2011 TOYOTA 4RUNNER Complaints
View complaints related to 2011 TOYOTA 4RUNNER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2011 TOYOTA 4RUNNER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 TOYOTA 4RUNNER- CAPE CORAL, FL
TAKATA RECALL--TOYOTA CONTINUES TO SAY REMEDY NOT AVAIABLE YET IT HAS BEEN OVER A YEAR SINCE RECALL WAS ISSUED. I THOUGHT RECALLS ARE SUPPOSED TO BE TAKEN CARE OF IN A TIMELY MANNER. I THINK THIS SAFETY RECALL NEEDS TO BE ADDRESSED NOW. TO ADD FUEL TO THE FIRE I JUST RECEIVED A CLASS ACTION LAWSUIT AGAINST TOYOTA AND I AM SUPPOSED TO PUT IN A CLAIM OR EXCLUDE MYSELF BY SEPT. 25, 2017 (JUST WHAT THE HELL AM I SUPPOSED TO DO NOW)? (MAKES A PERSON WANT TO BUY A CHEVY)( RED TAPE SUCKS)
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- BIRMINGHAM, AL
TAKATA RECALL; WE WERE NOTIFIED ABOUT THE AIRBAG RECALL WELL OVER A YEAR AGO BUT THERE IS STILL NO REMEDY. I KNOW SENDING THE RECALL LETTER TAKES THE "HEAT" OFF TOYOTA FOR ANY INJURIES THAT MAY OCCUR SHOULD THE AIRBAG DEPLOY AND INJURE SOMEONE BUT THIS IS MY SON'S CAR, THAT HE USES EVERY SINGLE DAY! WE HAVE ASKED TOYOTA FOR UPDATES; THEY SAY THEY HAVE NONE. WE HAVE ASKED IF THEY WILL ALLOW US TO JUST TRADE IN THE CAR; THEY SAY NO. WE HAVE ASKED IF WE CAN HAVE A LOANER CAR UNTIL THE REMEDY IS AVAILABLE TO FIX MY SON'S CAR; THEY DECLINE. MY SON'S WELL BEING IS TOO IMPORTANT TO ME TO IGNORE THIS ANY MORE. IT IS RIDICULOUS THAT MORE HAS NOT BEEN DONE TO 1. FIND A SOLUTION TO THE PROBLEM, AND 2. EITHER ALLOW CUSTOMERS TO TRADE THEIR CAR IN OR GIVE THEM A LOANER CAR. WHAT IS A LIFE WORTH?
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- MYRTLE BEACH, SC
I HAVE BEEN WAITING SINCE MAY OF 2016 AND THERE STILL IS NO SIGN OF WHEN THESE AIRBAGS WILL BE REPLACE. WE ARE UNABLE TO USE THIS VEHICLE BECAUSE OF FAMILY SIZE.
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- GROSSE ILE, MI
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE VICTORY TOYOTA AND LA' FONTAIN TOYOTA DEALERS. BOTH DEALERS STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WERE WORKING TO FIND AN APPROPRIATE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA 4RUNNER- STATEN ISLAND, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH HUDSON TOYOTA (599 NJ-440, JERSEY CITY, NJ 07305) WHO STATED THAT THEY HAD NO INFORMATION ON THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..UPDATED 09/06/17 *BF .
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 TOYOTA 4RUNNER- ORANGE, TX
TAKATA RECALL, I RECEIVED NOTIFICATION OF THIS RECALL OVER A YEAR AGO. MAY OF 2016. I LIVE IN A HOT, HUMID AREA. TOYOTA SUGGESTS THAT NO ONE RIDE IN MY PASSENGER SEAT. AM I REALLY NOT SUPPOSED TO LET ANYONE RIDE IN MY FRONT SEAT FOR OVER A YEAR? I REALIZE THIS IS A LARGE RECALL. BUT I DO NOT PLAN TO GET RID OF MY 4RUNNER ANY TIME SOON. HOW LONG IS THIS SUPPOSED TO TAKE?
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- PEARLAND, TX
TAKATA RECALL: HAVE BEEN WAITING FOR OVER A YEAR FOR A REMEDY. HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT FOR ALL OF THAT TIME. HAVE CALLED TOYOTA DIRECTLY ON 03/08/17 (CASE # 1703082418) AND CONTACTED MY LOCAL DEALER ON MULTIPLE OCCASIONS ONLY TO DISCOVER THEY STILL HAD NO SOLUTION TO THE ISSUE. GOT TIRED OF WAITING AND WANTED TO PURCHASE A NEW VEHICLE THAT MY FAMILY CAN RIDE IN TOGETHER. WENT TO TRADE IN THIS VEHICLE ON 07/01/17 AND THE DEALER UNDERCUT MY FAIR TRADE IN PRICE BY $5,000 STATING THE OUTSTANDING RECALL WAS A DANGER TO A FUTURE OWNER AND THAT THEY COULDN'T SELL THE VEHICLE WITH A KNOWN SAFETY HAZARD. EXTREMELY FRUSTRATED THAT TOYOTA HASN'T FOUND A SOLUTION TO THIS KNOWN ISSUE FOR OVER A YEAR. NOW IT'S COST ME THOUSANDS OF DOLLARS.
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- BROOKSVILLE, FL
TAKATA RECALL - HAVE BEEN WAITING 1 YEAR TO RECEIVE NOTIFICATION FROM TOYOTA AS TO THEIR REMEDY TO FIX MY AIRBAG. I AM IN ZONE A AND WOULD APPRECIATE GETTING MY VEHICLE FIXED. I WAS FIRST NOTIFIED BY TOYOTA IN JULY 2016; HOW LONG MUST I WAIT TO GET A SAFETY ISSUE FIXED?
Source: NHTSA WEB SITE -
2011 TOYOTA 4RUNNER- GRAYSON, GA
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ATLANTA TOYOTA (LOCATED AT 2345 PLEASANT HILL ROAD, DULUTH, GA 30096, TEL: (770) 872-0087) WHERE THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA 4RUNNER- BRANDENTON, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE