2023 TESLA MODEL Y Complaints

View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 TESLA MODEL Y
    - Apex, NC

    I hit a rock at approximately 35 mph that got projected under my car and caused a bad leak in the battery coolant system. Received a low coolant warning about one minute after the incident. The alert indicated that the car was safe to drive but to schedule service asap. Tesla instructed me to drive to the local SC that is 15 min away when though enough coolant had leaked to render the user display black. I had no turn signals, no speedometer, nothing except the ability to move the car. Tesla alerted me the next day that the damaged occurred at a poorly protected point where the coolant lines connect to the HV battery and that the battery with less than 20K miles needs to be replaced. As a result, they discharged the energy from the battery to avoid a “thermal event”. In doing some research, I discovered a number of documented cases of similar failure due to the fact that a plastic part is used to protect this critical area and is known to break and not offer ample protection to the coolant lines and front drive system. I’m very concerned that had this occurred on the highway and I continued to drive that a “thermal event” would occur and put me in grave danger of a vehicle fire. This area is too critical for proper vehicle operation and safety around high voltage components to use plastic parts to protect them. I also discovered that earlier model Model 3s used a heavy cloth for this role before changing to the plastic version.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Azusa, CA

    Defective factory paint. Dirt under the clear coat on hood - inspected by a reputable auto detailer/body shop.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Oklahoma City, OK

    The NHTSA changes that forced the Tesla update as part of campaign #23V-838 do NOT make the vehicle’s autopilot system more safe. Moreover, the car is actually now MORE UNSAFE and distracting with disruptive beeping and alerts. The NHTSA should have Tesla reverse the changes to basic autopilot in this update. Furthermore, the NHTSA should pivot its focus to other manufacturers’ autopilot-equivalent software features, as many of them are even less restrictive or even more dangerous. For example, the blue cruise can disengage without any warning to the user. There have been no recalls relating to this.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Columbus, IN

    Received vcfront_a447 error which shut off heating and air in the car. We were returning to Indiana from Tennessee on the [XXX] and lost all ability to heat the cabin or keep windows clear. The temperatures in the car were as low as 27degF by the time we reached home. With ambient temperatures in single digits, the car is basically not useable. This all appears to be related to the NHTSA heat pump campaign 22V050. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Brentwood, CA

    I was driving my 2023 Tesla Model Y on I-680 South on Nov 8 2023. The car was on adaptive cruise control. I was driving within the speed limit. The truck infront of me abruptly stopped as there was another collision in the lane I was on. I applied brakes but the car did not stop on time, and I rear ended the truck. I have received the vehicle data report from Tesla. Attached the report for you reference. I believe the adaptive cruise control did not slow down as it should have and when I manually applied break, the vehicle did not stop.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Beverley Hills, CA

    Please note that I am not the owner of this vehicle. I am a concerned citizen making this report in the public interest. My correct name and contact details are included with this submission. I have used a dummy USA address because your website does not accept entries from outside USA. There is nothing fraudulent about this despite what Elon Musk claims. This Tesla has just shown up in the junkyard. [XXX] The front suspension has snapped off for no good reason other than the parts being as weak as a sparrow's leg. Even more alarming the side curtain airbag has gone off on the WRONG SIDE of the driver's seat. They have almost certainly made a whoopsie at the factory and fitted the driver and passenger seats arse-about. There is another Tesla in the junkyard same year and Model that has the exact same whompy wheel plus wrong airbag. [XXX] If you can spare the time in between [XXX} Elon Musk I would appreciate it if you could DEMAND AN IMMEDIATE RECALL Thank You kindly [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - troy, MI

    While I was trying to pull up my vehicle at about 10mph from the street to my driveway after driving around 35 miles from work, the vehicle suddenly accelerated (Unintended Acceleration) to 40+ mph (based on logs) and hit the property. This put my life and others at home at risk. The vehicle was inspected by insurance representative. No warnings lights prior to incident. However, the message 'Corrective steering applied for your safety' appeared periodically while driving back home even though the vehicle was very much within the lanes.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Stafford, VA

    Tesla wipers doesn't work in “automatic settings” this is quite dangerous and warrant a recall.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Boulder, CO

    The cruise control has been braking for no apparent reason, putting myself and the people behind me at risk. It also tried to stop at multiple green lights rather than continue driving. The his also outs me, my passengers and people behind me at risk. There were no warnings about this behavior. I have the latest update and will also contact Tesla about the issue.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Covington, GA

    Tail lamp, brake lamp, turn signal, and reverse light housings become obstructed with condensation on the inside of the housings.

    Source: NHTSA WEB SITE