2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 TESLA MODEL Y- Madison, WI
I have had at least 7 incidents of phantom braking when using adaptive cruise control. There were no vehicles (or other obstructions) in front of me or vehicles along side me when the cruise control resulted in braking and, in some of the incidents, sharp/rapid deceleration that could have caused a serious accident if another vehicle had been following close behind. This happened on several different dates while on a road trip to Colorado (June 30-July 10) and another date in the following week.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Las Vegas, NV
1. Wireless charging extremely slow., connected charging is also slow. 2. Safety Issue (Camera): driving side left camera and blind spot monitoring camera specially sometimes stopped working automatically during driving in the highway or city, it’s pretty dangerous Specially in the highway driving. During my long drive over July 4th weekend between 3-7 July happened several times, it caused auto steer mode forced disengage 3 times. occurrence 8/8 between 12-3 am it happened about 6 times. It happens on and off almost everyday in some part of drive. 3. Safety Issue Phantom Braking, in Auto steer, brakes are suddenly getting applied when even are no objects in the front of car for no reason. Aug 4, it happened about 4 times between 7-9 am.(around 7:30-7:40)Due to this big accident in the highway could have happened with Truck, as Truck was in normal speed 65 mph and due to sudden brake, vehicle speed came down to 35-40 mph, took control and move car out of road avoiding accident. This happened earlier instances as well during driving in the highways. But this time, I avoided death but got injuries. I need this car fixed for good OR a Replacement new car (preferably)OR a refund. Enough, I’m scared of driving this car afterwards, as I’m concerned about security and life risk all the time. Aug 12 braking issues happened on around 6:40 and 7:30 PST. Aug 15 braking issue happened on the highway around 7:45 and 8:15 am pst Hard to get a hold of customer service. they try to avoid Physical Service by Service Center by telling I need to provide exact timestamp and other nonsense remote debug and worst experience with the servicing. I asked for refund, no customer support no way to reach to discuss. 4. Range: Promised range for model Y is 330 m, get only 150-200 max, numbers are bloated and wrong. They tells it’s based on driving pattern and this range is based on 60-65 m/hr drive on a Flat surface, which was not told or advertised in website or during purchas.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Xenia, OH
While day driving on a 4 lane divided highway during light traffic, we experienced phantom braking several times. We were at the posted 70 mph speed limit while autopilot was engaged. Phantom braking also occurred when cruise control was only engaged. No problem occurred with surrounding traffic. Our car has yet to have a Tesla service center look at our car. No car warnings occurred during these events. These events occurred on July 16th and 24th, 2023 and earlier since we’ve owned this car. Thanks.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Gilbert, AZ
Model Y 2023 displayed Phantom braking 8/12/2023 - Driving from Phoenix to SD. Highway 238. On Auto Pilot, we encountered Phantom Braking (Speed - 65mph) on 4 separate instances and the speed reduced > 25mph. We were lucky that there was no accident.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- PEORIA, AZ
Yesterday updated Tesla car SoftWare version with 2023.26.7. Today, I am going to work with AutoPilot mode. Traffic was slowed down and stopped and car should apply the break automatically. However it didn't apply the break or slow down the Vehicle. I forcefully applied the break still car didn't stop fully and collided with in front of the car. I strongly believe, there was a bug in. new software version 2023.26.7
Source: NHTSA WEB SITE -
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2023 TESLA MODEL Y- Atlanta, GA
Last night the steering totally failed right after starting the car. An alert popped up saying “steering assist reduced”. Total loss of power steering and the car is inoperable.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Verdi , NV
The car engaged breaks multiple times on an empty freeway while driving on the adaptive cruise control. There were no cars nor any objects on any lane. The breaking was so hard that I almost lost the control of the car. Luckily there were no cars behind. The problem might be sun related as it didn't happen at night
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Tempe, AZ
When in cruise control my car experiences phantom or ghost braking seemingly out of nowhere. It violently applies the brakes without any obstacle in sight. This has happened to me many times and always on the freeway in sunny conditions. Tesla needs to address this as it’s a common complaint and has likely led to or will lead to many rear end type accidents. Thank you.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Carlsbad, CA
Steering wheel locked up while driving under normal conditions at 45 MPH. I was exiting the highway at this time and was luckily able to come to a complete stop. The car had to be towed to the Tesla service center. This is a brand new 2023 Tesla Y purchased a month ago. The steering wheel has been locking up from time to time; and the steering of the vehicle sometimes feels unwieldy, uncontrollable, and simply undrivable. The issue is very dangerous. I Googled the issue and came across Reddit posts and other Tesla forums where other Tesla drivers have reported the same issue. There are also YouTube videos that discuss the same issue. This seems to be a common enough problem that warrants a total recall. The Tesla service agent acknowledged that the problem seems routine and pervasive, but downplayed the issue. There have been tragic accidents involving Teslas in the news recently (including a mother/daughter who crashed into a tree and both died en route to a doctor’s appointment—and this crash is still under investigation in California). But having experienced this steering issue with my own car, it makes me wonder whether the cause of these accidents is this steering issue. And I wonder if Tesla is covering up some of their data regarding these fatal accidents. This is an urgent issue and should be addressed and investigated thoroughly.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Bellevue, WA
While driving my Tesla model Y, an error message "Power assist reduced" popped up on the computer's screen. I couldn't turn the steering wheel in either direction in a parking lot. This incident happened on 8/11/2023. I reset the car's computer and walked away for 5 minutes and returned. The problem went away. I drove to another place and encountered the same error message while backing up a car into a parking space. I reset the computer system and got out of a car for a few minutes. The error message disappeared and I drove home within 2 mile radius. I have scheduled an appointment on Tuesday 8/15/2023 with Tesla Service Center.
Source: NHTSA WEB SITE