2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 TESLA MODEL Y- Bronx, NY
I took my wife to a doctors appointment and upon going back into the car to drive off the steering wheel became VERY stiff. I had to use a considerable amount of force to move the wheel. My wife couldn't move the steering wheel at all. Some errors appeared on the screen 'Power steering reduced', and UI_a020 Steering assist is disabled. Ultimately had to call Tesla and they had to tow it away to a Service center.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Burke, VA
Consistent to the point that it can be predictable- Phantom braking along Virginia I-66 eastbound; everytime exactly after passing the gantry near exit 44.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Long Beach, CA
Autosteer mode, while generally helpful and which I use daily, abruptly brakes hard and/or pulls hard to the right when its computer program misinterprets a mere shadow as a threat. While I am sure your organization already knows this well. I believe this has strong potential to cause a driver to over-react and lose control of the vehicle. Addition of a radar sensor as an input to the existing algorithm similar to the Chevy Bolt for separately assessing/confirming this perceived threat could resolve the problem in milliseconds and preclude this risk. Understandably, Tesla management as judged this acceptable since adding this capability would raise its cost and reduce its market share in the increasingly competitive EV market. But as a former systems engineer and general manager manufacturing aviation autopilot computers, I strongly disagree and remain concerned about its potential to cause a serious/fatal crash. Thus, I offer another voice pressing for reconsideration by your public safety organization.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- manassas, VA
While traveling on an open highway with no obstructions, the vehicle applied the brakes very hard causing all passengers to slide forward in their seats activating the seat belt locks. All cargo became airborne and flew forward. Had a car been following, it is highly likely that we would have been rear ended.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Austin, TX
When wipers are in auto mode they do not start until well after visibility is at a dangerous level.
Source: NHTSA WEB SITE -
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2023 TESLA MODEL Y- Brighton, CO
I purchased my Tesla Model Y in January of this year. Tesla removed all ultrasonic sensors from the car, and is instead relying only on "Tesla Vision". However, 9 months later and I still don't have several safety features Tesla promises. Rear Cross Traffic Warning and Blind Spot warning don't work at all. The Lane Departure warning only works over the solid outside line, and doesn't warn at all when crossing between lanes (ie a dotted line). In addition, the Adaptive cruise control randomly brakes dramatically for no apparent reason. This is extremely dangerous, as drivers behind don't expect you to quickly decelerate in the middle of the highway for no reason.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Fairfax, VA
Tesla forward collision system activated inaccurately twice consecutively at very low speed: on October 28, 2023 at 1:09PM ET on US-50 E. 1. Traveling on the left lane US-50 E at 1:09pm, for a slowed done traffic, around 10mph Tesla issued a false forward collision for the car traveling ahead of me with plenty of space between cars. 2. Right after this incident, Tesla falsely had another false forward collision warning issued on US-50 E at 1:09 pm for the same conditions that I described above (very slow traffic 10mph, left lane, for the same car, plenty of space between cars) In both of these incidents due to Tesla's false forward collision warning a great deal of confusion, and distraction is created by the very same system which is supposed to protect drivers and its passengers.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Whittier, CA
The NHTSA mandate to force Teslas full self driving software to perform full stops is dangerous. You guys made the software less safe with your authoritative mandates. The full stops cause road rage in surrounding drivers and cause them to nearly rear end my car. I hold NHTSA responsible for this degradation in features of my vehicle. You are failing in every aspect of your mission to keep the roads safe. Why are US agencies so left wing biased with hatred for Tesla and Elon Musk? You corrupt people also need to stop issuing fake safety recalls every time Tesla has a software update. You people are truly useless.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Bellflower, CA
On October 25, 2023, between 10:40 pm and 10:50 pm, while driving the car on the 105 (Century Freeway), the computer system suddenly went completely black. The car did continue to travel and never did stop. I did not make any lane changes. I am unable to say if the the head lights continued to function. The computer did reboot after about a minute or so. The car is brand new. I've only had it since September 16, 2023. I am reporting it here in case it is a concern. I've read that the computer could only have been rebooting from an update that I had installed earlier. Don't know for sure, but it was quite a hair raising one and a half minute. Additionally, there are times when the car's adaptive cruise control does not recognize red light intersections. It would accelerate instead of slowing down to stop. During those times, I would need to slam on the brake to make it stop. I have not relayed any of this information to Tesla but I intend to very shortly.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Hoffman Estates, IL
While driving in second lane from Left on I-90 at approximately 60 MPH an indication of 'tire pressure low - Pull the car over' was observed on the screen. Car was pulled over and it was noticed that driver side rear tire was blown. It was separated at the wall. Tire pressure was per the recommendation from manufacturer as there was no deviation indication prior to the incident. After driving on same section of the road for at least two times no potholes were observed as the section of the I-90 around that area appears to be relatively recently laid. The tire was inspected at home after the incident and there was no FOD found in tire. As a first impression it appears to have failed at the tire wall. Expectation is that after failure the tire wall should be able to sustain the vehicle weight and operation of vehicle at least for a very short distance to pull over the car from the traffic on a highway for safety of driver/passengers and other vehicles on highway. In this case the consequence of incident could have been a very serious life threatening event. A detailed analysis of design specification and manufacturing process of tire including quality program and sustainability would make sense to verify if this is a design and/or manufacturing failure, to validate and re-evaluate the certification and prevent this type of issue. Also it is quite surprising that tires for this make of vehicle are not covered under warranty. It would also be important to find out idf similar incidents have happened but not reported. For the owner of this vehicle there was no satisfactory and technically convincing response to questions about probable cause and concerns about safety at the authorised service center except the replacement of tire by same make and model of tire with cost of replacement paid by owner/customer.
Source: NHTSA WEB SITE