2015 TOYOTA AVALON Complaints

ON FEB. 5, 2020 AT ABOUT 6:30 AM, MY WIFE WAS PULLING UP BEHIND CARS STOPPED AT A RED LIGHT, AS SHE APPLIED THE BRAKES TO STOP, THE CAR SUDDENLY ACCELERATED, SHE PRESSED THE BRAKES AS HARD AS SHE COULD, THE CAR CONTINUED TO DRIVE FORWARD HITTING THE CAR AHEAD OF HER IN LINE. SHE COULD HEAR THE CAR ENGINE RACING AND TRIED TO PUT THE CAR IN PARK, BUT IT WENT INTO REVERSE AND RAPIDLY MOVED BACKWARDS, EVEN WITH HER FOOT ON THE BRAKE, HIT THE CAR BEHIND HER. SHE THAN ONCE AGAIN TRIED TO UP THE CAR IN PARK, BUT PUT IT BACK IN DRIVE AND THE OUR CAR ACCELERATED FORWARD AGAIN FILL SPEED HITTING THE CAR AHEAD FOR A SECOND TIME, ALL THE TIME HOLDING HER FOOT DOWN AS HARD AS SHE COULD ON THE BRAKE. AFTER HITTING THE CAR AHEAD FOR THE SECOND TIME, SHE PUSHED THE ENGINE STOP BUTTON AND THE ENGINE STOPPED RUNNING AT FULL RPM. SHE NOTED THAT THERE THE FRONT TIRES WERE SMOKING ALOT SINCE THE TIRES WERE ROTAING EVEN THOUGH THE CAR WAS AT A STOP, DUE TO THE ENGINE RACING FULL RPM. POLICE WERE CALLED AND THEY DISPATCHED A TOW TRUCK FOR OUR CAR. THE POLICE NEVER ARRIVED, THE TOW TRUCK LOADED OUR CAR AND TOWED IT TO THE AAA STORAGE YARD .

I WAS HEADING DOWN SNOW GEESE SOUTH IN DUCK N.C. TO TURN LEFT ONTO WOOD DUCK DRIVE. AS I APPROACHED THE TURN, MY BRAKES FAILED AND I WENT INTO THE PARKING AREA OF 1324 DUCK ROAD. I COULD HIT A PARKED TRUCK OR HOUSE. I HIT THE TRUCK. THE AIRBAGS DIDNT DEPLOY. NONE OF THEM. IT WAS A HEAD ON COLLISION. MY CAR WAS TOTALED. THE POLICE SHOWED UP AND WERE SUPRISED THAT THERE WERE NO AIRBAGS. THIS CONCERNS ME GREATLY. THE BRAKES FAILING WAS SCARY ENOUGH, BUT ABSOLUTELY NO AIRBAGS! *DSY

UNKNOWN LEAKING. WE HAVE NARROWED DOWN TO THE SUNROOF OR TOP PORTION OF THE WINDSHIELD. CAN NOT PIN POINT LEAK, BUT AFTER COVERING WITH TARP IN PARTICULAR AREAS WE HAVE NARROWED IT DOWN TO THE SUN ROOF OR W/S. THE DRAIN PLUGS ARE CLEAR IN THE SUN ROOF.

PEARL WHITE PAINT IS PEELING ON RIGHT SIDE AND REAR OF VEHICLE. 2, AIRBAG LIGHT STAYS ON WHEN STATIONARY OR MOVING.

THE AVALON HYBRIDS COVERED ONLY BY WARRANTY ENHANCEMENT ZKK ARE SUFFERING THE SAME DANGERS AND FVMSS NONCOMPLIANCE DUE TO BRAKE BOOSTER PUMP ASSEMBLY FAILURES AS THOSE TOYOTA COVERED BY SAFETY RECALLS (D0H & K0L). BY EXCLUDING AVALON HYBRIDS WITH DEFECTIVE BRAKES FROM THE D0H AND K0L SAFETY RECALLS, TOYOTA IS LEAVING THE OWNERS TO HELPLESSLY EXPERIENCE LIFE-THREATENING BRAKE FAILURE OR MALFUNCTION BEFORE TOYOTA WILL PROVIDE THE REPLACEMENT BRAKE COMPONENTS NEEDED TO MAKE THE VEHICLE SAFE. THE LAW REQUIRES TOYOTA TO PREVENT THE LIFE-THREATENING DANGERS OF THIS BRAKE DEFECT BEFORE THE FAILURE OCCURS. TOYOTA'S COST-CUTTING STRATEGIES ARE CAUSING CRASHES AND INJURIES. INJURIES AND CRASHES CAUSED BY THE BRAKE DEFECT EXPLAINED IN THIS LETTER HAVE OCCURRED AND BEEN REPORTED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. TOYOTA'S DECISION TO PROVIDE A REACTIONARY, POST-FAILURE REPAIR - INSTEAD OF A PREVENTATIVE SAFETY RECALL REMEDY - EXPLAINS MANY OF THE CRASHES AND INJURIES ON NHTSA'S SAFERCAR.GOV WEBSITE. RELEVANT COMPLAINTS FROM SAFERCAR.GOV INCLUDE 10515182 AND 11093611. DIAGNOSTIC TROUBLE CODES C1256, C1253, C1252, AND C1391 - INDICATING DANGERS AND NONCOMPLIANCE - ARE BEING STORED IN VEHICLES EXCLUDED FROM THE PAST SAFETY RECALLS. TOYOTA HAS LONG HAD KNOWLEDGE OF THE UNREASONABLE RISKS TO SAFETY AND FMVSS NONCOMPLIANCE OCCURRING IN HYBRIDS EXCLUDED FROM THEIR SAFETY RECALLS. TOYOTA GETS REAL-TIME TRANSMISSIONS OF DTCS AND FREEZE FRAME DATA FROM HYBRIDS WITH FAILED BRAKES THROUGH THE TECHSTREAM TOOL AT ITS FRANCHISE DEALERSHIPS.

TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD AN EXPLOSION AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CONTACT CALLED NEWARK TOYOTA WORLD (230 E CLEVELAND AVE, NEWARK, DE 19711) AND SCHEDULED A DIAGNOSTIC AND REPAIR APPOINTMENT FOR JUNE 24, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNED A 2015 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED. WHILE DRIVING 35 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE IN TIME AND REAR ENDED ANOTHER VEHICLE. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TOWED TO DAYTONA TOYOTA 1700 (451 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 255-7475), BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE UNLESS THE BRAKE FAILURE COULD BE DUPLICATED. THE FAILURE MILEAGE WAS 16,251. *JS *LN *TT

TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION IN THE VEHICLE, WHICH SHORTED OUT THE DISPLAY PANEL WITHOUT WARNING. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY HOUSTON, TX 77079, (281) 496-2000) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED A RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TIME TO TIME EVERYTHING ON THE DASHBOARD OF MY CAR SHUTDOWN (LIGHTS, NAVIGATION, STEREO SYSTEM E.T.C. ALL ELECTRONIC DEVICES, IT MOSTLY HAPPENS WHEN I DRIVE, ALSO THE DASHBOARD MAKES A NOISE WHICH SOUNDS LIKE A CLICK. ABOUT AN YEAR AGO I GOT A RECALL FOR BUT WHEN I BROUGHT MY CAR TO THE TOYOTA OF NOHO THEY TOLD ME THAT THEY DIDN'T FIND ANY PROBLEM, SO NOTHING HAS BEEN REPLACED AND I STILL HAVE BOTH PROBLEMS WHICH HARD TO FIND OUT BY DRIVING COUPLES OF MILES, HOW A TECHNICIAN EXPLAINED TO ME. SO PLEASE REQUEST A REPLACEMENT OR FIX THEM, BECAUSE IT'S DANGEROUS WHEN POWER GOES OFF WHILE YOU ARE ON FREEWAY. I HAVEN'T MENTIONED THAT I GOT LOST MANY TIMES BECAUSE THE NAVIGATION STOPPED WORKING, OR LIGHTS GOT OFF AT NIGHTTIME. SINCERELY [XXX] . TEL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR