2011 TOYOTA 4RUNNER Complaints
View complaints related to 2011 TOYOTA 4RUNNER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2011 TOYOTA 4RUNNER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 TOYOTA 4RUNNER- WETUMPKA, AL
TL* THE CONTACT OWNED A 2011 TOYOTA 4RUNNER. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE COMING FRONT THE VENTS INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND DID NOT DETECT ANY SMOKE. THE CONTACT OPENED THE DRIVER'S DOOR AND SAW FLAMES COMING FROM THE CENTER CONSOLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNKNOWN LOCATION. THE DEALER (REINHARDT TOYOTA, 911 EASTERN BLVD, MONTGOMERY, AL 36117, (334)-272-7147) WAS CONTACTED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 137,000.
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- RISON, AR
WE WERE HIT HEAD ON IN A COLLISION ON 5/5/2017 AND THE AIRBAGS DID NOT DEPLOY. THE FRONT AND SIDE BAGS OF THE OTHER VEHICLE DEPLOYED. THE VEHICLE WE WERE IN DID NOT. IT WAS UNPROVABLE BUT THE AIRBAGS DIDN'T DEPLOY. WE WERE DRIVING AT APPROXIMATELY 60 MPH ON A 4 LANE HIGHWAY.
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- MIAMI, FL
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS STILL DRIVABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL AT TOYOTA OF NORTH MIAMI (16600 NW 2ND AVE, MIAMI, FL 33169, (305) 974-1103). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA 4RUNNER- PICO RIVERA, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS CONTACTED (AUTONATION TOYOTA CERRITOS, 18700 STUDEBAKER RD, CERRITOS, CA 90703, 562-802-4000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL WAS NOT AVAILABLE. *TT THE CONSUMER STATED THEY ONLY REPAIRED THE AIRBAGS. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA 4RUNNER- SAN ANTONIO, TX
TAKATA RECALL NO ACTION FROM THE MANUFACTURER. CONTINUED DELAYS IN CORRECTING THE PROBLEM IS PUTTING MY FAMILIES LIFE IN JEOPARDY.
Source: NHTSA WEB SITE -
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2011 TOYOTA 4RUNNER- ROANOKE, VA
TAKATA RECALL.RECEIVED A LETTER FROM TAKATA STATING MY CAR WAS RECALLED DUE TO DEFECTIVE AIRBAGS.NEVER RECEIVED A RECALL NOTICE.I AM PREGNANT AND NEED TO KNOW IF MY CAR IS SAFE TO DRIVE
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- CARMICHAEL, CA
TAKATA RECALL: WE WERE NOTIFIED OF THE RECALL FOR THE AIR BAG ON OUR 2011 4RUNNER OVER A YEAR AGO. WE HAVE INQUIRED AND OPENED AN ISSUE FOR IT WITH THE DEALERSHIP, BUT ARE BEING TOLD THAT THE PART IS STILL NOT AVAILABLE. WE ARE VERY FRUSTRATED, AS THIS IS THE PRIMARY VEHICLE WE USE WHEN COMMUTING AND GOING ON TRIPS, BUT CANNOT DO SO. WE WERE OFFERED A RENTAL, BUT I AM CONCERNED WITH LEAVING OUR VEHICLE ON THE DEALERSHIP LOT. WE RECEIVED A LETTER IN THE MAIL YESTERDAY, STATING THAT THE COMPANY WHO MAKES THE AIR BAGS, TAKATA, HAS FILED FOR BANKRUPTCY IN THE US. WE ARE STUCK N A ROCK AND A HARD PLACE NOW AND DO NOT KNOW WHAT TO DO. WE HAVE HAD TO DRIVE THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, JUST TO GET LOANER VEHICLES FOR A FEW DAY TRIPS WE HAVE DONE. THIS HAS BECOME A HUGE INCONVENIENCE AND WE WANT THE ISSUE RESOLVED.
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- SUGAR LAND, TX
TAKATA RECALL; CONTACTED THE DEALER, WHO STATES THAT PARTS ARE NOT AVAILABLE. WE ARE ON A LIST. VEHICLE FRONT PASSENGER SEAT IS UNUSABLE SINCE RECALL
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- GULFPORT, MS
TAKATA RECALL I HAVE OWNED MY VEHICLE SINCE I BOUGHT IT IN 2011 AND BEEN TAKING IT TO ALLEN TOYOTA IN GULFPORT, MS FOR ROUTINE MAINTENANCE. LAST WEEK, AT THE 120,000 MILE OIL CHANGE THE DEALERSHIP INFORMED ME THAT THERE WAS A RECALL ON THE AIRBAGS. I CALLED TOYOTA HQ AND THEY INFORMED ME THAT THE RECALL WAS ISSUED IN MAY 2016. I ASKED WHY I HAD NOT BEEN INFORMED PREVIOUSLY, SINCE . (I HAVE NOT CHANGED ADDRESSES). JADE, THE TOYOTA REP SAID THAT THE DEALERSHIP PROBABLY DID NOT INFORM ME BECAUSE THEY MAY NOT HAVE HAD A REPLACEMENT PART. SHE ALSO SO THAT IT WAS THE NHTSA'S RESPONSIBILITY TO INFORM ME OF THE RECALL. I FIND THE FORMER REASON A POOR EXCUSE SINCE IT RESULTED IN ME AND MY FAMILY DRIVING IN AN UNSAFE VEHICLE FOR OVER A YEAR. IF THE LATTER REASON IS TRUE, I WOULD LIKE TO KNOW WHY NHTSA DID NOT SEND ME A RECALL NOTICE. THANK YOU FOR ANY INVESTIGATION, EXPLANATION AND FORMAL COMPLAINT NOTICE TO TOYOTA. TOYOTA CASE # 1710201403
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- ATHENS, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEYWARD ALLEN TOYOTA (2910 ATLANTA HWY, ATHENS, GA 30606, (706) 369-5020) WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE