2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 TESLA MODEL Y- Concord, CA
The "auto" setting of the windshield wipers does not work 90% of the time. It cannot sense rain properly. My grandmother's 2002 Lexus had better rain-sensing wipers than my 2023 Tesla. This is extremely hazardous in the sense that at medium speeds, when water from rain does NOT quickly evacuate the windshield, it causes a massive block to the view of all patrons in the car. Do you think it is important for the driver to see the road in front of them? It is also very dangerous because when this does not work, the quickest way to change the setting is to tap the end of the left stalk with your left hand, and then QUICKLY use your right hand to select the desired wiper speed on the car's screen. This is a dangerous task to have to do quickly when you cannot see what is in front of you.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Concord, CA
Ever since the first few miles on the car, the forward collision warning (FCW) system triggers all the time for no reason. I cannot drive the car without it triggering, and I use the car almost daily. It constantly thinks I am going to run into the car in front of me when coming to a stop at a light, for example, however I am never anywhere near running into the car in front of me. It also triggers when making a turn if there is a car parked on the curb. It thinks I am tracking straight, however my wheel is turned and I am simple following the curve of the road. These constant alerts cause me and my guests panic, and occasionally cause me to jerk the wheel in an unsafe manner for, again, no reason. Its embarrassing. This feature does not work as intended whatsoever.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Kendall Park, NJ
The contact owns a 2023 Tesla Model Y. The contact stated while driving 5 MPH and coming to a stop, the vehicle went into park unintendedly. The "Vehicle Automatically Parked to Prevent Roll Away" and "Automatic Emergency Braking Is Unavailable" messages were displayed. The contact was able to quickly veer to the right lane, where the vehicle stalled and remained for half an hour, nearly causing a crash. Additionally, Police officers arrived at the scene and shielded the vehicle from a potential crash. The manufacturer was contacted but was unable to correct the failure remotely. The vehicle was towed to the Tesla Service Center, where it was diagnosed that the driver’s side body controller module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving with his daughter in a car seat in the rear seat and coming to a complete stop two days later, the vehicle stalled. The message "Automatic Emergency Braking Unavailable" was displayed. The vehicle was towed to another Tesla Service Center (3371 Brunswick Pike #100, Lawrence Township, NJ 08648), where the vehicle was being diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,506.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 TESLA MODEL Y- San Antonio, TX
2 close to collision out of 7 use of FSD free trail period. The vehicle signal for turn and went straight to hit curb. The vehicle during left turns at signals while on left most land jumps to right most left turn lanes while other vehicles are in it turning. Here is link i posted on x , https://x.com/PAVANGINJUPALLI/status/1776618585105842340
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Granite Bay, CA
Tesla has a joke feature where a song starts playing that is a parody of Saturday Night Live skit "I need more cowbell". What causes this to be played is pushing down on the right steering wheel stalk 4 times sequentially. Nothing will silence this, however. Not even turning the volume of the car off. It causes a constant, loud, and visual distraction. And it prompts distraction for drivers to try and silence it. I have nearly been in multiple accidents trying to silence it. there should be NO car audio that is played that cannot be silenced by turning the volume off. This is common sense. Any other reasoning is inviting distraction. Not withstanding that Tesla has made doing simple tasks like turning the volume down or air conditioning up MORE attention requiring than cars of the last 50 years. This is a clear and demonstrable safety hazard with, as I would imagine, criminal liability for Tesla. Please recall all Tesla cars until they eliminate this clear and present distraction.
Source: NHTSA WEB SITE -
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2023 TESLA MODEL Y- Troy, MI
I am reaching out on behalf of my wife who met with accident on 3/24/2024.She was driving Tesla Y model and this accident occurred due to System failure of Vehicle , brakes and Steering wheel get locked and she was not able to do anything and car hit the couple of trees on other side of parking lot . She was not using Autopilot feature and it vehicle didn't stop after applying the brake instead of stopping , its get accelerated and steering was also locked.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Naperville, IL
Auto steer in city which is the free software unnecessarily distracts with warnings, so much that I was almost in an accident 3 times. This doesn’t happen with full self service driving in the exact same scenario because it’s a paid service, essentially forcing owners to subscribe and pay for full self service driving. Furthermore, if you don’t react to unnecessary and distractive warnings you get a warning that auto steer (which is paid for as part of the car purchase) will be disabled.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- HUNTINGTON BEACH, CA
Sudden unintended acceleration on my new Tesla Y- occurred while backing slowly out of the garage. Suddenly, there was a lurch forward that hit the side of the garage. Repair to Tesla @ $8,000 and repair to garage @ $300. Tesla told me that their ivestigation did not disclose any mechanical issues but the manager refused to send me that evaluation. Fortunately, no injuries
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Monument, CO
During a 2,300 miles recent trip in Texas, the vast majority of the speed limit signs were not seen by my 2023 Tesla Model Y autosteer/autopilot (not FSD). This created issues with the autopilot/autosteer as it was not usable in several instances and can create safety issues like distractions, etc... I had the latest software revision. The key point is that this is not happening at all in Colorado where I live. Tesla support responded that I needed my cameras recalibrated which is a totally illogical response as it is not happening in CO.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- American Fork, UT
When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road. This last time (April 12, 2024) however, pressing the accelerator peddle made no difference until Auto Pilot was disengaged. Fortunately we were in the right most lane and was able to pull off to the side of the road to prevent a rear end collision from a van that was behind us. There were no warnings or messages that were displayed to indicate what had cased the braking. I talked to my local Tesla service department approximately a year ago about this issue and said that Tesla is aware of the "Phantom Braking" problem, but were unsure if or when a fix would be in the works. We did capture the dash cam video of the last Phantom Braking incident, that shows a clear road, with no objects or shadows that may have triggered the event. The dash cam video is 38Mb in size, too large to upload.
Source: NHTSA WEB SITE