2023 TESLA MODEL Y Complaints

The vehicle’ Full Self driving control malfunctioned two times. This vehicle delivered to me on Aug 31, 2023. The recent full self driving malfunctioned on Dec, 16th, 2023. The vehicle was on self driving mode and about to get into a near fatal crash. I had immediately intervened and avoided the crash. This caused damaged to front passenger side tire and wheel apart from mental trauma to myself and for my family . I contacted Tesla asap and informed about the incident. Tesla responded back two days after and asked me to pay for tire and wheel replacement which caused by Tesla’s fault. Earlier, for the same kind of incident, i visited Tesla’s service center so that they can fix the faulty full self drive system. The Tesla service center kept my vehicle for ten days and took no action to fix the issues.

My driver side tail light has water leaking into it, I reached out to Tesla to have it repaired. Tesla informed me that the amount of water in my taillight is considered acceptable, and that they will not swap it out.

The contact owns a 2023 Tesla Model Y. The contact stated while parked and the truck was opened, the truck closed on the child's head inadvertently. The contact stated that on another occasion while parked and the trunk was opened, the trunk closed inadvertently on her right middle, and ring fingers without sensing that an object was in the trunk's way. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

We bought a 2023 Model Y from the Mesa Tesla on 12/17/23. The staff rushed orientation (we are first-time EV owners) saying they were so busy that we could only get 15-30 minutes max for a complex vehicle. They told us calibration is normal and to reboot the Y if anything happens and showed us how. Once we drove off the lot the A/C went out and we got calibration prompts saying Pull Over. We pulled over less than 0.5 miles out and the A/C came on. Because of the bullying at the dealer we we afraid to go back and decided to go home. Again the calibration prompts came on and Pull Over. My wife was driving with my daughter and my in-law's and I was behind her in another car with our son. She suddenly started slowing down on the road because the vehicle would not let her accelerate. I pulled over to the side but she could not. I went to her and rebooted the Y, per Tesla's directions, and the car went dark and locked me and my in-law's inside in moving traffic (my wife had exited with my daughter). We had to call Gilbert police to direct traffic around us (had many angry drivers until Gilbert police came not understanding why a Y with a paper license tag was stopped in the road) and a tow truck for help. Two other drivers did stop to help too. I found the manual release but my in-law's could not. The tow truck driver had to climb (we had previouly rolled the windows down with the A/C issue) from the front seats to the back to get my in-law's out and paid $140.00 to have our new Y towed back to the dealer. For one week the story keeps changing - there is a coolant leak, no coolant leak but bad sensor, now the PCS is bad. I do not understand how the government can sanction such vehicles. We saved for a long time to purchase what was a dream vehicle for my wife and our famil'ys life was endangered within minutes. We are terrified of this vehicle and being around others like it on the road.

Received the new OTA recall update. The driver monitoring is now too sensitive and I cannot check the cross traffic when approaching intersections without receiving alerts to pay attention to the road. The car then requires me to apply varying amounts of turning force to the steering wheel, which sometimes can cause accidental disengagement, which also disengages TACC and auto braking. This is dangerous.

Upon use and observation, the latest recall OTA update has caused the opposite effect that NHTSA was attempting to address. By making this update, it has caused the autopilot/lane keeping feature too easy to disengage with the steering wheel weight based presence notification/reminder. This can lead to an mis-input by the driver, causing an accident or collision. Please work to ensure that this is addressed or taken back for further evaluation

The updated autpilot nag requires too much steering whel torque often to the point of diengaging the steer assist making the car jerk sideways. This I believe makes the interaction less safe.

Tesla software updates aren't transparent on the changes to the cars behavior they will cause. They hide behind the vague terms "minor fixes" with no way to find out what that means. They are changing how the adaptive cruise control and lane keep assist feature work without specifying it. The only way to find out if something changed is to re-read the whole manual every time there is an update and look for changes. The erratic behaviors these updates are causing are mostly unpredictable braking. The unpredictable braking would be predictable if it were disclosed what the updates are actually doing. I believe they are slowly moving enhanced autopilot features to regular auto pilot without disclosing it. The car will now early and aggressively slow down before a turn if navigation is turned on. Also it will randomly slow down if traffic in the other lane is going slower than the speed limit. There is one thing my car hasn't done before that isn't disclosed in the manual. When driving past semis on the interstate the autopilot feature will cause the car to nearly drive on the road line opposite of the semi. Their unwillingness to have full transparency of what the updates are doing is making the cars unsafe an will cause an accident in my opinion. There have been several updates that have been especially bad about adding new functionality without disclosing it.

Tesla model y, suddenly applied emergency brake bringing the car speed from 70 down to 50 suddenly, when FSD was enabled while traveling on I35. This happened at least 4 times and all 4 times there was a truck next to model y. This is really dangerous and as there is no one behind me in my lane, no accidents occurred.

Driver seat started to move forward while driving. I had to think quick and pull he powerseat button back to stop the seat from moving forward. I stopped to pull over and readjusted the seat. While driving home the seat again started to move forward, I had to fight with the powerseat buttons to make sure I didn't get pushed too far forward and also not accidentally pull myself back too far that I couldn't reach the pedals. I couldn't even get out of car because the seat would not stop moving forward.