2015 TOYOTA 4RUNNER Complaints

THE FRONT DRIVER SEAT PLASTIC SKIRTING CLIPS BROKE CAUSING THE SEAT SKIRTING TO TWIST UPWARD AGAINST THE DRIVERS LEG. SEEMS LIKE A DESIGN FLAW WHERE THE POWER SEAT WILL MOVE MORE THAN THE PLASTIC CLIPS CAN HANDLE RESULTING IN WEAR THEN BROKEN CLIPS. TOYOTA OF SAN LUIS OBISPO, CA REPLACED THE SKIRTING WHILE THE VEHICLE WHILE WAS UNDER WARRANTY. ONE MONTH LATER THE CLIPS BROKE AGAIN. TOYOTA OF SAN LUIS OBISPO, CA TOLD ME THERE WAS NO FIX FOR THIS AND IT WOULD JUST CONTINUE TO HAPPEN AND A SECOND REPLACEMENT WOULD NOT BE APPROVED.

THIS IS A TOYOTA LIMITED MODEL THAT HAS A PROPRIETARY XREAS SUSPENSION. THIS CAR HAS BEEN REGULARLY SERVICED AT THE INTERVALS RECOMMENDED BY TOYOTA AT THEIR DEALERSHIP. AT APPROXIMATELY 55,000 MILES THE SERVICE TECH FOUND THAT ALL FOUR STRUTS WERE LEAKING AND REQUIRED $4,500 TO REPAIR AND REPLACE. A VISIT TO A SECOND DEALERSHIP CONFIRMED THE DIAGNOSTIC OUTCOME PROVIDED BY THE FIRST DEALER. I CONTACTED TOYOTA WHO STATED THE WARRANTY HAD LAPSED AND EXPRESSED NO DESIRE TO INVESTIGATE WHY AT 55,000 THE SUSPENSION SYSTEM SEALS AT ALL FOUR WHEELS WOULD FAIL. CONVERSATIONS WITH OTHER OWNERS OF THE SAME MAKE AND MODEL OUTLINED SIMILAR EXPERIENCES. THE SUSPENSION BECAME A SERIOUS SAFETY ISSUE BECAUSE IT BECAME SO SOFT CERTAIN EMERGENCY MANEUVERS WOULD LIKELY RESULT IN LOSS OF CONTROL. WHEN I HAD THE SYSTEM REPLACED I DIRECTED THAT ALL THE REMOVED PARTS BE RETURNED TO ME AND I HAVE THEM SAVED FOR POSSIBLE INSPECTION. I ALSO HAVE PHOTOS OF THE STRUTS TAKEN DURING THE ORIGINAL INSPECTION. I BELIEVE THIS OCCURRED BECAUSE THE SUSPENSION WAS POORLY DESIGNED AND DEFECTIVE. TOYOTA SEEMED TO POSSIBLY ADDRESS THIS IN TECHNICAL SERVICE BULLETIN #T-SB-0145-11. I BELIEVE TOYOTA SHOULD BE HELD RESPONSIBLE FOR POOR DESIGN AND PROVIDE FREE REPAIR AND REPLACEMENT TO ITS PRODUCT OWNERS.

I CONTACTED NHTSA BUT HAVEN'T HEARD BACK. IT'S BEEN OVER 2 MONTHS NOW AND NOTHING FROM TOYOTA ABOUT THE RECALL.

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA ARAPAHOE (10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE FUEL PUMP ASSEMBLY WAS REPAIRED ON JULY 9TH. *TR

TOYOTA CAME OUT WITH RECALL 1-13-2020 (NHTSA RECALL NUMBER 20V012) AND AS OF 5-29-2020, THEY STILL CLAIM THAT NO REMEDY IS AVAILABLE. WHAT IS A TIMELY PERIOD TO WAIT?*DT*JB

I CAME HOME FROM WORK AND REVERSED MY 4RUNNER INTO MY GARAGE AS I NORMALLY DO. THE NEXT MORNING, MY 4RUNNER STARTS AND THE ENGINE SOUNDS NORMAL BUT IT WON'T MOVE WHEN I SHIFT THE GEAR FROM PARK TO DRIVE. I STEPPED ON THE GAS WHILE LEAVING THE GEAR IN DRIVE, THE RPM MOVES BUT THE 4RUNNER STAYED IN THE SAME SPOT. *TR

MULTIPLE TIMES NOW WHILE DRIVING UNDER NORMAL CONDITIONS WE HAVE EXPERIENCED THE INSTRUMENT PANEL GOING ROGUE. ABS, VSC, GAS, CHECK ENGINE, ALL LIGHTS WILL RANDOMLY COME ON. THE SCARY PART IS THIS MOST RECENT TIME IT JUMPED THE SPEEDOMETER WAY UP AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED!

ABOUT 4-5 TIMES PER YEAR FOR THE PAST 4 YEARS MY VEHICLE WILL HESTTATE OR STALL FOR 3-4 SECONDS WHEN TRYING TO ACCELERATE AFTER STOPPING AT A RED LIGHT OR STOP SIGN. THIS HAPPENS INTERMITTENTLY, AT NO REGULAR SEQUENCE, AND WITHOUT WARNING OF ANY KIND. I HAVE NOT RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A RECALL, BUT THE NHTSA INFORMED ME THAT A FUEL PUMP RECALL NOTICE WAS MADE PUBLIC ON JANUARY 20, 2020. I HAVE CONTACTED MY LOCAL DEALER ON TWO OCCASIONS, BUT THEY TELL ME THE SAME THING EACH TIME, THAT I NEED TO WAIT ON A LETTER FROM THE MANUFACTURER TELLING ME THAT THEY WILL REMEDY THE SITUATION. AS OF THIS DATE, 4/23/2020, I HAVE NOT RECEIVED SUCH A LETTER, AND THE NHTSA SAYS THE SAME THING. MY UNDERSTANDING IS THAT THE MANUFACTURER HAS TO SEND SUCH A REMEDY LETTER WITHIN 60 DAYS OF THE PUBLIC NOTIFICATION, AND THAT TIME PERIOD HAS EXPIRED. IT SEEMS THAT THE PROBLEM WITH MY VEHICLE COULD VERY WELL BE THE FUEL PUMP NEEDING TO BE REPLACED. CAN YOU PURSUE THE MANUFACTURER TO ISSUE THEIR REMEDY LETTER BEFORE A SERIOUS ACCIDENT OCCURS?

THE 4RUNNER HESITATES AT 40MPH AND 60MPH WHEN TRYING TO COAST/MAINTAIN SPEED WITH SLIGHT PRESSURE ON THE GAS PEDAL. AT OTHER SPEEDS OR WHILE ACCELERATING AT 40/60MPH THERE IS NO HESITATION. I TOOK IT TO THE DEALERSHIP, BUT THEY SAID THEY CAN'T REPLICATE THE PROBLEM. IT IS STILL HAPPENING THOUGH.