TIFFIN Complaints

TL* THE CONTACT OWNS A 2013 TIFFIN ZEPHYR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE SLIDE OUT SECTION INDEPENDENTLY OPENED AND CAUSED THE VEHICLE TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,200. UPDATED 11/14/13*CN THE CONSUMER STATED THE RV WAS SENT TO THE FACTORY THREE(3) TIMES AND NONE OF THE REPAIRS WERE FIXED. UPDATED 11/25/2013 *JS

THE MOTOR HOME MANUFACTURER IS TIFFIN MOTOR HOMES, RED BAY ALABAMA, THE COACH IS BUILT ON A FREIGHTLINER CHASSIS BUILT BY FREIGHTLINER CHASSIS. THE PROBLEM IS EXHAUST FUMES ENTERING THE INTERIOR OF THE COACH PRODUCING A STRONG DIESEL EXHAUST FUMES ODOR AND PROBABLY CARBON MONOXIDE. OUR RESEARCH INTO THIS PROBLEM INDICATES THAT THE EXHAUST FUMES ARE ENTERING THE COACH DURING THE REGENERATION CYCLE . WE BELIEVE THERE ARE TWO ISSUES INVOLVED. #1 THERE IS AN EXHAUST LEAK SOMEWHERE BETWEEN THE TURBOCHARGER AND THE DEF CATALYST SYSTEM. (WE BELIEVE THIS IS A FREIGHTLINER PROBLEM BECAUSE THEY BUILT THE ENGINE, EXHAUST SYSTEM AND CHASSIS). #2 THERE ARE LEAKS IN THE FLOOR, SIDEWALLS, COMPARTMENT OPENINGS OR ACCESS PANELS ALLOWING THE FUMES TO ENTER THE COACH. (WE BELIEVE THIS IS A TIFFIN MOTOR HOME PROBLEM BECAUSE THEY BUILT THE COACH). WE WILL ATTEMPT TO RESOLVE BOTH ISSUES WITH A VISIT TO TIFFIN AND FREIGHTLINER. WE ARE CONCERNED FROM A HEALTH AND SAFETY POINT OF VIEW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 TIFFEN PHAETON. THE CONTACT STATED THAT THE CABIN WAS FILLED WITH EXHAUST FUMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2011 TRINITY MT3 (N/A) WITH KINGS ST5000 TIRES,(N/A) SIZE: 175/80/13. THE CONTACT STATED THAT HE NOTICED TWO SPLITS ON THE SIDE WALL OF THE DRIVER'S SIDE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE TIRE AND THE VEHICLE WAS 1,000.

THIS VEHICLE IS A 32 FT MOTORHOME UPON RETURN FROM CAMPING AND ABOUT 5 MILES FROM HOME ON A SECONDARY ROAD TRAVELING ABOUT 30 MILES PER HOUR. STRUCK A BUMP IN THE ROAD WHICH SUDDENLY STARTED THE FRONT WHEELS AND STEERING TO OSCILLATE VIOLENTLY AT WHICH TIME I IMMEDIATELY BEGAN TO SLOW AND JUST BEFORE COMING TO A COMPLETE STOP THE OSCILLATION STOPPED. THE STEERING OSCILLATION CONTINUED FOR SEVERAL SECONDS AND WAS QUITE VIOLENT. DEATH WOBBLE.... THIS HAD ALSO HAPPENED THE PREVIOUS YEAR ON A TRIP TO FLORIDA IN DECEMBER 2012 WHILE TRAVELING AT HIGHWAY SPEED. BOTH OCCASIONS THE INCIDENT HAPPENED AFTER HITTING A DEPRESSION OR BUMP IN THE ROADWAY. THE VEHICLE HAD BEEN TO A TRUCK SUSPENSION SHOP FOR SPRING AND ALIGNMENT REPAIR JUST PRIOR TO THE DECEMBER INCIDENT AND WAS RETURNED TO THAT ESTABLISHMENT UPON RETURN FROM FLORIDA IN FEBRUARY 2013 AND THE VEHICLE WAS CHECKED FOR ANY FRONT END PROBLEMS AND NOTHING WAS FOUND. IT IS HARD TO BELIEVE THERE IS NO REPAIR OR RECALL FOR THIS CONDITION WITH ALL THE COMMENTS AND VIDEO AVAILABLE. *TR

TL* THE CONTACT OWNS A 2010 SPARTAN MOTOR HOME EQUIPPED WITH A 2010 TIFFIN PHAETON CHASSIS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND EXHAUST FUMES ENTERED THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE BELLOWS PIPE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

THE WIPER ARM BROKE AT THE MOUNTING AND FELL AWAY FROM THE WINDSHIELD WHILE BEING USED. THIS IS THE SECOND OCCURRENCE ON ORIGINAL EQUIPMENT. *TR

EXTREME AMOUNT OF SWAY. TWISTY ROADS HAVE TO BE UNDER POSTED SPEED LIMIT. FREEWAY TRAVEL IS AFFECTED BY WIND, SEMI'S AND OTHER HIGH PROFILE VEHICLES. MANY TIMES I HAVE BEEN FORCED OFF OF THE ROAD ON TO THE SHOULDER OF THE ROAD. COMPLAINED TO TIFFIN MOTORS AND WAS TOLD TO GET A BETTER SET OF SHOCK ABSORBERS. COMPLAINED TO LAMESA RV SAN DIEGO AND THEY JUST LEFT BY RIG ON THEIR LOT FOR A WEEK. SAID THEY COULD FIND NO FAULT. TALK TO ROADMASTER (SUSPENSION SPECIALISTS) AND THEY SAID I SHOULD PUT AN AUXILIARY ANTI-SWAY BAR 1 3/4" NEXT TO THE ONE FORD PUT ON. FORD KNOWS THEY HAVE A PROBLEM AS MYSTRIPPED CHASSIS CAME WITH FRONT AND REAR ANTI-SWAY BARS PLUS A HEAVY DUTY FRONT TRACK BAR.(I HAVE THE ORIGINAL F550 ORDER) SOLUTION: ROADMASTER AUXILIARY ANTI-SWAY BAR. NO MORE SWAY ON MY RIG. $1109.00. *TR

WHILE DRIVING ON I-68 WEST BOUND IN THE STATE OF MARYLAND, ABOUT MILE MAKER 67 NOTICE A WOOD BURNING SMELL AND SAW SMOKE IN REAR OF MOTOR HOME. PULLED TO THE SIDE OF ROAD AT EXIT 68. WENT TO REAR OF MOTOR HOME AND SAW FIRE THRU REAR HATCH ON DRIVER SIDE AROUND ENGINE BY EXHAUST. CALLED 911, FIRE DEPARTMENT ARRIVED BUT MOTOR HOME WAS A TOTALLY LOSE. ALSO RECALL WAS DONE ON 08-22-2011, MILEAGE AT RECALL WAS 6125 MILES. MAY RELATE TO NHTSA CAMPAIGN NUMBER 11V416000 COMPONENT ENGINE, ENGINE COOLING AND EXHAUST PIPE. *TR

RE TIFFIN VEHICLE BUILT ON FREIGHTLINER CHASSIS, OWNER IS CONCERNED THAT THE PARKING BRAKE SYSTEM COULD FAIL AND, IF SO, REPLACEMENT PARTS MAY NOT BE AVAILABLE AND/OR BE COSTLY SINCE THE OWNER ALLEGES THAT THE MANUFACTURER FOR THE PARKING BRAKE SYSTEM IS EITHER OUT-OF-BUSINESS OR NO LONGER MFG THESE PARKING BRAKE SYSTEM COMPONENTS. UPDATED 2/14/13 *CN UPDATED 2/21/2013 *JS