2023 TESLA MODEL Y Complaints

Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.

At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving). I took the car to the local TESLA dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original OEM spec and condition. Below are the notes from the invoice for $256.10 that I had to pay to correct the problem. Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs. It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the GOODYEAR tire.

I found that two bolts that connect the front right suspension assembly to the body of the car were loose (actually one had completely come off). On 9/12 I heard a rather loud clanging sound when I accelerated. When I arrived home I looked under the car, saw those loose bolts, and took the two pictures that I attached, which were taken from in front of the behind the front right wheel. We bought this car new from Tesla, and received it in late August 2023. We would expect that those bolts were not properly tightened when the car was assembled at the factory, since servicing done afterwards should not have affected them. This is the list of servicing that was done after we received the car, and before 9/12: - Tesla service fixed some rattling sounds that we heard inside the car by adjusting the interior trim, and by fixing something in the brake pedal that was making some rattling sound sometime (replaced the brake pin, insulate the braked pedal and lubricated the brake pin) - A body shop replaced the side mirror on the left side (i.e. opposite side of the bolts that had come off), which had been hit by another car - A tire shop fixed a hole in a tire and rotated the tires

The hood latch failed and caused the fronk to open and smash the windshield. This happened while the car was on a trailer being transported. The front hood had opened multiple times while in garage over the last few months and unfortunately it decided to open while on the trailer. The hood flew open and smashed the windshield and caused $6k worth of damages and tesla will not pay for the fix even though there is an active recall for hood latch on my tesla Extremely scary and dangerous that this can happen on a brand new 2023 car

Date of incident 9/9/24 11:15 AM 2023 Tesla Model Y traveling north bound I-15 using Tesla Autopilot intending soon to exit Pioneer Crossing / American Fork UT in the far right lane — vehicle made sudden move to right glancing off wall causing scraping damage to right front quarter panel, and hub cap. Although I stepped on the brake in attempt to take control of the vehicle I immediately experienced uncontrolled acceleration and difficulting in steering. I chose not to exit and fought to keep the vehicle in varying freeway lanes attempting to brake to which the vehicle continued to attempt to accelerate against the braking, I also simultaneously and frantically continued to push the right stalk upwards in attempt to disengage Autopilot assuming that was causing the unintended acceleration. I was fighting to keep the car in a lane with faulty steering at time awakwardly steering to avoid slower moving vehicles. I eventually ended up coming to a complete stop in the middle lane of I-15 north bound 9/10ths (nine tenths) of mile north of my intended exit (mile post #278 Pioneer Crossing). Because of faulty controls I was afraid to try to move the vehicle to the side — I immediately put on emergency flashing lights and called 911 on my cell phone. While nervously waiting for emergency services approaching vehicles slowed and made their way around me — per instruction I stayed in my vehicle with seatbelt on. One large pickup truck struck my vehicle driverside rear as he passed by and failed to stop. Utah Highway Patrol and Fire Department Ambulance arrived within approximatley ten minutes. Two highway patrol officers stopped traffic and assisted in me slowing driving my vehicle to the center emergency lane. One office stayed with me until tow. He commented the right rear wheel appeared not aligned correctly suggested the rear axle was possibly broken. I was not injured beyond being extremely frightened. No passengers.

The control arm of my 2023 Model Y front wheel just came completely off without any incident. On August 31st at 9 pm, I was driving home from a park when I just pulled the car into my driveway, I heard a strange squeaky noise from the front wheel area, followed by a huge "BAM ''. I started to turn my steering wheel, and by then, the vehicle felt "stuck'' as if something was preventing the car from moving. I came out of the vehicle and noticed the control arm had just fallen off and was dragging on the ground, I also saw two bolts on the ground so I scheduled a Tesla roadside assistance. The Tesla service told me to call a lift-wheel tow truck to tow my vehicle to a collision for repairs. The control arm defect is a known issue for Tesla.

First time when it happened, i was able to control and It went to back to normal. I did not pay attention after. Second time I took right turn and the car drove in left lane but this time I felt steering was rigid and was unable to control the Steering and hit a tree. Driver seat air bag was deployed and all doors were locked. Gel from air bag burned my right hand wrist.

Incident Report: Spontaneous Shattering of Driver-Side Glass Window Incident Summary: The driver-side window of my vehicle spontaneously shattered twice while parked, producing a loud burst sound on both occasions. The first incident occurred in May 2024, and the second took place on September 5, 2024. Details of Incidents: - First Incident: May 2024 - The window shattered spontaneously with no prior warning or messages. - Tesla replaced the window after the first incident. - Second Incident: September 5, 2024 - The window shattered again with similar characteristics. - This poses a significant safety risk as shattered glass can potentially cause injury, such as entering the eye. Current Status: - The problem has not been independently confirmed by third-party experts or the dealership. - The vehicle has not been inspected by insurance, police, or the manufacturer following the second incident. - Tesla addressed the issue after the first occurrence without knowledge of it reoccurring. Concerns: - There is a persistent safety risk due to the potential for injury from shattered glass. - Lack of investigation or confirmation from independent sources or the manufacturer about the underlying cause. I am asking Tesla for a thorough inspection and Iinstallation.

2023 Tesla Model Y has frequent phantom braking issues when using cruise control. Let me clarify I am not using any sort of auto-pilot or self driving options. I am simply using cruise control. The incidents that cause many braking issues are unjustified to the point I have no idea what the Tesla may have recognized to make it slam on brakes. Very dangerous

Driving using adaptive cruise control on [XXX] in Nebraska. Sunny, dry day, no cars or trucks around us. Speed approx 80. Vehicle unexpectedly brakes very hard. Was able to recover by accelerating but very dangerous if there had been a vehicle following behind us. Car has done this many times since purchased. Will avoid using cruise control. It is not safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)