1997 TOYOTA AVALON Complaints

1997 TOYOTA AVALON HAS AN IGNITION SYSTEM FLAW THAT CAUSE THE CAR TO ROLL AFTER BEEN STOPPED AND KEY REMOVED. SUBSEQUENTLY IT MAY NOT START AGAIN THE NEXT TIME WHEN KEY INSERTED. *LA

FAILURE OF A TIRE AT HIGHWAY SPEED. THE TREAD PORTION OF THE TIRE SEPARATED FROM THE CASING OF THE TIRE RESULTING IN A LOSS OF CONTROL AND VEHICLE DAMAGE. THE DRIVER WAS ABLE TO STOP THE VEHICLE WITHOUT DAMAGE TO OTHER VEHICLE OF INJURY TO THE PASSENGERS.*AK

I AM ON MY 3RD BATTERY IN SIX AND ONE HALF YEARS. I HAVE A 1997 AVALON, TOYOTA. NO INDICATION THAT BATTERY IS GOING, THE CAR JUST GOES DEAD. THE LAST TWO TIMES WERE AT NIGHT AND THE CAR HAD TO BE TOWED. APRIL 23, 2001 BATTERY WITH A 70 MONTH WARRANTY LASTED TILL AUG.26,2003.

I PURCHASED A 1997 TOYOTA AVALON XLS WITH 55,000 MILES ON IT FROM LEITH TOYOTA IN RALEIGH NORTH CAROLINA IN MARCH OF 2002. I NOW HAVE 74,000 MILES ON IT AND HAVE DISCOVERED THAT THE POWER STEERING PUMP AND COMPLETE POWER STEERING RACK NEEDS TO BE REPLACED AT THE COST OF $1200.00. I DO NOT UNDERSTAND WHY I SHOULD BE RESPONSIBLE FOR THIS. I HAVE REVIEWED THE NTSB WEBSITE AND THERE ARE NUMEROUS COMPLAINTS OF THE SAME PROBLEM. WHY IS THERE NOT A RECALL? I TRIED TO GET THE DEALERSHIP TO COVER SOME OF THE COSTS AND ALL THEY OFFERED WAS A FREE RENTAL. MAYBE I SHOULD WRITE OPRAH, SEEMS EVERYONE LISTENS TO HER AND SEE IF SHE CAN MAKE IT PUBLIC!

I PURCHASED A BRAND NEW 1997 TOYOTA AVALON FOR MY WIFE. THE VEHICLE HAS JUST RECENTLY TURNED OVER 29,000 MILES, AND OBVIOUSLY HAS PASSED THE 3 YEAR WARRANTY. HOWEVER, IT HAS YET TO REACH THE NORMAL 36,000 MILE WARRANTY MARK. ON JANUARY 18, 2003 I NOTICED A LARGE PUDDLE OF FLUID UNDERNEATH THE CAR. I CHECKED THE FLUID LEVELS, AND FOUND THAT THE POWER STEERING RESERVOIR WAS ALMOST EMPTY. I TOOK THE CAR TO THE LOCAL TOYOTA DEALERSHIP (WHERE I PURCHASED THE CAR) AND WAS INFORMED THAT THE POWER STEERING RACK WAS LEAKING, AND WOULD HAVE TO BE REPLACED AT A COST OF $850.00 PLUS TAX, FOR A RE-MANUFACTURED PART. I CONTACTED THE CUSTOMER SERVICE REP WITH THE DEALERSHIP, AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO, EVEN THOUGH THE VEHICLE HAD SUCH LOW MILEAGE. HE SUGGESTED I CONTACT TOYOTA CORPORATE, BUT THAT DUE TO THE CURRENT ECONOMIC CONDITIONS, THAT TOYOTA WAS NOT BEING VERY GENERIOUS WITH "GOOD WILL" COMPENSATIONS. I CALLED TOYOTA COROPORATE IN CALIFORNIA AND LODGED MY COMPLAINT. WHILE I HAVE YET TO HEAR BACK FROM THEM (IT IS NOW FEBRUARY 6, 2003) I WAS GIVEN THE IMPRESSION THAT NOTHING WOULD BE DONE TO HELP ME DEFREY THE COST OF THESE REPAIRS. I HAVE SINCE DONE CONSIDERABLE RESEARCH VIA THE INTERNET, AND ON THE NHSTA WEBSITE ALONE, I FOUND A LARGE PORTION OF THE COMPLAINTS THAT HAD BEEN FILED REGARDING THIS VEHICLE WAS THE RESULT OF THE POWER STEERING RACK LEAKING FLUID, AND REQUIRING REPLACEMENT. HOW MANY OTHERS ARE OUT THERE THAT HAVE NOT FILED A REPORT. I BELIEVE THIS PROBELM COULD RESULT IN SOME ONE BEING KILLED OR SERIOUSLY INJURED SHOULD THE STEERING LOCK UP OR BECOME TOO HARD TO MOVE BECAUSE OF ALL THE FLUID LEAKING FROM THIS DEVICE. I FURTHER BELIEVE THAT TOYOTA SHOUL BE INSTRUCTED TO RECALL AND REPAIR, OR REIMBURSE ANYONE WHO HAS ONE OF THESE VEHICLES.

CONSUMER STATES THAT THE RACK AND PINION IS LEAKING. DEALER NOTIFIED AND REPLACED THE SEAL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM

WHILE DRIVING AT ANY SPEED ENGINE LIGHT COMES ON; THEN, CONSUMER CAN HEAR WATER IN ENGINE.THIS CAN RESULT IN A FIRE. DEALER NOTIFIED. *AK

HOW MANY PEOPLE MUST COMPLAIN BEFORE SOMETHING IS DONE? THERE MUST BE SO MANY PEOPLE THAT DON'T COMPLAIN, BUT HAVE THESE SAME PROBLEMS! NO SAFETY DEFECT LISTED. *AK

CONSUMER STATES WHILE PLACING VEHICLE IN REVERSE AND WITHOUT WARNING VEHICLE ACCELERATED FORWARD, ON THE SECOND OCCASION THERE WAS A MINOR COLLISION.*JB

CONSUMER WAS INVOLVED IN A HEAD ON COLLISION, CONSUMERS WIFES HEAD HIT THE WINDSHIELD AND THEN THE AIRBAGS DEPLOYED, HITTING HER IN THE CHEST AT A GREAT IMPACT, CONSUMER WAS ALSO WEARING HER SEAT BELT, TOYOTA STATED THAT THE AIRBAGS WORKED AS DESIGNED. *SLC