2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2023 TESLA MODEL Y- Thousand Oaks, CA
Loss of power steering making vehicle very hard to steer. The day before power steering was lost, steering became step like - not turning smoothly but in incremental steps. The problem was confirmed by Tesla service and repair has been performed.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Belmont, CA
After a software update I lost all power steering and could not drive the car. It had to be towed and the power steering motor replaced
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Griffin, GA
Unable to steer. Received the power steering error mentioned in reports, I don’t remember the error code. Happened in my driveway, so no issues with respect to time or place. Rebooted the car and the error went away, but still scheduled service due to error code. It resulted in bringing the car to a service center where the steering rack was replaced.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Fair Lawn, NJ
While backing the vehicle out of my driveway the steering wheel completely froze and would not turn in either direction. The vehicle reported a fault, so I turned the vehicle off then back in and it returned to normal. There was an error reported in the app under the service section however it has now disappeared.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- White (not Hispanic or Latino), OH
I recently purchased this vehicle less than a month ago and i have more than 15 Forward Warning collisions that come from nothing. Vehicles will be 100 yards out and my tesla thinks i am about to collide prompting the forward warning signal. I am driving passed the mailman and it thinks i will hit, my neighbors cars parked on the side of the road also prompts the message. This has caused my tesla insurance to rocket 30% more. I reached out to tesla, the car had a problem with the cameras pitch, alignment, and angle. However, they will not adjust my insurance despite the service center agreeing that the issue was with the vehicle.
Source: NHTSA WEB SITE -
-
2023 TESLA MODEL Y- Waukee, IA
Service pushed a software update intended to fix a parking assist issue, and after that the power steering failed with a "steering assist reduced" message. I did a full power off and waited a few minutes, and since then it has worked fine. Also of note I mentioned this in my service ticket and they didn't respond at all. I attached a screenshot of the conversation from the Tesla app.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Greensboro, NC
The steering wheel on my 2023 Tesla Model Y, brand new with only 800 miles on it, kept on locking up out of nowhere, in the middle of the drive, and even on the highway, posing a major safety concern for me and everyone driving around me. My safety was put at risk since I could not steer my vehicle off the road and into a safe area, posing a risk-prone of a severe accident through rear-ending. The problem was notified to Tesla Service, which responded super late to this incident where I had to call them and wait on hold for 1 hour to speak to a representative who then followed up and told me to drive it to the closest service center, which I declined since the steering wheel locking up at random is a major safety. Tesla stated that I would need a new steering rack installed on my brand new 2023 Model Y. I don't understand how these vehicles are inspected and pass quality control on such a major issue. This issue is not just about a broken part but a LIFE or DEATH SITUATION and should be dealt which severely. I got multiple lights and messages when the failure occurred while driving, with steering assist required being the last notification which I have attached in the pictures.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Los Angeles, CA
The car completely stalled on the freeway. Giving less than 20 secs of warning that the vechicle will shut down. I got over from the fast lane to middle lane and car shut down. I had to call 911 and tow truck. I towed it to tesla and they said the rear unit failed… car was just purchased new a few months before this.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- San Francisco, CA
Steering wheel locked up one morning and immediately reported it to Tesla and they corrected it, but it seems like they just did a flush of the system. Not sure if there is still some fundamental flow. Charging port also kept on not responding either which basically makes the vehicle unable to move if it can't be charged.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Lake Forest, IL
Loose power steering control while driving. Mostly happens when car is backing but also has happened while driving. Twice, we narrowly avoided accident. We called Tesla and they said to reset the software upon which it did not show for a day and again started showing up. We are taking the car to be looked up by Tesla service center. This is extremely dangerous situation as loosing power steering makes car really hard to steer!!
Source: NHTSA WEB SITE