2010 TOYOTA 4RUNNER Complaints

DURING A WREAK GOING ABOUT 40 MPH THE AIRBAGS DID NOT DEPLOY. THE CAR FLIPPED AND HIT A TREE THEN LANDED ON THE DRIVER'S SIDE. THE CAR LEFT THE STREET AND WENT ONTO GRAVEL ROAD PRIOR TO LOOSING CONTROL.

MY VEHICLE IS THE SUBJECT OF A RECALL BY THE MANUFACTURER ( YOUR # 14V604 ) FOR MORE THAN A YEAR NOW AND I HAVE HEARD NOTHING FROM TOYOTA. I FILED A COMPLAINT WITH YOUR OFFICE SEVERAL WEEKS AGO AND HAVE HEARD NOTHING. HOW CAN A MANUFACTURER BE ALLOWED TO TAKE MORE ONE YEAR TO PROPOSE A REMEDY TO DEFECT THAT INVOLVES THE SAFETY OF THE VEHICLE?

PERIODICALLY SEEMED STIFF WHEN SHIFTING INTO DRIVE, THEN THE "4 LO" LIGHT STARTS FLASHING. I TRIED PUTTING THE RANGE SELECTOR IN 4 LO WHICH RESOLVED THE FLASHING LIGHT A FEW TIMES. TOOK THE VEHICLE TO TOYOTA AND THEY COULD FIND NOTHING WRONG BECAUSE THERE WERE NO CODES. THE LAST TIME I IT HAPPENED, IT STUCK IN 4 LO AND THE CHECK ENGINE LIGHT CAME ON. NOT A GOOD SITUATION TO BE FAR FROM HOME WITH A VEHICLE STUCK IN 4 LO. I TOOK IT TO A TRANSMISSION SPECIALIST. THEY COULD FIND NOTHING WRONG AND SAID THE CODE INDICATED A "RANGE PROBLEM" WITH THE TRANSMISSION AND THEY RESET THE CODES. NOW THE 4 LO LIGHT IS FLASHING AGAIN, TRAC OFF AND CHECK ENGINE LIGHTS ARE ON. GOING BACK TO TOYOTA. HOPE THEY CAN FIGURE OUT WHAT THE PROBLEM IS.

DECEMBER 2014, FOUND MY DRIVER'S SIDE TAIL LIGHT AND BRAKE LIGHT OUT. REPLACED THE BULB TWICE; DID NOT WORK. REPLACED THE FUSE; DID NOT WORK. TOOK IT TO THE LOCAL DEALERSHIP IN MARCH 2015 WHICH FOUND THE TAIL LIGHT HAS AN "EXCESSIVELY HIGH VOLTAGE" WHICH CONTINUES TO BURN OUT THE BULB. THE REPAIR WAS TO REPLACE THE ENTIRE DRIVER'S SIDE TAIL LIGHT ASSEMBLY AT A COST OF $290. THERE WAS NO RECALL OR TSB SO REPAIRS CAME OUT OF POCKET. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE RESULTED IN A FIRE. THIS VEHICLE IS DESIGNED TO HOLD MULTIPLE PASSENGERS, OF WHICH MY TWO CHILDREN OFTEN ACCOMPANY ME. I'M NOT SURE HOW SAFE IT IS TO DRIVE EVEN AFTER THE REPAIR. *TR

I WAS MAKING A LEFT TURN AT LOW SPEED AT A TRAFFIC LIGHT. SUDDENLY THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS LIT UP ON THE DASHBOARD. AT THE SAME TIME, A CONTINUOUS, HIGH PITCHED ALARM SOUND WENT OFF. I CAME TO A FULL STOP AT ANOTHER TRAFFIC STOP. AT THAT POINT MY FOOT WAS ON THE BRAKE AND THE BRAKE DEPRESSED TO THE FLOORBOARD. I PLACED THE CAR IN PARK AND PUMPED ON THE BRAKES AND THEY DID PUMP BACK UP. I PARKED THE VEHICLE CLOSE BY AND HAD THE CAR TOWED TO THE NEARBY TOYOTA DEALERSHIP. THEY DIAGNOSED THE PROBLEM AS A FAILED MASTER CYLINDER AND QUOTED ME A PRICE OF $3000 INCLUDING PARTS AND LABOR FOR REPAIRS. BOTH THE DEALERSHIP AND TOYOTA STATED THAT THERE WERE NO TSB'S OR RECALLS CURRENTLY ON THE VEHICLE. *TR

I BROUGHT MY 4RUNNER IN TO A REPUTABLE TIRE STORE FOR A ROUTINE TIRE ROTATION. THE TECHNICIAN SNAPPED A LUG STUD. I THEN HAD TO TAKE THE TRUCK TO A SEPARATE AUTOMOTIVE REPAIR SHOP TO HAVE THE STUD REPLACED. I ATTRIBUTED THE INCIDENT TO A POORLY TRAINED TECHNICIAN. RECENTLY, I BROUGHT THE TRUCK IN FOR ANOTHER TIRE ROTATION. AGAIN, THE TECHNICIAN BROKE A LUG STUD. THE MANAGER INSISTED THAT THEY ALWAYS USE A TORQUE STICK SET TO FACTORY SPECIFICATIONS AND THAT THERE WAS NO TECHNICIAN ERROR. HE ALSO SAID THAT THE SHOP HAD SEEN THIS PROBLEM WITH OTHER TOYOTA TRUCKS OF THIS VINTAGE. I THEN TOOK THE TRUCK TO THE DEALER AND, NOT SURPRISINGLY, THEY SAID THE TIRE SHOP WAS AT FAULT. THEY SAID ALL STUDS SHOULD BE EVALUATED. IN DOING SO THEY NOTED THAT 8 STUDS WERE DAMAGED AND SHOULD BE REPLACED FOR A TOTAL COST OVER $400.00. THEY REFUSED TO ACKNOWLEDGE ANY CULPABILITY, SAID THE DAMAGE WAS NOT WARRANTABLE, AND I PAID THE FULL PRICE FOR REPLACEMENT. LOOKING ON THE INTERNET I HAVE FOUND MULTIPLE COMPLAINTS ABOUT LUG STUDS BREAKING ON 2010-2012 4RUNNERS AND TACOMAS. HERE IS A WELL-DOCUMENTED EXAMPLE: HTTP://WWW.ARTSAUTOMOTIVE.COM/PUBLICATIONS/2-EXPLANATORY/170-2010-4RUNNER-LUG-STUD-PROBLEM I PREVIOUSLY OWNED A 1990 4RUNNER FOR 20 YEARS AND NEVER HAD A PROBLEM WITH LUG STUDS BEING BROKEN OR DAMAGED. IN FACT, I HAVE NEVER HAD A LUG STUD BROKEN OR DAMAGED ON ANY CAR I HAVE EVER OWNED. I BELIEVE THE 2010 4RUNNER LUG STUDS ARE DEFECTIVE FROM THE FACTORY AND TOYOTA WILL NOT OWN UP TO THIS FACT. *TR

MY WIFE WAS AT A RED LIGHT WAITING FOR THE LIGHT TO CHANGE WHEN SHE WAS HIT ON THE DRIVER SIDE FRONT FENDER AND TIRE AREA . NO AIR BAG DEPLOYED THERE IS OVER 8,000 DOLLARS IN DAMAGES THE OTHER DRIVER WAS MOVING 35+ MPH AT IMPACT SO NOW ALONG WITH THE WHIPLASH AND SHOULDER BRUISES AND SEAT BELTS CUTS THERE MENTAL DAMAGE SHE FEEL THE VEHICLE IS NOT SAFE AND IS AFRAID TO DRIVE IT WHEN REPAIRED IN CLOSING I FEEL AT THE SPEED OF TRAVEL ON IMPACT THE AIR BAG SHOULD HAVE DEPLOYED. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SWAY AS IF THE STEERING WHEEL WAS MALFUNCTIONING. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NO INCIDENT TO REPORT, BUT A COMPLAINT ABOUT THE APPROACH BEING TAKEN BY TOYOTA TO REMEDY THE REAR SUSPENSION PROBLEM DESCRIBED IN THEIR SAFETY RECALL #CSJ. THEIR PLAN IS TO ADJUST / TIGHTEN THE REAR LOWER SUSPENSION ARM , THEN SEAL IT WITH EPOXY, THUS MAKING IT NO LONGER ADJUSTABLE. THIS WOULD PREVENTY ANY FUTURE REAR WHEEL ADJUSTMENTS / ALIGNMENTS, THUS CREATING A NEW SAFETY HAZARD. ALL OVER THE COUNTRY , THE ROADS ARE IN BAD SHAPE ; I HAVE MY VEHICLES RE-ALIGNED AT LEAST ONCE A YEAR . I AM NOT INTERESTED IN HAVING TOYOTA " FIX" MY CAR SO THAT I CAN'T GET IT RE-ALIGNED. I THINK IT IS A PRETTY LAME AND CHEAP WAY TO ADDRESS THE ISSUE. THANK YOU FOR LOOKING INTO THIS. *TR

AFTER STARTING MY VEHICLE THE ABS AND STABILITY CONTROL LIGHTS CAME ON AND NEVER WENT OFF. MY ANTI LOCK BRAKING AND TRACTION CONTROL DO NOT WORK NOW. I JUST FOUND OUT TOYOTA IS RECALLING SEVERAL MODELS FROM 2012 AND 2013 FOR THE SAME PROBLEM AND MY VEHICLE IS NOT LISTED. DO I HAVE TO HAVE AN ACCIDENT OR INJURY BEFORE IT IS ADDED TO THE RECALL??? SOUNDS LIKE A LAWSUIT TO ME. I HAVE A 2010 4RUNNER. *TR