2012 TOYOTA AVALON Complaints

THE TRUNK LID IS NOT SUFFICIENTLY COUNTERBALANCED AND FALLS CLOSED EVEN WHEN RAISED TO ITS UPPER LIMIT. SOMETIMES THE LID WILL NOT OPEN FROM THE INSIDE SWITCH; IT UNLOCKS, BUT DOES NOT OPEN (3 FAILURES). THIS FAILED AT THE DEALERSHIP. THE LID FELL CLOSED, NUMEROUS TIMES, MINOR INJURY TO MY HEAD (1 TIME). TOYOTA TELLS ME NOTHING IS WRONG AND IS FUNCTIONING AS DESIGNED

THE CAR WOULD NOT RESPOND TO THE REMOTE, SO I HAD TO USE THE KEY TO GET ACCESS, THEN I WAS ABLE TO LOCK AND UNLOCK DOORS AND TURN ON IGNITION.I TURNED IGNITION ON AND SAW DISPLAY FLASH VARIOUS ICONS AFTER CAR WAS STARTED. AS I WAS DRIVING THE DASH ICONS FLASHED AGAIN. THE CAR DID NOT STOP, SO I CONTINUED DRIVING. *TR

THE TRUNK LID FALLS DOWN EVEN IF LIFTED TO HIGHEST POINT. LID IS NOT SUFFICIENTLY COUNTERBALANCED. IF ON A SLIGHT INCLINE WITH THE NOSE UP, THE LID WILL NOT OPEN. DEALER TELLS ME (ON TWO SEPARATE OCCASIONS) THAT IT IS OPERATING AS DESIGNED. YEAH, RIGHT, DESIGNED TO FALL ON MY HEAD. DEALER REFUSES TO DO ANYTHING SINCE NOTHING IS BROKEN. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON . THE CONTACT STATED WHEN SHE CAME TO A SUDDEN STOP SHE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE ENGINE RPMS THEN INCREASED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE AS THE SERVICE BRAKES FAILED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT STATED THAT AFTER THE CRASH, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE CRASHED INTO A CURB. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER STRUCK THEIR HEAD ON THE DASHBOARD. THE POLICE WERE PRESENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 15,000.

I PURCHASED THE AVALON AT THE END OF THE 2012 YEAR. IT NOW HAS 16,000 MILES ON IT. THE CAR IS GARAGED OUTSIDE IN MASSACHUSETTS. ON NOVEMBER 10, 2012 (MONTH AFTER PURCHASE) AND YESTERDAY, JANUARY 28, 2014, THE CAR WAS BROUGHT BACK TO THE DEALERSHIP FOR A REAR SUSPENSION CLUNKING NOISE THAT HAPPENS DURING COLD WEATHER (32 TO -10 DEGREES FAHRENHEIT). BOTH TIMES THE MECHANICS SAY THEY CANNOT FIND ANYTHING WRONG, NOTHING IS LOSE WITH THE SUSPENSION, AND THERE ARE NO RECALLS ABOUT IT. THE BEST WAY TO DESCRIBE THE NOISE IS WHEN GOING OVER POT HOLES IN COLD WEATHER, I HEAR A CLUNK FROM REAR SUSPENSION (BOTH LEFT AND RIGHT SIDE) LIKE SOMETHING IS LOOSE IN THE TRUNK (TRUNK WAS COMPLETELY EMPTY YESTERDAY). THE SOUND IS NOT TOO LOUD, BUT AUDIBLE ENOUGH TO NOTICE. THE REAR STRUTS PERFORM WELL, AND THE CAR DOES NOT BOTTOM OUT. AS SOON AS THE WEATHER WARMS UP, THE NOISE GOES AWAY. IT IS VERY REALLY ANNOYING TO HEAR THIS CLUNK AND THE DEALERSHIP NOT BE ABLE TO IDENTIFY THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN BANGING NOISE COMING FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND NOTICED THAT THE FRONT DRIVER'S SIDE BUMPER WAS LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE FRONT BUMPER COVER, FRONT FENDER LINER AND THE ENGINE BOTTOM COVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,847. UPDATED 11/19/13*LJ

2ND COMPLAINT (FIRST COMPLAINT - #10522765) - ON JULY 2, 2013, AROUND 5:20 P.M., MY FOURTH INCIDENT OF BRAKE FAILURE OCCURRED. I WAS GOING ABOUT 5 MILES AND APPLIED BRAKES. BRAKES FAILED AND ENGINE SOUNDED LIKE IT WAS RACING. I CRASHED INTO A THE REAR OF A SEDAN WHICH WAS STOPPED. NO INJURIES WERE SUSTAINED. WE WERE ABLE TO DRIVE THE CARS TO A DEVELOPMENT TO EXCHANGE INSURANCE INFORMATION. I DROVE THE CAR TO THE DEALERSHIP FOR TRADE-IN SINCE IT WAS UNRELIABLE FOR DRIVING AT SLOW SPEEDS. AN EARLIER POTENTIAL INCIDENT OCCURRED IN THE MORNING WHEN I WAS BRAKING AND SLOWING DOWN TO MAKE A RIGHT HAND TURN, THE INDIVIDUALS WERE CROSSING THE STREET ON WHICH I WAS TURNING INTO AND THE BRAKES SEEMED TO NOT ENGAGED AND THE ENGINE BEGAN TO RACE. I APPLIED MORE PRESSURE ON THE BRAKE PEDAL AND THE BRAKES ENGAGED AND STOPPED THE CAR, BARELY. I AM EXTREMELY DISAPPOINTED IN THE LACK OF QUALITY IN THE TOYOTA AVALON. I AM ALSO DISAPPOINTED IN THE TOYOTA SERVICE CENTER'S FOCUS OF THE BRAKING SYSTEM WITHOUT EXAMINING COMPUTER SYSTEMS' ENGINE CONTROLS AND SPEED CONTROLS. *TR

PURCHASED USED CERTIFIED-USED AVALON WITH 28.3K MILES ON JUNE 8. ON JUNE 15, THE FIRST INCIDENT OCCURRED FROM PARKING LOT TO STOP SIGN. APPLIED BRAKES AND NO RESPONSE. AVALON SPED UP AND HAD TO TURN THE CAR TO AVOID ACCIDENT. APPLIED BRAKES AGAIN AND WAS ABLE TO STOP THE CAR. CONTINUED HOME AND NO PROBLEMS. ON JUNE 16, APPROACHING STOP SIGN FROM DOWNWARD HILL AND APPLIED BRAKES AND NO RESPONSE. AVALON SPED UP AND WAS ABLE TO MAKE TURN WITH BEING HIT BY ON COMING TRAFFIC. TOOK CAR TO DEALERSHIP FOR INSPECTION. FOUND NOTHING WRONG AND ATTRIBUTED TO USER ERROR. ON JUNE 30, APPROACHING A 4 WAY STOP, WAS ABLE TO STOP AND WAIT FOR CAR IN FRONT OF ME TO GO. WHEN I APPLY GAS TO MOVE UP TO THE STOP AREA, I REMOVED MY FOOT FROM GAS PEDAL AND APPLIED THE BRAKES. BRAKES DID NOT RESPOND AND I CONTINUED TO GO FORWARD. I STEERED OUT OF THE WAY OF A PERSON MAKING A RIGHT HAND TURN AND CLEARED THE STOP SIGN. AFTER 60 FEET, APPLIED THE BRAKES AND THEY WORKED. WAS VERY UPSET THAT THIS HAD HAPPENED FOR THE THIRD TIME AND KNEW THAT FIRST 2 INCIDENTS WERE NOT USER ERROR. ON JULY 1, RETURNED TO SERVICING DEALER WHO PERFORMED BRAKE SYSTEM HEALTH CHECK AND ATTEMPTED TO DUPLICATE WHAT I EXPERIENCED. THE SERVICE DEPARTMENT SAID THAT ALL OF THEIR TESTS SHOWED NORMAL OPERATIONS. AVALON IS UNDER MANUFACTURER'S WARRANTY. REMAIN CONCERN THAT THIS MAY HAPPEN AGAIN AND SOMETHING WORST MAY OCCURRED. CONSIDERING MY OPTIONS. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE WHEN IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A SCOOTER, A RESIDENTIAL GARAGE DOOR AND A WALL. THE CONTACT WAS NOT INJURED. THE ENGINE RPMS CONTINUED TO RACE UNTIL THE VEHICLE WAS SHIFTED INTO NEUTRAL AND STOPPED. THE CONTACT SPOKE WITH THE MANUFACTURER AND IT WAS STATED THAT AN ENGINEER WOULD BE SENT TO FURTHER ASSESS THE VEHICLE. THE VEHICLE WAS NOT INSPECTED. THE FAILURE AND THE CURRENT MILEAGES WERE 900. *TR