2004 TOYOTA AVALON Complaints

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED AN INTERIM RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS EXCEEDING A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE CONCERN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). THE CONTACT STATED THAT THERE WAS A FOUR MONTH WAIT BECAUSE THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE WAS A RECALL INITIATED 27 MARCH 2014 FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL MODULE (ECM). TOYOTA MAILED LETTERS ON 05 MAY 2014 ADVISING OWNERS OF THE RECALL. AS OF TODAY (16 SEP 2014), TOYOTA HAS FAILED TO PROVIDE THE PARTS AND/OR FIX THE SRS ECM. AS OF TODAY, TOYOTA DOES NOT HAVE AN ESTIMATED DATE THAT THE PARTS WILL BE AVAILABLE TO REMEDY THIS RECALL #14V147. SINCE THIS IS A SAFETY ISSUE AND THE AIRBAG COULD DEPLOY UNEXPECTEDLY AT ANY TIME, PLEASE DIRECT TOYOTA TO PROVIDE THE PARTS AND FIX THIS SAFETY ISSUE AS SOON AS POSSIBLE. 6 MONTHS DELAY IS 5 MONTHS TOO LONG FOR DRIVERS TO BE PUT AT RISK BY TOYOTA'S FAILURE TO FIX THE PROBLEM. *TR

I AM WRITING YOU TO ASK TOYOTA TO FOLLOW THROUGH WITH IMPLEMENTING THIS RECALL REMEDY. AFTER RECEIVING THE INTERIM NOTICE, I HAVE BEEN PATIENTLY WAITING FOR THE "FIX" OR REMEDY. HOWEVER I HAVE BEEN STONEWALLED IN A CALL TO TOYOTA -- TOYOTA CONTINUES TO SAY "NO REMEDY IS CURRENTLY AVAILABLE" AND THAT THEY WILL "NOTIFY YOU WHEN THE REMEDY IS READY." HOW LONG WILL NHTSA ALLOW TOYOTA TO KEEP DELAYING "PREPARING THE REMEDY?" I AM DELAYING DRIVING THIS CAR UNTIL THE "REMEDY" HAS BEEN IMPLEMENTED. I AM ASKING THE NHTSA TO DIRECT TOYOTA TO IMPLEMENT THIS REMEDY IN MY CAR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); BUT THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/14/14*CN

I HAVE BEEN NOTIFIED BY TOYOTA THAT MY 2004 AVALON XLS MAY HAVE A DEFECTIVE AIR BAG. I RECEIVED A NOTIFICATION FROM TOYOTA IN MAY 2014 OF SUCH DEFECT. AS OF SEPTEMBER 9, 2014, I HAVE NOT BEEN NOTIFIED IF A SOLUTION OR WHAT CORRECTIVE ACTION IS BEING TAKEN. TOYOTA HAS HAD SUFFICIENT TIME TO DEVELOP A SOLUTION AND FIX MY AND ALL OTHER VEHICLES THAT HAVE THIS PROBLEM. THERE IS NO URGENCY. THERE IS NO COMMUNICATION. YOU, THE REGULATOR, AND TOYOTA, THE MANUFACTURER, HAVE DONE A LOUSY JOB IN CORRECTING THIS PROBLEM. PLEASE UPDATED ME REGARDING THE STATUS OF THIS RECALL. THANK YOU. *TR

I RECEIVED A RECALL NOTIFICATION IN MARCH, 2014 FROM TOYOTA THAT MY AIR BAGS MAY DEPLOY AT ANY TIME. I HAVE MADE MONTHLY CALLS TO THE LOCAL DEALER AND TOYOTA ABOUT WHEN IT CAN BE REPAIRED. SIX MONTHS LATER, THEY STILL DO NOT HAVE AN ANSWER. JUST HOW LONG IS IT BEFORE THERE IS A SOLUTION AND IT IS AVAILABLE? IS MY CAR SUPPOSE TO SIT IN THE DRIVE WAY OR DO I JUST FEEL LUCKY AND DRIVE THE CAR, WHICH INVOLVES INTERSTATE DRIVING AT TIMES? *TR

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V147000 (AIRBAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY DAUGHTER WAS IN A CAR ACCIDENT IN DEC 2013 INVOLVING OUR 2004 TOYOTA AVALON. WE SUSPECT THE CRUISE CONTROL DID NOT RELEASE AS IT SHOULD HAVE. SHE HAD BEEN USING THE CRUISE CONTROL AND TAPPED THE BRAKE TO RELEASE IT AS SHE EXITED A HIGHWAY SHE THEN STEPPED ON THE BRAKE TO SLOW DOWN AS SHE EXITED THE EASTBOUND HIGHWAY TO MANEUVERE THE EXIT CURVE TO MERGE ONTO A SOUTHBOUND INTERSTATE HIGHWAY. ON THE CURVE SHE NOTICED THE CAR WASN'T SLOWING DOWN AS IT SHOULD, AND WHEN SHE BRAKED HARDER, THE BRAKES LOCKED UP SENDING HER INTO A SWERVE. THE CAR TRACED A PATH SIMILAR TO AN UPSIDE DOWN QUESTION MARK. SHE CROSSED TWO LANES, AND THE REAR OF THE CAR HIT A WALL LANDING HER FACING TRAFFIC RIGHT NEXT TO THE ROADWAY. WHEN THE CAR CAME TO A STOP, BOTH THE GAS PEDAL AND THE BRAKE WERE COMPLETELY DEPRESSED TO THE FLOOR, AND THE ENGINE HAD SHUT OFF. HER FOOT HAD NOT BEEN ON THE GAS PEDAL FOR SOME TIME SINCE SHE WAS USING THE CRUISE CONTROL. THE INSURANCE COMPANY TOTALED OUT THE CAR. THANKFULLY, THERE WERE NO OTHER CARS INVOLVED, BUT MY DAUGHTER WAS PRETTY SHAKEN UP AND HAD TO BE TREATED FOR HEADACHES/NECK SORENESS DUE TO WHIPLASH. WHEN SHE RESTARTED THE CAR (SHE HAD TO TURN THE KEY OFF FIRST, THEN ON), THE PEDALS RETURNED TO NORMAL AND SHE WAS ABLE TO MOVE THE CAR ACROSS TO A SAFER LOCATION ON THE SHOULDER OF THE ROAD TO AWAIT HELP. TOYOTA'S GAS PEDAL RECALL STARTED WITH THE 2005 TOYOTA AVALON, SO WE HAD NO RECOURSE FOR ACTION AND THE CAR IS NOW GONE, SO THERE IS NO EVIDENCE TO INSPECT. WE ARE CONVINCED THE GAS PEDAL STICKING / CRUISE CONTROL REFUSING TO RELEASE WAS THE CAUSE OF THE ACCIDENT AND WANT TO PASS ON THE INFORMATION SO THAT OTHERS CAN BE PROTECTED FROM INJURY *TR