2023 TESLA MODEL Y Complaints

Windshield wipers put in manual maximum sensitivity mode. During the trip they stopped working multiple times. They just froze. When a manual one time wipe button was pressed wipers menu showed “II” manual sensitivity and started working. Selected back manual III sensitivity. Wipers worked for a while and stopped again. SW version: 2024.14.6. Autopilot was not engaged.

While driving with the adaptive cruise control on, the vehicle suddenly braked. There was a large truck approaching from the other direction, but it was in its lane. There was no present danger. The hard breaking could have caused the following car to rear end us. It happened more than once, but this was the most dramatic braking.

During two hour trip I experienced at least five incidents of so called Fantom Braking, when car engaged in Autopilot or adaptive cruise control brakes suddenly for no apparent reason. At least two time during this trip, the braking was really hard. This is very dangerous conditions and could result in serious accident if someone closely follow the vehicle. I had to keep my foot on the gas pedal during this trip to act if necessary. I have experienced these conditions before and reported it to Tesla. They basically ignored this complaint.

FSD Stops in front of oncoming traffic. The car stops at a two-way stop sign. It pulls out into the intersection and detects traffic heading my way. It stops right in the middle of the oncoming traffic and just sits there. The oncoming traffic was moving about 50MPH. I had to hit the accelerator to get out of the way. FSD SEEMS TO WORK WELL 99% OF THE TIME. THE OTHER 1% MAY GET YOU KILLED. FULL SELF-DRIVING MODE. Tesla sent me a 30-day trial.

My car collided with another car and a fine white powder was released but no airbag was deployed along with a slight burning odor

What component or system failed or malfunctioned, and is it available for inspection upon request? >>> The passenger detection hardware underneath the front passenger seat had faulty wiring. The repaired hardware completed by Tesla this week is available for inspection upon request. I did take amateur photos of my seat hardware before-and-after repair. How was your safety or the safety of others put at risk? >>> MY PASSENGER'S AIRBAG COULD RANDOMLY FAIL IN THE MIDDLE OF A DRIVE. Anywhere from 10 seconds to 10 minutes while driving with a damp passenger in the front passenger seat (e.g., a 100 lb. person after swim practice), a red airbag indicator will assert with error code rcm2_a636 ("Front passenger safety restraint system fault"). The indicator would stay asserted for days, then start toggling on-and-off randomly. According to Tesla Model Y documentation, "If the airbag system detects a fault in any of the previously mentioned components, the airbag warning indicator stays on. In this case contact Tesla service immediately. Do not drive the vehicle until the airbag system is inspected by Tesla." (reference: [XXX] ) Has the problem been reproduced or confirmed by a dealer or independent service center? >>> YES! I was able to reproduce the problem WITHIN MINUTES with the loaner Model 3 given to me by Tesla (sorry, I did not get that vehicle's VIN but I wager Tesla Ridgepoint Austin TX has it). SURELY THERE ARE TENS OF THOUSANDS OF VEHICLES WITH THIS PROBLEM! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? >>> Yes, but only after three attempts by Tesla. Each attempt was incremental (first: cable shielding, second: upholstery, third: replace the entire seat). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? >>> No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked with the car seat installed, the technician pulled on the seat belt and the rear passenger’s side seat belt buckle fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.

I’ve received repeated errors of front right safety restraint system needs service with an indication of the airbags being disabled. Tesla has attempted to fix this on two occasions by replacing various wiring and seat belt parts, but the problem returns each time.

The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. An unknown Tesla Service Center was notified and stated that the Firmware was being updated; however, the failure persisted. The contact stated that the Firmware was not updated in the vehicle. The manufacturer was not made aware of the issue. The approximate failure mileage was 2,000.

I bought a 2023 Tesla Long-range Y in June 2023 at Tesla Santa Fe, New Mexico. I have had trouble with the brakes applying on their own during cruise control. It was very scary the first time it happened, but luckily there was very little traffic on the 2-lane highway I was traveling on. The Tesla dealer in Santa Fe told me they don't have a software fix yet and he simply avoids cruise control. After a few months I cautiously tried cruise control again and got away with it...but the third time, months later, it happened again. When the free month trial of Auto Pilot was installed, I did not intend to use it. Toward the end of the trial, I used it on [XXX] coming home to Las Cruces and realized it might actually auto-brake on the freeway, which could be a disaster. After that trip a Tesla friend shared his near-accident-causing experience with the cruise control braking. Another issue is that the key card didn't unlock the car, then wouldn't start the car. I called Tesla and was told I could reset the key card using the Tesla App, but it did not work. The next day I called Tesla support; he ran the diagnostics and said "oh yes, your car needs to be re-booted". He did so, and the key card worked to lock the car, but not to unlock or start it. I asked him to send me a new key card. "We sell a set of 2 for $45" (this is what came with the car). I told him I paid $53,000 for the car less than a year ago, it did not come with a charge cable, and now the key card didn't work? He looked to see if the key card was covered under warranty and found it was not. I have been unable to reach a person to speak with at either the NM dealer where I bought it or the El Paso dealer where I test-drove and attended the seminar, and have waited on the phone for exorbitant amounts of time while the bot tells me I can manage most problems on the Tesla app. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)