2023 TESLA MODEL Y Complaints

Steering felt odd and was pulling to the extreme right, which caused contact with a curb. After driving about a mile after contact, car lost steering and both front wheels were turned inward. Tesla claimed contact with curb caused the steering gear and rack to break-they did not take into consideration that car steering was not workin correctly before impact. Component is not available for inspection. Safety was a factor since I couldn't steer. Has not been reproduced or confirmed by an independent service center. Component not inspected by anyone other than Tesla service center in San Francisco, Ca. No warnings re:steering or any other issues.

My wife pulled into our driveway at 5 mph. Suddenly our Tesla Y. Auto accelerated,before my wife could realize it ramped into our garage through the door and collided on the wall of our Laundry room and kitchen damaging Foundation of the laundry room.My wife was also injured badly. This incident has shaken my wife. We complained to Tesla and filed the complaint but they are not even following up. Please investigate this issue

3 day old Tesla y coolant warning light came on, went to the service center and car has been there for 24 hours no update and now they extended to another 24 hours no reason given.

The Tesla Model Y autoaccelerated even with me pressing the brakes. The car was on regenerative breaking and instead of stopping it accelerated lunging into the walkway and almost killing a person. The car hit another car, 2 bike racks and a tree as well as concrete slabs beofr coming to a stop. There have been reports of unintended auto acceleration from Tesla cars. The car components has not been inspected by police, manufacturer or insurance representatives. There were warninngs, especially with the car reporting that sensors were not properly calibrated. I reported this to Tesla agents and they told me not to worry about it. I am injured with a left wrist sprain as well as Neck and back injuries. I need Tesla to take ownership and pay dearly!

Phantom Braking of vehicle when using either TACC or Autopilot on highways. Vehicle will suddenly slow down/apply brakes when traveling at highway speeds. Unsure why vehicle is doing this. Sometimes it looks like the vehicle thinks it see's a person in the highway? There are never any obstructions.

I lost all power in my steering and was completely unable to steer. I contacted Tesla who advised me to conduct a soft reboot and the issue was resolved only to return about an hour later. I contacted Tesla again for roadside assistance. I was advised to complete a soft reboot and drive the vehicle to the nearest service station. I refused to drive the vehicle, as I did not feel safe to do so. Tesla sent a tow truck to pickup the vehicle and drop off at a Tesla service station. After 3 days, I was informed there was a malfunction in the vehicles steering rack and the entire part will be replaced. I conducted research and found a lot of owners are experiencing the same issue with 2023 Tesla Y, some even having crashes as a result. This is very unsafe and needs to be addressed.

The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The steering assist warning light illuminated. The contact veered off the roadway. The contact notified a tow truck company, and the vehicle was towed to the dealer where it was diagnosed that the steering rack had failed and needed to be replaced. The vehicle was repaired; however, the contact was concerned for her safety while driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 1,400.

While driving with autopilot/cruise control, the car started braking heavily with no obvious obstruction on the road. This happened 5 times over 2 days of long distance driving.

I went on vacation with my wife and [XXX] son to Canada on this vehicle. On August 27, 2023 around 1700 hrs while I was on highway-40 from Montreal to Quebec city the car screen suddenly displayed “ Car is shutting down , immediately pull off to a safe area, emergency brake disabled”. Battery showed 59 % charge at that time. I managed to pull the car at intersection between highway and an exit before it totally stopped and became non-responsive in less than a minute. I started communicating via text with TESLA help line after attempting to reboot the screen which did not resolve the issue. While this communication was going on vehicle got badly rear ended by a passing car. We were all wearing seat belts and thanks to that we juts had mostly bruises but my son suffered agonizing psychological trauma and kept on crying incessantly for long. He also had an injury on right knee from a piece that shattered from the rear door which also got jammed after the impact. TESLA helpline said since accident has happened they will not be able to assist further, rest of the matter should be sorted out with my insurance. Some good Samaritans stopped the traffic for us and helped us leave the car immediately to the outer border of the exit road fearing that battery may catch fire as a result of impact burning everyone down. The car was later towed to a nearby facility arranged by Police and declared totaled by my insurance. It was some kind of electronic glitch which made car hung up like a computer but TESLA has so far not acknowledged that or offered any assistance. Of note on TESLA app when we press Roadside assistance, it leads to --> Drivability concern which displays first option as --> Shut down while driving. Its a serious issue needs thorough investigation. We all could have been dead if hit by a bigger vehicle and could have been multiple vehicle accident on a high speed highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It’s just been 2 weeks in I bought my Tesla Y 2023 model. Was exploring entertainment options in in park mode and then when I had to leave, I see this steering assist reduced and wasn’t able to move my steering at all, I was like what.. a brand new car having such safety issues, thank god didnt happen while I was on road, would have definitely killed me. Tried rebooting or reset but still the same. After multiple attempts, power steering came back on and I was able to get home. After reaching home immediately requested a service through my Tesla app. This is very frustrating to see issues in a brand new car.