2023 TESLA MODEL Y Complaints

On 05/31/2026, while Tesla Full Self-Driving (FSD) was actively engaged, the vehicle was taking the La Brea Avenue entrance ramp onto the I-10 freeway in Los Angeles, CA. FSD suddenly accelerated aggressively and the vehicle drifted hard to the left without any driver steering input. The driver was forced to hit the brakes and manually override steering to prevent a serious accident. The behavior felt like a system glitch. Both driver-side wheels sustained severe impact damage and are confirmed cracked. Tesla Service Center confirmed the damage in writing on 06/08/2026 and quoted $2,325.74 in repairs. This dangerous FSD behavior matches the pattern currently under active NHTSA engineering analysis.

The contact owns a 2023 Tesla Model Y. The contact stated that while driving the vehicle on the highway at an undisclosed speed, she heard a loud noise and suddenly lost control of the vehicle. The contact was able to pull off to the side of the road while the vehicle made a loud squealing noise and swerved simultaneously. The contact stated that her passenger side wheel had came off and a bolt. The vehicle was towed three separate times: first to a nearby parking lot, then to the contact's residence, and finally to the dealership. The vehicle was not officially diagnosed, but the contact noted that the lower suspension component was completely separated from the front passenger side wheel and touching the ground. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,844.

I am filing a complaint for my 2023 Tesla Model Y (VIN: [XXX] ) due to TPMS failure after update 2026.2.9.1. Tesla denied recall 24V935 coverage. I request review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2023 Tesla Model Y. The contact stated while driving at approximately 58 MPH, the vehicle hydroplaned and the front passenger side crashed into a lamp pole however, the air bags were not deployed. The air bag warning light was illuminated. No injuries were sustained and no medical attention was sought. The vehicle was towed to an independent mechanic where it was diagnosed that the vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 57,577.

On XXX at approximately 12:30–1:00 PM, I was backing my Tesla Model Y out of my garage. While reversing, I felt unusual vibrations coming from the vehicle. After backing out, I shifted the car into Drive and attempted to make a left turn. At that point, the vehicle would not turn, and it began producing significant noise and vibration. I exited the vehicle to inspect it for any obvious issues, such as an object lodged underneath the car or a flat tire. I found no visible obstructions, and all four tires appeared to be in good condition. I then drove the vehicle forward toward my driveway and garage area and inspected it again. During this inspection, I found a finger-sized screw or bolt underneath the vehicle. I attempted to reverse the car once more, but the same problem occurred: excessive vibration and an inability to steer either left or right. There were no warning lights, alerts, or notifications displayed on the Tesla screen at any point during this incident. I subsequently contacted Tesla Roadside Assistance and requested that the vehicle be towed to a Tesla Service Center. Tesla remotely accessed the vehicle data but informed me that they could not detect any issues based on the vehicle diagnostics. They suggested that I drive the vehicle to the service center. I explained that the vehicle was unable to turn left or right and that I did not believe it was safe to operate under those conditions. At the time of the incident, I was accompanied by my [XXX] father-in-law, and we were preparing to travel to an urgent care facility. The vehicle had been operating normally the previous day. The vehicle currently has approximately 32,077 miles and is approximately 2 years and 5 months old from the date of manufacture. The vehicle has no history of repair work or tire service performed outside of Tesla-authorized service. My primary concern is the significant safety risk presented by this failure on public space. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration). 2. Safety Risk: The vehicle engaged in Sudden Unintended Acceleration (SUA) in reverse from a complete stop, without any driver pedal input. In a parking environment, this uncommanded acceleration poses an extreme and immediate threat to life safety. Had a pedestrian, child, or another moving vehicle been behind my car instead of a metal pillar, this software malfunction would have resulted in severe injury or a fatal collision. 3. Inspection Status: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am intentionally securing the vehicle to preserve the crucial diagnostic logs and EDR data from being erased or reset during standard repair procedures, pending official data extraction. 4. Warnings/Symptoms: There were absolutely no warning lamps, error messages, or visual/audible symptoms prior to the failure. Furthermore, during the uncommanded acceleration, the system did not issue an FSD disengagement warning or chime. The dashcam footage confirms that the FSD visualization remained active and blue on the screen throughout the entire unintended acceleration event up until the impact.

UPDATE to previous complaint – Reference Number: [XXX] VIN: [XXX]a [XXX] UPDATE to my previous NHTSA complaint regarding sudden unintended acceleration in my Tesla Model Y (VIN: [XXX] ) I previ[XXX]sudden acceleration incident on [XXX], at [XXX] 4 parking garage ramp. Tesla has now provided the Vehicle Data Report and EDR data (Case # [XXX]). The data shows accelerator pedal position increasing to 100%, with brake input occurring late. However, I am 100% certain that I did not press the accelerator pedal at any time. I have a clean driving record of over 27 years. This discrepancy between the logged data and actual driver input strongly suggests a potential safety defect in the accelerator pedal sensor system (both redundant sensors), drive-by-wire system, or brake override / Automatic Emergency Braking functionality. Attachments included with this update: Tesla Vehicle Data Report (VDR) Tesla EDR Report High-resolution photos of vehicle damage and airbag deployment I request that NHTSA review this additional technical information as part of their evaluation for a possible safety defect investigation. BTW, it is really difficult to contact Tesla to report such incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have written several times before about my car's phantom braking in cruise control. When the Santa Fe Tesla dealer, where I bought the car, told me recently that the problem had been fixed, I was disappointed they didn't bother to tell me, but thrilled to hear the news. On May 12-13 I drove over 900 miles. I tried cruise control for significant portions of both drives and did not experience one problem. Finally, I thought, they fixed the problem...and how nice it was to have cruise control for extended drives. Not so soon: on May 19th I was driving 2 friends up to volunteer at the Wildlife refuge on I-25 in northern New Mexico. The phantom braking happened again. My friends were dismayed...one thought I had seen something in the road that she didn't see. The other, in the back seat, tried to understand what happened. Please, this is beyond the pale! Of course I will call and take the car in to the dealer...an hour's drive for me. I will be surprised if they fix it, and if they do it under warranty. I did just buy new tires (see previous report about original tires with multiple flats and not even making it to their 40,000 mile warranty) so I'm no longer worried about getting a flat in the rural areas where I live and drive.

Driver used Tesla FSD (supervised) to park. The car (Tesla Model Y 2023) prepared to park and slowed down. Second before full stop, the car suddenly accelerated on its own without driver stepping on the accelerator. It went onto the curb and knocked over the fence and continue to drive full speed before driver braked hard and stopped the car. Video is available upon request.

While driving, a critical heavy-duty front lower control arm / lateral link bolt completely detached from my vehicle and was found intact on the ground with factory green threadlocker still visible on the threads. The undercarriage and chassis show absolutely ZERO signs of external impact, scrape, or road hazard damage. This structural failure caused an immediate, severe safety hazard, rendering the vehicle completely unsafe to drive due to a catastrophic risk of wheel separation and total loss of steering control. This exact component failure is identical to Tesla's historical safety recalls, specifically NHTSA Recall Campaign Number 21V835000 and its expansions, which explicitly state: "the front suspension lateral link bolts may not have been secured to the correct specifications... causing the fasteners to loosen over time and separate from the sub-frame." Because the bolt loosened and fell out over time due to insufficient factory torque, the loose component put uneven mechanical stress on the lower control arm, resulting in the complete failure and damage of the control arm assembly. Tesla Service Center has refused to honor this as a latent manufacturing defect, hiding behind warranty expiration. They have unconscionably misclassified a known, life-threatening production defect as standard "wear and tear," forcing me to pay a $265 diagnostic fee and the full cost of a complete control arm replacement under protest. I am filing this report because Tesla is actively endangering consumers by failing to expand their suspension fastener recall to cover vehicles experiencing the exact same catastrophic manufacturing defect outside the arbitrary warranty period. NHTSA ODI complaint records show multiple substantially similar failures outside Tesla’s recall VIN population, including ODI Nos. 11630487, 11554803, 11494976, 11493354, 11486040, 11689987, 11675200, and 11632785 for Model Y vehicles, and ODI Nos. 11720800, 11705487, 11675676, 11664858, 11637813, etc