2011 TOYOTA 4RUNNER Complaints

View complaints related to 2011 TOYOTA 4RUNNER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2011 TOYOTA 4RUNNER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA 4RUNNER
    - NEWORLEANS, LA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA 4RUNNER
    - STARKVILLE, MS

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAG) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA 4RUNNER
    - WINDER, GA

    TAKATA RECALL : NOTIFIED OF RECALL IN JUNE 2016. IT IS NOW DECEMBER 2016 WITH NO END IN SIGHT. NO PARTS AVAILABLE IS THE ANSWER GIVEN EVERY TIME I CALL. RIDICULOUS... APPARENTLY THERE IS NO PROBLEM FINDING THE PARTS TO MAKE NEW CARS...

    Source: NHTSA WEB SITE
  • 2011 TOYOTA 4RUNNER
    - RANCHO CORDOVA, CA

    TAKATA RECALL - I CAN'T USE THE FRONT PASSENGER SEAT OF MY CAR. I THINK THAT IS UNACCEPTABLE WHEN I'M PAYING TOYOTA FOR THE CAR AND CAN'T USE IT. I DO NOT FEEL COMFORTABLE EVEN IN THE DRIVERS SIDE, HOW DO I KNOW THAT IF THE AIR BAG GOES OFF METAL PARTS WON'T FLY AROUND THE CAR AND HIT SOMEONE ELSE. I WOULD LIKE THE AIR BAG REPLACED ASAP!!! THE RECALL CAME OUT IN MAY 2016.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA 4RUNNER
    - GERMANTOWN, TN

    TAKATA RECALL RECEIVED NOTIFICATION OF RECALL IN JUNE, STILL AWAITING REMEDY. TOYOTA SAYS NO REMEDY OR EXPECTED REPAIR DATE IS AVAILABLE YET.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA 4RUNNER
    - SAN MARCOS, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA 4RUNNER
    - BUFORD, SC

    TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA 4RUNNER
    - MONROE, LA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/26/2017*CT CONSUMER STATED AIRBAG EXPLODED UPDATED 7/6/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA 4RUNNER
    - SAN RAFAEL, CA

    TAKATA RECALL SO I RECEIVED A RECALL NOTICE FROM TOYOTA FOR THE TAKATA AIRBAGS AND CALLED TOYOTA TO FIX IT THEY SAID THEY DON'T HAVE PARTS TO FIX IT AND TO CALL AGAIN IN A FEW MONTHS. A FEW MONTHS PAST CALLED AGAIN AND STILL DON'T HAVE PARTS SO ASK WHAT ARE MY OPTIONS? IS IT SAFE TO DRIVE? THEY SAY IT'S SAFE BUT JUST DON'T HAVE SIT IN THE PASSENGER SEAT ( CAN'T DO THAT) OR THEY CAN GIVE ME A COMPACT CAR RENTAL FOR FREE. I BOUGHT A SUV FOR A REASON AND NEED A BIGGER VEHICLE FOR WORK AND WILL NOT ACCOMMODATE RENTAL FOR A BIGGER VEHICLE. I THEN AGREED FOR A COMPACT CAR THEN SAID I HAD TO BE PUT ON A WAITING LIST BECAUSE THERE ARE NONE AVAILABLE. THIS ALL HAPPENED AT TOYOTA MARIN LOCATED IN SAN RAFAEL CA. I THEN CALLED TOYOTA CORPORATE AND ASKED IF THEY CAN ACCOMMODATE AND WHETHER THEY HAD ANY INFORMATION WHEN THIS WILL BE RESOLVED AND [XXX] SAID SHE WASN'T SURE AND STARTED CASE # [XXX] FOR MY CALL AND TOLD ME SOMEONE WILL CONTACT ME THE NEXT DAY ABOUT THE CASE. SO [XXX] CALLED ME TODAY AND WAS RUDE FROM THE BEGINNING, FIRST SHE SAID (HER NAME WAS [XXX])MY VEHICLE WAS SAFE TO DRIVE UNTIL YOU HIT A 6-9 YEAR DETERIORATE PHASE WHICH THEN WILL BE UNSAFE. THAT WOULD BE I BELIEVE JANUARY 2017. I THEN ASK I WAS TOLD IT WAS SHRAPNEL PROBLEM IF I GOT IN AN ACCIDENT BY THE FIRST TOYOTA MARIN. DEALERSHIP SERVICE PERSONAL SAID ([XXX]). SO [XXX] SAID SHE COULDN'T ACCOMMODATE A LARGER A SUV FOR ME AND WHEN I ASKED FOR HER SUPERVISOR SHE REFUSED TO LET ME TALK TO HIM. ALL I WANT IS A LIKE SAFE VEHICLE TO DRIVE. I LEFT LIKE THE WHOLE TIME TALKING TO [XXX] FROM CORPORATE SHE WOULDN'T ANSWER MY QUESTIONS AND SAID MY VEHICLE WAS SAFE TO DRIVE AND THAT IT'S NOT A ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA 4RUNNER
    - SAN ANTONIO, TX

    TAKATA RECALL TAKATA RECALL TAKATA RECALL TAKATA RECALL WHEN WILL TOYOTA HAVE A FIX FOR THIS PROBLEM, PASSENGERS IN MY VEHICLE ARE AT RISK OF POSSIBLE INJURY OR EVEN DEATH FROM SHRAPNEL? THIS SHOULD NOT BE DELAYED ANY FURTHER WE NEED A SOLUTION NOW.

    Source: NHTSA WEB SITE