2023 TESLA MODEL Y Complaints

View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 TESLA MODEL Y
    - Orlando, FL

    Car warned that Drivability - Acceleration and top speed reduced/Performance may be restored on next drive but gave no opportunity for me to pull over safely. Felt like someone pulled the e-brake during regular driving speeds and prevented me from safely slowing down, steering or maneuvering the vehicle into a safe spot. This occurred during a rainy night with my wife and 3 daughters in the vehicle who were terrified and still afraid to drive in the vehicle. Tesla replaced the front drive inverter and about a month later the same issue happened again on a busy road around 1pm in the middle of traffic and this time the rear drive inverter had to be replaced. Myself nor my family have felt safe in the vehicle but feel stuck with it.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - St. Louis, MO

    We had our 5 year old son buckled in his forward facing car seat in the back passenger seat. When I started to drive my car, the front passenger seat started to move back, reclined on its own and fully crushed my sons legs in the back seat (fully reclined back). My son started to scream in pain. After securing the seat forward, we noticed our umbrella fell from the front seat and landed where you control the seat alignment in front. We were shocked to see that a 1 lbs umbrella can be heavy enough to control the seat alignment. If I hadn't quickly reacted to the seat moving back, it would have caused a serious fatal injury to my son. I strongly urge the manufacturer to consider fail proof ways to prevent this from happening.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Portsmouth, RI

    My tesla is supposed to have "automatic" wipers that go on by themselves to keep the windshield clear so one can drive in rain. Manual wiper speed control is difficult because the driver has to look at center screen and use menus to select a speed. There is no intermittent wipers control; the lowest speed setting is too fast for light range. Only one pass operation is possible without using the center console while driving which is dangerous. The automatic wipers are very erratic, sometimes running faster than needed or coming on when it's not raining to other times hardly coming on at all making it very difficult to see and making driving very accident prone. The poor operation can, of course, adversely affect the proper operation of the automatic driving capability too since that depends on vision by cameras through windshield. Other owners I know voice the same concerns. This issue is a big problem anytime it rains and even worse back last winter when it snowed. I've only had my car 3 months. I have talked to a few other owners who indicate this problem didn't exist as much 6 months or a year ago indicating it could be a problem caused by a recent car software update or a change in the equipment used for wiper control in my Tesla Y. I'm not sure if the problem applies to other models (ie S, X, 3).

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Denver, CO

    I was driving our Tesla Model Y and, when attempting to use the windshield wiper, full self driving was enabled. The feature was never enabled my by husband or I through the touch screen on the car. We purposefully did not want to be helping to test this feature as we have a 2 year old and 2 month old that are often in the car with us (both of whom were in the car when this happened). This happened twice on my drive on the afternoon of [XXX]. I did not have a destination plugged into the map on the tesla and was navigating via google maps on my phone (which does seem to be required for this feature to be enabled according to Tesla's help video on youtube: [XXX] ). Both times, a pop up appeared on the tesla screen asking me to give feedback on the auto driving feature while I was driving. Both times, I was able to disable the feature after about 5 seconds by pressing the brake pedal. Upon returning home, my husband was able to go into the car's settings and return the car to "traffic-aware cruise control." He was able to confirm that "Full Self Driving (supervised)" had been selected despite neither of us enabling it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Bellevue, WA

    Car was being driven into a car wash. Driver went to put car into neutral and car lurched forward and crashed into car in front of it without gas pedal being engaged. Vehicle has not been inspected by manufacturer or others. No warning lamps or other messages. May have been related to recently installed full self driving software that was automatically installed but was not requested by vehicle owner. Vehicle owner did not intend to engage any sort of self driving or automatic acceleration systems.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Oxnard, CA

    Tesla recently rolled out an update that gives everyone in the US a trial of FSD. After this update I've had numerous situations where the car would panic and act like I was about to collide with a parked vehicle both while driving down a residential street in daytime and when coming around corners. This never happened in previous version. Also the auto windshield wipers no longer work when its raining but will turn on when its dry and cause dirt to smear on the window, mainly when the sun is facing the driver which makes it very dangerous. The last issue is pretty big, the car has been exhibiting severe phantom braking when on the highway using adaptive cruise control (FSD I guess now?)

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Houston, TX

    My model Y lower control arm bolt has become loose and disconnected. I noticed a rubbing sound on the front axle in a parking lot and fortunately discovered the source of the issue (disconnected suspension bolt) at home. I believe my vehicle should’ve been included in the recall below as the timeline lines up. My car was produced in the Austin factory and picked up in late November 2022. Can see in the attached photo the loose bolt and the suspension fork hitting the axel. [XXX] [XXX] As of today the car is sitting in the Tesla service center and they are arguing that repair is not covered because of the handwritten pen marks indicate third-party suspension work, but no suspension work has been done. The article citing the manual torque explains the factory markings. This bolt issue has resulted in fatalities at high speed. I’m lucky to have found it at home vs the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Cupertino, CA

    Vehicle: Tesla Model Y Blue Purchased in Oct’ 23 Tesla setting: Regenerative braking (single pedal driving) Issue: Brake Pedal/Acceleration Pedal Malfunction I was pulling my car out from the parking lot to pick up my mom, from the hospital entrance. I just turned right and had to take an immediate left to leave out of the parking lot. The Tesla was driving at approximately 5 miles an hour at that point. I lifted my foot from the gas pedal for the car to stop with its regenerative braking. However, instead of coming to a stop, the Tesla started rapidly accelerating, with my foot not even on the pedal. When I slammed the brakes, the car was unresponsive and continued accelerating. I started honking madly to warn people that I had no control over the car I was driving. The vehicle continued accelerating over 100-150 meters in 4-5 seconds and banged a parked car (Lexus SUV) at the end of the parking lot. It continued accelerating while pushing Lexus over the curb, destroying road sign poles and landscaping shrubs; crossing the street, and the middle curb. At the end of the street was a tree and a ditch. Lexus couldn’t move any further and Tesla stopped. All airbags deployed. One of the emergency response detection systems called 911 immediately. The first thing the police asked me was if I pressed the emergency brake. I said the car doesn’t have one. I can’t even turn off the vehicle while it is moving. The parking button takes care of it. I used to love my Tesla but I can’t trust it anymore. What I want from them at this time is: Investigate all the incidents thoroughly instead of blaming these as a user error. a) Think about adding the redundancy system. Something mechanical where the driver reacts within a couple of seconds. Software bugs are hard and sometimes it is impossible to find the root cause. Logs may not contain everything that you need to debug the problem. Consider it as a P0 issue. b) Compensate for the damage and property loss.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Portland, OR

    I got a recall notice for NHTSA Recall No: 23V-035. I checked for the software update, but didn't see anything from Tesla prompting for the update.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Atascadero, CA

    You have no doubt heard the news that Tesla has deployed Full Self Driving to all its vehicles as a "free trial." My Tesla received this update in the past few days. Last night I was driving on an expressway and engaged what has up until now been traffic-aware cruise control by pressing down one time on the right stalk. I expected regular cruise control but the car started steering for me. Tesla has changed the default behavior of the cruise control activation (one single downward press on the stalk) to instead activate Autopilot. My attempt to regain control caused me to jerk the wheel side to side in a way that could have led to an accident had I been in heavier traffic. This was unexpected behavior from the vehicle and I find it unacceptable that Tesla has changed a default function in this manner. I had to hunt around on the screen to find the setting to change the behavior back to regular Traffic Aware Cruise Control from one downward press. Furthermore, on the same 20 mile trip I had three phantom braking incidents while the car was on Traffic Aware Cruise Control mode. This is more than typical and these events can be dangerous if they happen in traffic. Tesla should not be allowed to deploy changes, especially without notice, that modify basic functionality of a car in motion from what the driver has become accustomed to.

    Source: NHTSA WEB SITE