2010 TOYOTA 4RUNNER Complaints

BOUGHT THIS VEHICLE BECAUSE IT RATED HIGH, EVEN THOUGH IT COST MORE MONEY THAN COMPETITOR MODELS. RELIABILITY IS WORTH IT TO ME. HOWEVER, THE FRAME STARTED HAVING SIGNIFICANT RUST AFTER JUST A FEW YEARS AND WAS CAUSING SOME EXPENSIVE REPAIRS. FIRE SHIELD RUSTED OFF AND WAS REMOVED. NOW THE MASSIVE SKID PLATE BRACKET RUSTED OFF. TOYOTA SERVICE JUST REMOVED THE ENTIRE UNREPAIRABLE SKID PLATE DUE TO THE LEVEL OF RUST. THERE IS NOTHING LEFT TO ATTACH TO. THE MECHANICS SAID THEY WERE AFRAID TO SCRAPE OR CHIP ANY MORE RUST BECAUSE THEY WERE AFRAID THAT OTHER STUFF WOULD FALL OFF AND MAKE THE VEHICLE EVEN MORE UNSAFE TO DRIVE. THEY INDICATED THAT THIS IS ABSOLUTELY EXCESSIVE RUST ON THE FRAME THAT SHOULD NOT HAPPEN. THEIR OFFICIAL TOYOTA REPAIR ESTIMATE TO FIX THE RUSTING, FAILING FRAME AND MAKE IT SAFE AGAIN IS $17,783.71 WHICH IS HALF THE VALUE OF A BRAND NEW VEHICLE! TOYOTA CORPORATE SAID, SORRY, WE HAVE RECALLED MANY OTHER RUSTING FRAMES ON OUR OTHER MODELS BECAUSE THEY SHOULD NOT HAVE RUSTED THE WAY THAT THEY HAVE, BUT UNFORTUNATELY FOR YOU, WE WILL NOT STAND BEHIND YOUR 4RUNNER THAT YOU PAID $34,500 FOR. I AM TOLD THAT IT IS THE SAME FRAME AS SOME OF THE OTHER RECALLED MODELS. THE TOYOTA CORPORATION TRIED TO COMFORT ME BY ENSURING ME THAT THEY LOGGED MY CASE WILL CONTACT ME VIA FIRST CLASS MAIL IF THEY EVER DO DECIDE TO STAND BEHIND THEIR PRODUCT AND MAKE GOOD ON MY $17,000 PILE OF UNSAFE, USELESS RUST.

TAKATA RECALL. I HAVE BEEN TRYING FOR ALMOST A YEAR WITHOUT SUCCESS TO HAVE MY RECALLED AIRBAGS REPLACED. I HAVE BEEN WORKING WITH MY LOCAL TOYOTA DEALER, KENDALL A TOYOTA OF ANCHORAGE, ALASKA AND HAVE BEEN TOLD REPEATEDLY THEY ARE WAITING ON AN INSTALL KIT. MEANWHILE, MY VEHICLE, (WHO SPENT THE BETTER PART OF ITS LIFE IN HOT, HUMID TEXAS, MAKING THE INFLATORS EVEN MORE UNSTABLE) REMAINS UNSAFE FOR MY FAMILY. PLEASE ASSIST ME IN RESOLVING THIS ISSUE.

SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AL HENDRICKSON TOYOTA (5201 W SAMPLE RD, COCONUT CREEK, FL 33073, PHONE NUMBER: (954) 972-1100) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE STABILITY CONTROL IS MUCH TOO SENSITIVE. AS A TURN IS TAKEN AT SPEED THE VEHICLE ELECTRONICS TAKE OVER AND CHANGE THE TRAJECTORY. FOR EXAMPLE, IF TURNING ON A CURVE TO THE RIGHT, IF IT SENSES A TIRE ROTATION DISCREPANCY IT STEERS THE VEHICLE INTO ONCOMING TRAFFIC. THIS IS REPRODUCIBLE DEMONSTRATING THAT THIS IS THE WAY THAT IT IS DESIGNED AND NOT AN UNUSUAL OCCURRENCE. CHANGING TIRES HELPS SOMEWHAT BUT DOES NOT MITIGATE IT ENTIRELY. I HAVE BROUGHT THE VEHICLE IN MANY TIMES TO TOYOTA UNDER WARRANTY AND NOTHING IS FOUND AND NOTHING IS DONE TO IMPROVE IT. ONLINE HELP DIRECTLY WITH TOYOTA LIKEWISE HAS NOT LEAD TO ANY IMPROVEMENT. THIS IS A SAFETY ISSUE FOR MANY REASONS INCLUDING DIRECTING THE VEHICLE INTO TRAFFIC AND IT IS VERY DISCONCERTING TO SUDDENLY HAVE THE VEHICLE TAKE CONTROL OF THE STEERING WHEN NEGOTIATING A TURN, PARTICULARLY ON NARROW ROADS OR SHARP TURNS. I EVEN HAD TOYOTA SERVICE ADVISOR IN THE VEHICLE WHEN IT HAPPENED. THIS IS AN ONGOING ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION TOYOTA ARAPAHOE, 10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE SATELLITE RADIO ANTENNA HAS FAILED. IT ONLY RECEIVES A SIGNAL WHEN VEHICLE IS STATIONARY. THIS APPEARS TO BE A COMMON PROBLEM WITH TOYOTA AND LEXUS OWNERS, BASED ON CHAT BOARDS. THE DEALER "FIX" RUNS OVER $1000, AND INVOLVES REPLACING THE ENTIRE LENGTH OF ANTENNA HARNESS; UNDERNEATH HEADLINER.

TAKATA RECALL - OVER A YEAR AGO TOYOTA SENT ME A RECALL NOTICE TELLING ME THAT MY VEHICLE WAS CONSIDERED UNSAFE TO HAVE ANYONE IN THE FRONT PASSENGER SEAT AS IT IS POTENTIALLY DEADLY DUE TO AN AIRBAG DEFECT. FOR OVER A YEAR I HAVE COMPLIED WITH THIS DIRECTIVE AND NOT BEEN FULLY ABLE TO UTILIZE MY VEHICLE AS IT IS NOW ONLY A FOUR PERSON VEHICLE VS. 5 PERSON. RECENTLY I RECEIVED MY RECALL NOTICE STATING THAT TOYOTA WAS FINALLY ABLE TO FIX THIS ISSUE AND THE NOTICE DIRECTED ME TO CONTACT MY LOCAL TOYOTA DEALER TO HAVE SEVERAL PARTS REPLACED. UPON CONTACTING MY LOCAL DEALER I WAS TOLD, "THEY SHOW THEY ARE ON BACK ORDER AT THE MOMENT SO THERE IS NO ETA ON THE EXACT DATE OF WHEN THEY WILL BE IN BUT THERE WAS ONE ORDERED FOR YOU SPECIFICALLY SO WHEN THE PARTS DO COME IN WE WILL CONTACT YOU." SO BASICALLY I WAITED OVER A YEAR FOR TOYOTA TO TELL ME THEY COULD FINALLY FIX THIS POTENTIALLY DEADLY PROBLEM WITH MY VEHICLE ONLY FOR TOYOTA TO TELL ME THEY REALLY CAN'T FIX IT AND DON'T KNOW WHEN THEY'LL BE ABLE TO. THAT'S NOT OKAY. IT'S FALSE ADVERTISING AND A FARCE TO CUSTOMERS WHO HAVE BEEN ASKED TO NOT USE THEIR VEHICLE AS PURCHASED. ADDITIONALLY, MY VEHICLE HAS 95,000 MILES ON IT AND I WILL WANT TO SELL IT SOON (PREFERABLY BEFORE IT HITS 100,000 MILES, BUT WHO IS GOING TO BUY A VEHICLE THAT CAN'T BE USED IN THE MANNER IN WHICH IT WAS INTENDED. THIS ISSUE IS BEING UNFAIRLY ADDRESSED.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER TOYOTA SOUTH OF ATLANTA GEORGIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

TAKATA RECALL: I RECEIVED A NOTICED THAT I COULD NOW COORDINATE WITH MY LOCAL DEALERSHIP TO HAVE THE AIRBAG ISSUES FOXED. WHEN I CONTACTED THE DEALER THEY STATED THEY HAVE THE PART, BUT CANNOT DO THE REPAIR UNTIL 6 OCTOBER, ALMOST 2 MONTHS FROM NOTIFICATION,