2023 TESLA MODEL Y Complaints

I was driving my vehicle and the vehicle suddenly started giving warnings. The gas pedal lost all power immediately and the car started to slow down. I then stepped on the brake pedal to bring the car to a complete stop and turned on the hazard light. However, after around 5 minutes, the car completely shut down and the hazard light also stopped functioning.

When on Autopilot, the car engages in "ghost braking" for no valid reason. This has happened a couple of time. The last incidence happened today, 02/16/2024, at about 10:38 a.m. while on a freeway. I was lucky that there was no cars immediately following me, otherwise a chain accident with pile up would had happened. This was a very risky and scary incident.

The tail lights get condensation inside which causes the brake lamp not to be as bright, and when in freezing tempures it acutuly freezes making it worest. Tesla replaced it once and the same day the new tail lamp had condensation I reached out to Tesla and now they are stating "Tesla's tail lights are not actually sealed. There is a small pin hole in the center of the light to allow the transfer of moisture. Small amounts of condensation are very normal especially after heavy rains. After a few hours in the sunlight the moisture will dissipate." Tesla has refused to replace it and I find this a safty consern and do not know where to get help.

What component or system failed or malfunctioned, and is it available for inspection upon request? Slowed down entering a driveway when car sped up on its own , Forward Collision Warning/Emergency Automatic Breaking did not warn or do any breaking. NO SOUND or WARNING on the computer screen. I brake but the car still hit the post. I do not know what speed it accelerated to. I am not sure if Autopilot kicked in but the car accelerated when I have already released the accelerator. How was your safety or the safety of others put at risk? YES - injuries sustained. Has the problem been reproduced or confirmed by a dealer or independent service center? When calling Tesla on Dec 23, 2023 - was told by the rep that ticket has to be filed but I was disconnected and I was not able to get through the lines. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes - Car was totalled. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I never saw any warning lamps come on as I always driven with distance. The camera was worked was worked on due to the wiper going on even when not raining on October 24 but the fix did not work. Once at the Emergency room, trying to call tesla or texting the no that responds when buying the car no longer accepting my text. The promise that when we get car accident, Tesla will call - no phone calls. All I received was text alert car suffered failure and was deactivated. I was in pain and not able to follow up and try to do report and look at pictures.. Today I just received a letter dated 2/8/2024 about Recall no 23V-838 in the mail. BUT the car is gone... The software version it had is 2023.27.7. The tech guy came here to the house on Oct 25, 2023 and checked everything.

The Tesla Y 2023 was in the garage. My wife backed the car carefully out of the home garage that she has done many many times without any problem. It is not clear what exactly happened, but over the time of a few seconds, the car jerked or lurched forward. There was moderate damage to the siding of the garage as well as the side passenger panel. My wife quickly pressed the brake pedal to stop the vehicle but the damage to the garage and car was already done.

Driving 30 mph on a two lane road at night, the car suddenly sounded a warning sound and slammed on the brakes, hard enough to make the tires skid. There was nothing in front of us on the road nor on the sides of the road. Road was clear and dry. No cars ahead of us or (fortunately) behind us.

Phantom braking when cruise control is on and when I have the right away and cross traffic is stopped at a stop sign. Also with no cars present in front or any side, the car will suddenly brake with cruise control on and I have no reason why? Shadows, sun?. Sometimes it brakes easily. Sometimes it brakes very hard like to avoid a crash, but there are no cars around. We hope no car is behind when this happens as the car behind us make run into our car. We live in country. On our drive to our town south of us when we are heading north the car does not brake at the county highway intersection, we have the right away. Heading North the car brakes every time at this intersection. I either have to immediately over ride this action by stepping on the accelerator or turn of cruise control. We also have had this happen on a curve when we meet on coming traffic. Occasionally the car will begin braking when meeting the car during and left bend in the road. Not always, but way too many times.

I was driving my normal route utilizing the autosteer functionality of the Tesla that I purchased and it suddenly jerked and crashed into a parked vehicle, which resulted in a total loss of my vehicle by the insurance company. Thank god nobody was injured during the accident but it was scary, dangerous and a major inconvenience. Once the accident happened (on 12/6/2023), I submitted this claim over the phone on December 7th 2023 with Tesla and Geico, my insurance company. I spoke with the Tesla representative for over an hour giving details of the accident and have yet to hear back. My insurance premium has gone up significantly and I need Tesla to agree that it was not the driver but the software's mistake that caused the accident.

After making a right turn, the car accelerated automatically and drove onto the sidewalk. The driver was hitting the brakes and attempting to redirect the vehicle with the steering wheel but both components of the vehicle were locked, causing the vehicle to lose control and crash into several things on the sidewalk (flower pot, parked cars, building pillars). The Tesla is completely dead so we are unable to retrieve any data within the vehicle. The safety of civilians on the street as well has the driver and passenger of the vehicle were at risk due to the lack of control of the vehicle. Two weeks after the accident, Tesla sent out a recall notice in regards to autosteer which can increase risk of collision, but prior to this no notice/warning was in place. The police were involved and at the scene at the time of the event and a police report has been made. No messages were seen on the screen or on the Tesla app in regards to any car mode (autopilot, cruise control, etc.) the vehicle could've been on, nor any warnings about risk of collision due to the recall.

As I was trying to make a turn on a street which I have used for months, the vehicle started accelerating on its own. So much so that it laterally flew over a median curb and hit another vehicle. I could not steer the vehicle nor stop it despite the fact that I hit the breaks several times. It truly was a very scary experience, and I am not sure what caused it. I have read of similar issues in the past, but I never thought that this truly happens. As a result of the acceleration, I got into an accident that damaged four vehicles. I am a very good and confident driver with clean driving record, and I have no explanation as to what happened, other than that the vehicle took control on its own. There were no warning lamps before, the vehicle has not been inspected yet, but I assume it will be after I have reported this very issue to the insurance company. While I am fine, my safety and the safety of those who were involved in the accident could have been extremely in danger.