2023 TESLA MODEL Y Complaints

Adaptive cruise control frequently rapidly decelerates (phantom braking). This can occur on empty roads in excellent weather conditions, but happens every time I have used the cruise control. The rapidity of the deceleration creates a significant risk of being rear ended. I have stopped using cruise control as it is too dangerous. This has been a noted problem on multiple Tesla models for multiple years. So far Tesla or NHTSA has not addressed the problem.

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Over last several weeks, I noticed a pungent smell in the cabin on my 2023 Tesla Model Y. The smell is intermittent but has me concerned. I left voice messages at the local Tesla service center but they have not reached back out to me. The Tesla app complaint directed me to the Tesla service center. I would like to get a response back from the manufacturer as they have long wait times on the phone and are not replying back to the messages

We were driving on a 2 lane highway, when we came to an intersection with a center turn lane the car panicked and swerved left and then braked and disengaged the autosteer/cruise control. This was not with autopilot, just autosteer.

We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the "person" on the screen of my car. However there was no person or hazard in the way.

A suspension bolt fell off while making a U-turn. It was linked to the lower arm. Hear a loud pop while backing out and made a left input on the steering wheel to complete the turn but the steering wheel will not turn. Check the right front wheel and it was toed inward. Called AAA and they where able to re-install the bolt. AAA also has also mention that another bolt was loose and about to fall off. He did not specific which bolt was also loose. Car was driving to a Tesla service center and they inspected the front and rear suspension. When asked why this had happen, the service advicer wasn't clear but stated bolt was loose from factory or at another service center. The car did not have previous work don't on suspension. FYI, we where traveling on freeway speed for about 2 hrs before the bolt fell off.

I bought aftermarket wheel covers for my Model Y from Tesmanian in August 2023. One flew off while driving in July 2024, and it was an extremely scary situation. I did not hit any pothole or strong bump or anything. It just popped right off. When I inspected my other wheel covers, they were in really bad shape. Many of the clips had failed (see pictures of two different wheel covers), and the wheel covers were likely imminently to fly off. I immediately contacted Tesmanian about this unsafe product. Tesmanian has completely ignored my safety concern and failed to protect the consumer - I have not heard from them following the last date I contact them, which was 4 August 2024 (see attached email chain). If one of these flies off a wheel at high speed, it has a legitimate potential to result in an accident. Tesmanian needs to immediately pull this product off the market, alert everyone who purchased this item as to the unsafe nature of the product, as well as provide a full refund to for all orders placed. Tesmanian's handling of this unsafe product is unacceptable.

My Tesla car (Y model) had a glitch (malfunction) that caused it to suddenly brake twice when there was no objects in the road. I had my accident on [XXX] on [XXX] when the car enabled emergency brake for no reason when I was driving in my lane with no objects in its way. I was able to gain control of the tesla back and thankfully nobody hit me as a result. The second glitch happened couple minutes later when the phantom braking spinning my car around causing it to hit the concrete barrier and causing a damage to the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The automatic windshield wipers will not turn on during rain and mist. Also the wipers will not turn on when there is water and visibility is very poor. For unknow reason the car jammed the brake almost bringing the car to a stop on the freeway on cruise control and nearly caused a pile up.

The contact owns a 2023 Tesla Model Y. The contact stated while his daughter was attempting to make a left turn at approximately 5 MPH, another vehicle crashed into the rear passenger-side end of the vehicle. There was cosmetic damage and the vehicle came to a stop in the middle of the road. The air bags failed to deploy. As a result, the driver impacted her head on the steering wheel causing head injuries that required medical attention. The vehicle was towed to a dealer and was not given a diagnosis. The vehicle was repaired however, the failure still occurred; the contact was informed the headliner was damaged due to the repairs done along with several other failures. The manufacturer was notified of this failure and referred the contact to the dealer. The failure mileage was 7,000.