on screen and steering wheel very difficult to move as car reverses. Put car back into park and arranged for alternate transportation. Manufacturer advises "monitoring and reporting back when/if alert re-occurs"

The two bolts securing the lower lateral link of the front passenger side loosened and dropped out in 14 months of the car ownership, causing the lateral link detached from the subframe of the car. The car makes loud noise when turning, poses danger of suspension failure and possibly loss of control on freeway driving. I have scheduled a service appointment with Tesla service center and see if they can fix it.

I am submitting a complaint regarding a serious safety issue with my 2023 Tesla Model Y. The vehicle experienced a sudden and complete power loss while in operation, creating a hazardous situation. Below are the details of the incident: •Component/System Failure: The vehicle’s electrical system failed, leading to a shutdown. The following alerts were displayed on the screen: •VCFRONT_a191: Electrical system power reduced – Vehicle shutting down •VCFRONT_a192: Electrical system unable to support all features – Switching off features to conserve energy •BMS_a151: Vehicle may not restart – Service is required •DI_a227: Please wait while high voltage system powers up •Safety Risk: The unexpected shutdown posed a serious safety risk. If this had occurred in high-speed traffic, it could have led to a crash, endangering my safety and that of others on the road. •Reproduction of Issue: The issue has not been reproduced yet, but it is an ongoing concern. I have not received a resolution from Tesla at this time. •Inspection by Authorities: The vehicle has not yet been inspected by Tesla, law enforcement, or insurance representatives. However, I am willing to make it available for investigation. •Warning Signs: There were no prior warning signs before the failure. The alerts appeared shortly before the vehicle lost power completely. This issue raises concerns about the reliability and safety of Tesla’s electrical system. I urge the NHTSA to investigate this matter to prevent potential accidents caused by similar failures in other vehicles.

This is my 4th safety report about the same issue: unexpected braking while on cruise control. Since my last report, Tesla offered another free month of auto pilot but I did not take it for fear of this braking issue. On Tuesday [XXX] I was returning to my home in Las Cruces NM from Colorado. I was on [XXX] toward Albuquerque, and there was very little traffic. I decided to see if I could get away with the cruise control. As I was pulling into Bernalillo, there were some oncoming cars in a left-turn lane at a signal, and my car braked automatically...enough to lurch me forward. I decided to stop at the "new" Tesla dealer in Bernalillo (I got my car in Santa Fe) and ask about the automatic breaking and whether they'd fixed it. The 2 service employees looked at each other and one said "No". I then asked about whether I needed to re-boot my key card since my screen went blank while I was in CO, during a snow storm, parked. I luckily had my phone and on the Tesla App, under Roadside Service, it gave me the option to re-boot the screen! I did so. The serviceman said he didn't think the blank screen had anything to do with my key card, but I could re-boot it if I want to. (A prior complaint also reported the failed key card in less than a year and Tesla's unwillingness to replace it). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tesla offers a "Smart Summon" as part of a PAID feature of Full Self Driving. I have used this feature many times without issue. In this incident, it failed to detect a support column next to a parking spot and while pulling out, it turned right and collided with the pole causing damage to the vehicle. Tesla refused to take responsibility for their feature failing.

My Tesla model Y rear passenger window on the right side exploded, and glasses were shattered on February 14, 2025. I was driving on [XXX] and near the exit of [XXX] at approximately 11:40AM.,I was driving at approximately 65 mph. I heard an explosion sound at the back. The noise was very loud and sudden, and I was startled and distressed by the sound, and my eardrum was in pain due by the loud sound and the rush of the wind to inside my vehicle. I took my car to a Tesla svc center at Santa Clara . Tesla service center made me paid for the repair for $339.06. I am very concerned about the safety issue, fortunately there was no passenger at the back, otherwise the passenger could be severely injured. The weather was cloudy and the traffic was light. I found an article on the Internet - There were another similar incident about the rear right window explosion. There were no vehicles adjacent to my car while I was driving. I would like to express my concern regarding the potential safety implication of this incident. I urge your organization, investigate whether this issue is isolated or a part of broad pattern that may affect other vehicles. This left me a dark shadow while my driving now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While in an automatic car wash with the vehicle in "car wash mode" the vehicle suddenly stopped free rolling and the vehicle behind the Tesla Model Y crashed into the Tesla. The Brown Bear car wash reported that these types of incidents are common at Brown Bear car washes and that they ocurr when the drivers of Tesla cars remove their seat belts while the car is in the car wash.

While driving heard a noise from front end. As I turned right the steering wheel turned left in opposite direction. I heard something fall and found a bolt that fell off the car control arm. I managed to get the car back to my garage and called Tesla service. They say it needs an alignment and are going to charge me for this repair. A bolt should not be falling off the vehicle.