2025 TESLA MODEL Y Complaints

2025 Tesla model Y cameras and sensors all stopped working within 700 miles driven from brand new. Affected systems included all cameras, including backup camera, as well as GPS navigation, with the GPS system believing the vehicle to be static at a Tesla facility in California. This not only prevented the self-driving and navigation from functioning, it caused numerous safety features to be disabled including (mandatory) backup cameras, collision-avoidance system, lane-departure warning system, cross-traffic alert system, rear collision avoidance system, and automatic safety braking. Upon reporting to Tesla, was told a "new component" was required, which later was told was a new computer. The manufacturer initially set a date 2 weeks in the future for a repair; then they pushed it a month; then tried to push it another month before I pushed back. This resulted in it being taken in earlier than the repair date. The vehicle is still awaiting repair. There were no warnings of this failure, it simply all happened at once. Upon confronting Tesla service with this being a known issue [XXX] ) and requesting a loaner for the meantime, they eventually found one, but only after great protestation and pushback, with eventual threats of legal action leading to a more personal touch. This is clearly a known issue which they are downplaying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2025 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park features Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

I took delivery of the Tesla Model Y yesterday (12/24/2024). The car has 73 miles on it as of now. First, the rear view camera stops working this morning (12/25/2024) and parking assistant is not available. Then the autopilot won't turn on and the car shows an alert that "power limited". After I arrived home from a supercharger (the car is charged to 80% as of now) around 1pm, the screen turns brick, and it will not turn on again after rebooting. It can drive, but the power feels weak. I called Tesla roadside service. The car has been towed to the Fresno service center.

Automatic Emergency braking stopped working. Parking assist stopped working. Back window is dismal. You can't see anything behind through the window. All cameras stopped working and it poses a safety hazard.

All cameras and related functions stopped working, including back up camera. GPS is not working. Tesla pushed back my service appointment until 1/21/25. Safety is an issue now due to blindspots and they will not give me a loaner car. Tesla informed me the computer needs to be replaced. They reported this is wide spread and Tesla is not sure why it happened. I was informed that even though my new appointment is 1/21 it is likely that it would be pushed back further. I have only had this car for 5 weeks. No warning lights came on prior to this happening.

Computer system failure causing all cameras to fail, mirrors to stay darkened even in daylight, navigation system not updating, collision and lane departure feature failure. Issues were reported to Tesla and an AP 4 computer replacement were scheduled, however service has been delayed for several weeks ( now 9 Jan 2025). The car does not feel sufficiently safe to drive with the impaired mirror visibility couples with the lack of any cameras or safety features working.

What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.

Once you start driving in the rain the horn start loosing volume intensity until it basically it becomes so quiet no one can hear it. This is a safety issue and i've read on line of many peoplehavi g the same issue on their Teslas. A recall shoukd be imposed on Tesla immediately.

Here is my draft: Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2025 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.?Cruise Control (adaptive or otherwise) 2.?Forward Collision Warning 3.?Lane Departure Warning 4.?Lane Keeping Assistance 5.?Blind Spot Warning 6.?Parking Collision Warning 7.?Full Self-Driving and Auto Park features 8.?Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality. Quality control for Tesla software updat