2010 TOYOTA 4RUNNER Complaints

I HAVE BEEN ADVISED THAT THERE IS AN IMPORTANT SAFETY RECALL REGARDING THE AIRBAGS IN MY TOYOTA 4RUNNER. TOYOTA DOES NOT HAVE A REMEDY YET, BUT HAS ADVISED ME THAT I SHOULD NOT HAVE A PASSENGER IN MY FRONT SEAT. THIS IS NOT A REALISTIC OPTION. EITHER TOYOTA MAKES THIS REMEDY AVAILABLE IN 14 DAYS, OR PROVIDES ME A LOANER CAR UNTIL THE REMEDY IS AVAILABLE. OTHERWISE, I CONSIDER TOYOTA FULLY LIABLE FOR ANY INCIDENTS FROM AN AIRBAG INFLATING IMPROPERLY AND CAUSING DAMAGE TO ANYONE IN THE CAR.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL...MY DEALER IS NOT ABLE TO RESOLVE THIS IN A TIMELY MANNER. I AM ASKING FOR THE AIRBAG TO BE DISABLED AS I NEED THE FRONT SEAT FOR FAMILY MEMBERS AND FOR WORK. AT WORK, MY VEHICLE IS UTILIZED FOR POLICE OPERATIONS. THIS DEFECT LEAVES ME WITH ONLY THREE SEATS (THREE PASSENGERS). THIS IS NOT POSSIBLE FOR MY DAILY DRIVING, AND FOR MY WORK RESPONSIBILITIES. IF THIS IS NOT POSSIBLE, THEN I AM ASKING FOR A RENTAL VEHICLE UNTIL AIRBAG IS REPLACED.

TAKATA RECALL I RECEIVED A RECALL IN THE MAIL THIS PAST WEEK TO NO LONGER DRIVE WITH A PASSENGER IN THE FRONT UNTIL A REMEDY BECOMES AVAILABLE. WHEN I CALLED THE DEALERSHIP TO FIND OUT WHEN I COULD REPLACE MY PASSENGER SIDE AIRBAG THEY SAID IT COULD BE MONTHS FROM NOW BEFORE THE PART IS AVAILABLE. I SAID THAT IS NOT FEASIBLE FOR ME TO NOT TAKE A PASSENGER IN MY SUV FOR MONTHS! I WAS TOLD I COULD POSSIBLY RENT A CAR FOR 4 DAYS AT A TIME ONLY IF I HAD A VERY VALID REASON TO RENT IT. ALSO I WOULD NEED TO COME BACK EVERY 4 DAYS WITH ANOTHER VALID REASON TO CONTINUE TO OBTAIN A RENTAL VEHICLE. THIS IS ABSOLUTELY UNACCEPTABLE AND UNREASONABLE! ESPECIALLY SINCE TOYOTA DOES NOT HAVE AN ETA OF WHEN THE REPLACEMENT PART WILL BECOME AVAILABLE.

TAKATA RECALL I BELIEVE THE TOYOTA ACTION PLAN IS NEGLIGENT IN RESPONSE TO A KNOWN DEFECT WITH POTENTIALLY FATAL CONSEQUENCES. AS I HAVE BEEN NOTIFIED BY LETTER, MY VEHICLE IS EQUIPPED WITH THE DEFECTIVE INFLATORS AND LOCATED IN THE REGION OF MOST DETRIMENTAL CLIMATE. THE VEHICLE HAS ALSO BEEN IN SERVICE LONG ENOUGH TO INVOKE THE KNOWN SAFETY CONCERN. BOTH THE PROBLEM AND SOLUTION ARE KNOWN (UNIT REPLACEMENT) YET TOYOTA HAS NO *CURRENT* SCHEDULE OR RECALL ACTION TO REPLACE THE AIRBAGS. THIS IS CLEARLY A FINANCIAL DECISION, NOT A SAFETY DECISION NOR AN ENGINEERING DECISION. THERE IS NO JUSTIFIABLE REASON TO DELAY THIS PROCESS. THE RECOMMENDED INTERIM SOLUTION (BETWEEN NOW AND AN UNSPECIFIED DATE) IS TO ONLY OPERATE THE VEHICLE WITHOUT A FRONT SEAT PASSENGER-- THIS IS NOT A SOLUTION, AS IT LEAVES THE VEHICLE NON-FUNCTIONAL TO ITS PRIMARY PURPOSE AS A MULTI-PASSENGER CONVEYANCE. THIS ALSO NEGLECTS THE FACT THAT A HIGH VELOCITY PROJECTILE CAN CAUSE GREAT DAMAGE OR INJURY WHETHER A PASSENGER IS PRESENT OR NOT. AS A CITIZEN AND CUSTOMER, I WOULD LIKE TO FORMALLY FILE A COMPLAINT THAT THE DELAYED RECALL PROCESS IS COMPLETELY UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WERE NO AVAILABLE PARTS TO PERFORM THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY COULD NOT PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE TO REMEDY THE DEFECT. THE DEALER ALSO ADVISED THE CONTACT TO PARK THE VEHICLE AND NOT DRIVE IT UNTIL THE RECALL REPAIR WAS READY. THE CONTACT WAS NOT OFFERED A LOANER OR RENTAL VEHICLE. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. ON JULY 11, 2016 WE RECEIVED A RECALL LETTER FROM TOYOTA REGARDING THE NEED TO REPLACE THE PASSENGER SIDE AIRBAG. OUR LOCAL TOYOTA DEALER INFORMED US THEY DO NOT HAVE ANY REPLACEMENT PARTS A THIS TIME AND DO NOT KNOW WHEN THEY WILL BE AVAILABLE. WE CONTACT TOYOTA CORPORATE AND THEY ALSO STATED THEY DID NOT HAVE ANY PARTS AVAILABLE AND DID NOT HAVE AN ESTIMATED TIME WHEN PARTS WILL BE AVAILABLE. THE RECALL LETTER WE RECEIVED STATED THAT WE SHOULD NOT DRIVE THE VEHICLE OR AT LEAST IF WE DRIVE IT THERE SHOULD NOT BE ANYONE IN THE FRONT PASSENGER SEAT. LEAVING THE VEHICLE NON-OPERATIONAL IS NOT AN OPTION, NOR IS IT REASONABLE TO LEAVE THE FRONT PASSENGER SEAT EMPTY. TOYOTA STATES THAT SUPPLYING US WITH A LOANER VEHICLE IS NOT AN OPTION UNLESS WE WANT TO PAY FOR IT ON OUR OWN. WITH NO TIME FRAME FOR WHEN PARTS MIGHT BE AVAILABLE FOR REPAIRS WE ARE LEFT WITH DRIVING THE VEHICLE WITH AN KNOWN SAFETY ISSUE AND NO REASONABLE EXPECTATION OF COMPLETING THE REPAIRS.

AN INTERIM RECALL NOTICE RECOMMENDS NO OCCUPANTS IN THE FRONT PASSENGER SEAT DUE TO POSSIBLE AIRBAG INFLATOR RUPTURE RESULTING IN SERIOUS INJURY OR DEATH. THAT IS UNREASONABLE FOR THE USE OF THE VEHICLE WITHOUT A RECALL DATE CONFIRMATION. THE NOTICE DOES NOT PROVIDE A DATE WHEN THE VEHICLE WILL BE RECALLED FOR REPAIR. WE LIVE IN THE HIGHEST RISK ZONE C AND MY WIFE IS AFRAID TO DRIVE THE VEHICLE.

TL* TAKATA RECALL.THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE RANDOMLY AND SUDDENLY REVS ITSELF BOTH FROM A STOPPED POSITION AND WHILE DRIVING. WHEN DRIVING DOWNHILL AND I TAKE MY FOOT OFF THE GAS THE VEHICLE WILL CONTINUE TO REV ITSELF AROUND 3000 RPM THEN WHEN I START TO TRAVEL UPHILL IT WILL DOWN SHIFT TO ABOUT 1500 RPM. THIS SEEMS BACKWARDS. TAPPING BRAKES DOES NOT CAUSE IT TO DOWNSHIFT AS NEEDED, DOES NOT SEEM RIGHT TO APPLY BRAKES AND VEHICLE CONTINUES TO REV ITSELF HIGHER NOR DOES IT SEEM RIGHT TO TAKE FOOT COMPLETELY OFF THE GAS PEDAL AND THE VEHICLE CONTINUES TO REV UP. THE ONLY WAY TO GET IT TO IDLE IS TO APPLY PRESSURE TO THE GAS PEDAL AND SPEED UP WHICH IS DANGEROUS WHEN ALREADY GOING DOWNHILL. WHEN TRAVELLING IN A PARKING LOT IT REV ITSELF UP AND WILL JUMP FORWARD. FROM A STOPPED POSITION SUCH AS IN MY DRIVEWAY OR AT A STOPLIGHT I WILL PRESS THE GAS AND IT WILL NOT GO INTO DRIVE BUT IT WILL REV UP TO ABOUT 3500. NONE OF THESE ISSUES CAN BE DUPLICATED BY THE DEALERSHIP OF COURSE. AT ONE POINT THEY FINALLY CHANGED OUT SOME TYPE OF COMPONENT IN SHIFT MECHANISM AND THAT WORKED FOR ABOUT A WEEK THEN THE PROBLEM STARTED AGAIN. THERE IS NEVER A CODE INDICATING THERE IS ANYTHING WRONG ALTHOUGH THE TRAC LIGHT WILL RANDOMLY COME ON AND NOT TURN OFF. I HAVE BEEN DRIVING FOR 30 YEARS AND KNOW WHEN A CAR IS NOT DRIVING PROPERLY. THIS IS MY 2D 4 RUNNER. FIRST WAS AN '03 AND HAD SIMILAR ISSUES BUT SINCE WAS LESS THAN A YEAR OLD I FINALLY CONVINCED THE DEALERSHIP TO REPLACE THE TRANSMISSION AT TOYOTAS COST. THIS ONE WAS PURCHASED USED AND HAS MORE MILES ON IT BUT IT SEEMS TO BE THE SAME PROBLEMS AS MY ORIGINAL. THE ONLY WAY I HAVE BEEN ABLE TO GET DEALERSHIP TO BELIEVE ME IS TO ASK THE SERVICE MANAGER TO DRIVE MY VEHICLE FOR SEVERAL DAYS THEN THEY ARE LIKE OH I SEE WHAT YOU MEAN. ANOTHER INCIDENT WAS ON A SNOW PACKED ROAD. TRAVELLING 10MPH WHEN THE VEHICLE DOWNSHIFTED I LOST CONTROL.