2023 TESLA MODEL Y Complaints

View complaints related to 2023 TESLA MODEL Y. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,130 complaints submitted for the 2023 TESLA MODEL Y. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 TESLA MODEL Y
    - El Sobrante, CA

    Phantom braking occurs in cruise control for no reason and with no warning. The car is available for inspection. Many other Tesla drivers have described the same situation. On a recent cross country trip phantom braking happened frequently. We made sure there was no one behind us when we engaged cruise to avoid being rear ended. We were in NV when it happened again- this time a big rig had safe distance behind us when the brakes engaged ( we were driving 75). The rig driver swerved into another lane to avoid us. We have not taken car to service center yet. Social media is full of these accounts. This is still happening. There is no warning whatsoever. It’s hard to describe how terrifying this is.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Columbia, MO

    While traveling on I70 from Columbia, Missouri to Grand Junction, Colorado and back, we experienced at least 30 incidents of sudden braking while in adaptive cruise control. Some of the incidents were rapid, causing the car to lose 20 to 30 mph within a second. For the most part these occurrences of sudden braking happened on open highway with no other vehicle within 1/2 mile in front of us. We discussed this issue extensively with Telsa and no resolution was provided by Tesla. In fact, one service agent stated that we should just be happy that we were driving a Tesla and that eventually Tesla may solve the problem.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Westwood, MA

    I was about to park in car space in a parking lot. Instead of stopping in the car space, it has accelerated suddenly into the lawn in front of the car space. Tried to stop and it accelerated again and then hit the tree. The left front part of the model Y is damaged and is still in the body shop even after more than a month. I thought the only explanation is I have pressed accelerator instead of break. But as I think about it, I don't think I pressed the accelerator. It did sudden intended acceleration twice during that incidence.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Sacramento, CA

    The adaptive cruise control malfunctioned while engaged on the highway/interstate. On a recent trip of approx. 1,000 miles, the vehicle experienced "phantom braking" (aggressive emergency braking for no reason) on three occasions while the adaptive cruise control was engaged on the highway/interstate at approx. 65-75 mph, with no obstruction/vehicle in front and the weather was clear sunny skies. No warnings or messages were prompt by the vehicle. This abrupt phantom breaking could have caused serious injury from a rear-end collision or cause vehicles behind to take unnecessary unsafe emergency maneuvers/braking.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Wentzville, MO

    The contact owns a 2023 Tesla Model Y. The contact stated that while reversing out of a parking space, the audible alarm and collision avoidance system did not activate as the vehicle drove closer to a nearby pole. The vehicle struck the pole causing minor damages to the rear pumper. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 4,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 TESLA MODEL Y
    - Alamo, CA

    Have experienced 2 major “phantom braking” incidents almost causing 2 accidents. There has also been several other incidents but not as severe as the 2 almost causing accident. Called Tesla and they said it is a known problem, service person said he has had his car for 5 years and still having issues. Evidently he said it was software related. He reported there is nothing they can do as solution has not been found.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - San Diego, CA

    The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 65-75 MPH with the Autonomous Self Driving feature and the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle jerked and drifted into another lane. The contact stated that the message to manually drive the vehicle was displayed. The contact turned off the Autonomous Self Driving and Forward Collision Avoidance: Adaptive Cruise Control however, the vehicle experienced phantom braking 30 minutes later while driving. The contact continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 398.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 TESLA MODEL Y
    - Fort Mill, SC

    Cruise control settings are such that the driver engages and sets the cruise control speed based on the current speed of the vehicle. That speed setting should then never change unless the driver changes it. The vehicle unexpectedly and spontaneously resets the speed setting on its own when passing by certain specific landmarks e.g. specific exit ramps on the interstate and where an intersecting road crosses over the interstate on a bridge. The change in the speed setting can be quite large based on the speed limit of the interstate which then causes the vehicle to dramatically slow to meet the new speed setting. For example the speed setting was set at 70 MPH. The vehicle passed by a specific exit ramp on an interstate and the speed setting unexpectedly and spontaneously reset to 55 MPH. The vehicle then goes into a dramatic deceleration to slow down to the new speed setting creating a high risk for a rear collision from a following car.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Lewis center , OH

    Unintended Acceleration. I was driving back from a place in brand new Tesla, drove around 11-12 miles and was fine. We went to ice cream place and I stopped my vehicle in parking spot. Car was completely stopped at that time. To fix parking I put steering in reverse (don’t remember putting my foot on acceleration at all) and car went back at fast speed. I was completely taken aback and before I could realize and put brake, it hit red pole. Thankfully all family members were safe and no car or any one was hit while car was reversing. All happened within just few secs. Car was towed away to home and then to body shop, police did come to check on scene but there was no police report as it didn’t involve any other Car/person and no damage was caused to property. Car is damaged in rear but motor and battery is all fine. It’s in body shop but maybe totaled based on claim. I still don’t remember putting foot on accelerator while reversing but was blaming myself, then this morning I came across article so wanted to share the incident with you. https://www.autoevolution.com/news/breaking-nhtsa-petition-shows-tesla-s-sudden-unintended-acceleration-is-real-and-curable-217525.html

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL Y
    - Ridgecrest, CA

    Hard braking on its own while using cruise control. Nearly rear-ended multiple times.

    Source: NHTSA WEB SITE