2023 TESLA MODEL Y Complaints
View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2023 TESLA MODEL Y- Morton Grove, IL
The contact owns a 2023 Tesla Model Y. The contact stated while pulling into the driveway, the vehicle accelerated at high-speed causing the vehicle to strike a wall at the contact resident. The contact stated the brake assist did not activate. The vehicle had major front-end damages. The contact's resident wall was damaged. Both the contact's wife who was driving and the passenger suffered concussion and whiplash. The contact's wife suffered neck injuries but neither the driver nor the passenger sought medical attention. A police report was not filed. The vehicle was towed to a repair center. The manufacturer was notified of the failure and the vehicle data. The failure mileage was 3,746.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 TESLA MODEL Y- Sudbury, MA
Had car less than a month. After a Tesla software upgrade, error message that power steering assist was disabled. Unable to turn steering wheel. Reset software twice with no change. Left the car for awhile. When I came back, steering worked. No issues since.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Lewis center , OH
While on the highway i lost all power steering and acceleration and breaking power. no blinkers or access to my cars screen would not put car in park while on the side of the highway. i had to cross 4 lanes with no power, blinkers, minimal breaking. The control computer completely broke and stopped working. this was a week after delivery. Telsa towed my car for free and fixed the issue. But did not give anything for almost killing me on the highway. what repair notes say they fixed/replaced. Steering Colum control module bolt Rc Airbag harness Faulty SCCM,CAN
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Edinburg, TX
I experienced multiple dangerous phantom braking instances on Eastbound I10 between Van Horn and Ozona, Texas when the TACC system was in use. The car is on firmware 2023.20.9. There were no obstructions in the road and no traffic in front of the vehicle when the car suddenly braked going from 80mph to 50mph in a second before I could take control and accelerate. In two instances, cars were behind me creating a dangerous situation both in terms of an unexpected slow down on a barren stretch of interstate and possible road rage if motorists believed I was brake checking. There were no warning messages on the screen and no audible warning sounds. This is a consistent problem with this vehicle and seems to happen regularly on desert interstates or other highways where there are not many trees on bright sunny days. These events seem to happen on stretches of highway in which there may be a loss of cell signal so I wonder if that is a contributing factor. Regardless, Tesla needs to fix this issue as it is unsafe.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Seattle, WA
The cruise control for keeping the car in the lane never worked correctly . The car had to be towed to 1805 N Pepper Ln, Liberty Lake, WA 99019. Tesla had our new Tesla for two days and fixed the problem. When the car steering when out I was in restaurant parking lot and only drove less than a mile to our Spokane hotel . Waiting two extra days in Spokane was a major pain and loss of two days of work .
Source: NHTSA WEB SITE -
-
2023 TESLA MODEL Y- Cary, NC
Within two weeks of taking delivery of the car, the power steering locked up when I was driving on the highway. Luckily I was on the right lane and was able to pull over. Once I got out, locked the car and came back in, it started working. It happened twice after that on my drive home from Wilmington NC. I had to take it to Tesla and they replaced the steering rack to fix this but this seems to be a common problem.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- SAVAGE, MN
Vehicle completely lost the ability to steer. Warning message appeared that said power steering assist had been reduced. In fact, the steering was "locked" and a tremendous amount of force was required to simply steer the vehicle slightly to the side of the road. I could have been killed if this had happened on anything but a very straight low speed section of road. The vehicle was taken away on a flat bed truck to Tesla.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- San Francisco, CA
Two phantom braking incidents on road trip from CA to UT Both on cruise control - NOT autopilot - No road obstacles or other vehicles present in both incidents 1st incident had road go from gray, older asphalt go to black new asphalt, which triggered a strong abrupt braking , jolting passengers 2nd incident - absolutely no obstacles or vehicles - random strong abrupt braking of vehicle stopped using cruise control after those two events - no more incidents
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Elgin, SC
Problem: unintended acceleration On 05/30/23, the Tesla Model Y was parked in a parking spot, southbound facing a building. The car suddenly began to drive forward on its own and struck the curb, an AC unit, and a business office wall. No injuries, but the driver and people in the building (a dental clinic) panicked.
Source: NHTSA WEB SITE -
2023 TESLA MODEL Y- Omaha, NE
I have had many incidents of my Tesla Model Y Phantom braking. Traveling down the road using cruise control on a clear dry sunny day with proper lane markings not next to center dividing wall and no other vehicles in front of mine or to the sides my Tesla will suddenly apply the brakes for no apparent reason as if the car is detecting another vehicle or object ahead. The braking is sudden and aggressive with no warning. This could be extremely hazardous putting me at risk for a rear end collision at highway speeds. This has been a issue since the vehicle was new in February 2023. On a long trip you could get a few incidents in a hour then go for a long stretch with no problem. There does not appear to be a detectable pattern or situation for the phantom braking issue.
Source: NHTSA WEB SITE