2023 TESLA MODEL Y Complaints

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

We went to Apple pick farm, Homestead Farm, Maryland on August 25th. While we are returning back around 6pm (Fully sunny, no rain and vision clear). After 1 mile from Hoestead Farm, Tesla autopilot hit the side road block and it dragged with scratch and dent on right side of the back door. (That driver can not even control.) Short curve make it scratch. I tried to reach tesla customer care but its did not work. No one pick to answer.

I was driving highway speed several miles from home on the highway. Suddenly and spontaneously the hood came up on the car and smashed through the windshield. There were no other cars in that lane, which allowed me to pull over on the right shoulder. However, if there was any other cars and I hadn’t been in the right lane, it would’ve caused a major accident as there was no way for the driver to see and the car is not aerodynamic enough to move at high speeds at that point. After the car was pulled over, and I was able to get out without glass getting everywhere. It was no noticed that the car still thought the front hood was engaged and was allowing me to hit the open button as it was closed. The car also never recorded the event, even though the windshield was smashed with the dash cam that is built into the car that is meant to auto detect incidents. The car never even gave a warning that the hood had any issues. I checked out the front hood and noticed the latch that is supposed to be attached to the hood was still attached to the lock, but not attached to the hood. There was no thread in the holes on the hood meaning that the bolts must’ve had to unscrew as opposed to snap. I only saw one bolt left in the car and even that bolt came out later. Once the car was towed to the Tesla dealership, the Tesla dealership would not help us and did not say that they could fix it. We took a video of hitting the unlock button for the hood, and which the lock can be seen being given up by the locking mechanism and thrown onto the floor. Only at this point did the car even have any safety warning that the hood might be open. The car forces you to acknowledge that the hood is even open at all in order to drive. I tried it on another Tesla and only latched it down partially and even then it still says it’s open. I do believe that my car had a faulty part and a faulty system for safety as no notification was ever offered to me.

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

I was driving home and turned the wheel to the left to back up into my driveway when I heard a loud grinding noise. The car came to a complete stop and wouldn’t move forward or reverse. I got out of the car walked around and saw two large bolts laying on the floor. Bent down to look under the car and saw the lower control arm on the right front laying on the ground. Apparently, the two bolts had come loose somehow and the control arm dropped. Thankfully, it occurred in front of my house and not on the highway, which I happened to be on five minutes prior.

the rattling sound is getting louder after 13000 miles on my model Tesla Y and Tesla denied the warranty. It happens to my model 3 as well with VIN# [XXX] and that time they fixed it under warranty. I was told by the Tesla employee who inspect my model 3 and she confirmed it's a very common problem happen in Tesla. I owned cars in my life and first time I experience the rattling sound like that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car suddenly slam on the breaks for no reason especially during night time. Happens every day on certain roads

i was dropping my daughter to school making a right turn on a light i heard a pop made an appointment with tesla for them to check what was it.. was still able to drive the car for 2 hours for some errands then around 10:30 i heard a thud looked at my rearview mirror saw bolts falling off my car was able to pull over in safe place then check my car saw the right wheel was off then check under saw the control arm or stabilizer im not sure fell off i wasnt driving fast it just failed…

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"