2013 TOYOTA AVALON Complaints

VEHICLE WAS STATIONARY IN PARKING LOT. WHILE CHANGING A FLAT TIRE, THE JACK COLLAPSED. THAT ALLOWED THE VEHICLE TO FALL TO THE GROUND.

THE MAIN ISSUE WITH THIS VEHICLE I NOTICED ON MARCH 10 2017AND SCHEDULED AN APOINTMENT ON MARCH 15 2017. IS THE HEADLINER HAS SEPARATED AND FALLING DOWN BEHIND MY MOONROOF OR SUNROOF OPENING LEAVING A GAP. PUSH IT BACK UP AND IT POPS BACK LOOSE. IT LOOKS LIKE THE TWO DUAL LOCK FASTENERS HAVE FAILED ON BOTH SIDES. THEY LOOK MORE LIKE STICK ON PADS TRYING TO HOLD UP SOMETHING THAT IS TOO HEAVY. PER THE MAINTENANCE TECHNICIAN THE BULLENTIN PERTAINING TO THIS REPAIR CALLS FOR REPLACEMENT OF DUAL LOCK FASTENERS AND THE ADDITIONAL OF A MAGNET AFFIXED TO THE HEADLINER. REPAIR PROCEDURE REQUIRES 3 HOURS FOR PREP, OPERATION STEPS AND CURING OF EPOXY FOR $300.00 FIX. WITH 18,235 MILES ON MY CAR IT SHOULDN'T BE COMING APART NOW. IF YOU KNEW THIS WAS A PROBLEM WHY DIDN'T YOU INFORMED THE CUSTOMERS BEFORE INVESTING BECAUSE I WOULD OF LEFT IT ON THE LOT. WHY SHOULD I HAVE TO SPEND MONEY FOR A WORKAROUND THAT DOESN'T WORK. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BESIDE YOU CAN'T FIX IT OR HAVEN'T FOUND THE RIGHT WORKAROUND.

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL A RECALL WAS MADE ON THIS VEHICLE IN OCTOBERT OF 2015 REPLACEMENT PARTS ARE NOT AVAILBLE NEARLY HAD FOUR BAD ACCIDENTS ON A HIGHWAY GOING TO CHICAGO THE RADAR CRUISE CONTROL IS SUPPOSED TO SLOW THE CAR WHEN YOU GET TO CLOSE TO THE CAR IN FRONT OF YOU. ON CERTAIN OCCASION THIS DOES NOT HAPPEN.

AVALON RECALL NO 15V728. HAD THE RECALL "REMEDY" PERFORMED ON MY CAR 09/07/16 (WAS HAVING NO ISSUE WITH MY CAR BEFORE THE RECALL) AND NOW THE PCS WARNING BUZZES AND LIGHTS UP, AND THE RED BRAKE! MESSAGE LIGHTS UP EVERY TIME I DRIVE THE VEHICLE! CONTACTED TOYOTA CORPORATE OFC (CASE #1609142106 & #1611100472) TO REPORT THE ISSUE HAS NOT BEEN RESOLVED, AND EXPRESS MY FEAR THAT THE SYSTEM WILL NOW NOT WORK WHEN IT IS SUPPOSED TO, BUT THE "CASE MGR" (CORY CARTER) STATED "THERE IS NOTHING ELSE THEY CAN DO FOR ME", AND ADVISED ME TO "SEEK OUTSIDE ASSISTANCE FOR ANY ADDITIONAL HELP'. I ASKED IF THIS MEANT SEEKING AN ATTORNEY, TO WHICH HE REPLIED "YES". I FEEL MY CAR IS NOW UNSAFE, AND TOYOTA COULD CARE LESS!!

WHILE DRIVING WESTBOUND ON THE MUSKOGEE TURNPIKE (HWY 351), AT MILE MARKER 20, THE CRUISE CONTROL SHUT OFF, VEHICLE STABILITY ICON CAME ON, CHECK ENGINE LIGHT BEGAN FLASHING. THE CAR ALSO LOST POWER AND RAN ROUGH. PULLED OVER, SHUT OFF VEHICLE. AFTER RESTARTING, THE CAR RAN FINE. THIS HAS HAPPENED TWICE, OCTOBER 3RD AND OCTOBER 17TH IN 2016. THIS VEHICLE IS EQUIPPED WITH A KEYLESS REMOTE. ADDITIONALLY, THIS HAPPENED NEXT TO A CELL PHONE TOWER ON THE NORTH SIDE OF THE HIGHWAY. IT DOES NOT OCCUR WHILE TRAVELING THE OPPOSITE DIRECTION ON THE HIGHWAY. *TR

DYNAMIC CRUISE CONTROL TURN ITSELF OFF OR APPLIES BRAKES THIS HAS HAPPENED MULTIPLE TIMES ON TANGENT SECTIONS WITH NO VEHICLES IN FRONT - HIGHWAY SPEED (70 MPH). THERE IS A SERIES OF BEEPS AND THE CAR SLOWS GRADUALLY OR ABRUPTLY. DASHBOARD INDICATOR SHOWS THERE IS A VEHICLE IN FRONT BUT NO VEHICLE IS PRESENT - FALSE POSITIVE. TOOK VEHICLE TO TOYOTA DEALER AND HE STATED THAT WHEN PCS WAS DISABLED IT WOULD REMEDY THE PROBLEM. IT DID NOT. RETURNED TO TOYOTA DEALER - HE CHECKED WITH TOYOTA CORPORATE AND THEY HAVE NO RECORD OF ANY PROBLEMS LIKE THIS. PROBLEM NORMALLY OCCURS ON LONGER TRIPS AFTER DRIVING 2-3 HOURS. DYNAMIC CRUISE CANNOT BE RESET FOR AN HOUR OR TWO. YOU MUST EITHER DRIVE MANUALLY OR USE NORMAL CRUISE CONTROL MODE FOR AN HOUR OR TWO AND THEN YOU CAN RETURN TO DYNAMIC CRUISE CONTROL. ERROR HAS NOW OCCURED AT LEAST 6 TIMES SINCE PCS HAS BEEN DISABLED AND 3X BEFORE IT WAS DISABLED. DATE BELOW IS THE LATEST OCCURENCE.

IN 2013 I BOUGHT A TOYOTA AVALON LIMITED SEDAN. BEFORE THE FACTORY WARRANTY WAS EXPIRED, A CLIP HOLDING THE DRIVERS FLOOR MAT IN PLACE BROKE. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD IT WAS NOT COVERED AND THE REASON IT WAS NOT IS BECAUSE 'I AM GETTING IN AND OUT OF MY CAR THE WRONG WAY' THEY PUT THE CLIP BACK IN BUT DID NOT REPAIR THE UNDERLYING CARPET ISSUE. I ASKED FOR THEM TO SHOW ME A WRITTEN MANUAL OR TO AT LEAST DEMONSTRATE WHAT IT IS I WAS DOING WRONG AND I ALSO ASKED IF THEY WERE WATCHING ME GET IN AND OUT OF MY CAR FOR THEM TO HAVE THIS INFORMATION. THEY WERE UNABLE TO ANSWER ANY OF THESE QUESTIONS BUT STILL REFUSED TO FIX THE ISSUE. FLASH FORWARD AND I GET A PRE-COLLISION SYSTEM RECALL. TOYOTA HAS NO SOLUTION SO THEY TURN OFF THE ENTIRE SYSTEM. NOW I HAVE NO COLLISION MITIGATION WHEN THE FLOOR MAT CLIP COMES LOSE AGAIN. THE MAT IS UNDER THE BREAK PEDAL AND I CANNOT FULLY DEPRESS THE BRAKE PEDAL. THE PRE-COLLISION SYSTEM IS TURNED OFF SO NO HELP THERE. I MANAGED TO REACH DOWN AND PULL THE FLOOR MAT OUT FROM UNDER THE BRAKE PEDAL AND STOP INCHED AWAY FROM ANOTHER VEHICLE. I FEEL THAT TOYOTA HAS NEEDLESSLY PUT MY WELFARE AT RISK AND TRIED TO BLAME ME, AND THE WAY I INGRESS AND EGRESS THE VEHICLE, ADDITIONALLY IT HAS BEEN NEARLY A YEAR SINCE THEY TURNED OFF MY PRE-COLLISION SYSTEM. I PAID $4000 IN UPGRADE FEES TO GET THAT SYSTEM.

PCS RECALL NOV 2015. VEHICLE TAKEN IN AND TEMPORARY BYPASS MADE (5 FEB 2016). RECEIVED WORD IN JUNE THAT A FIX WAS AVAILABLE. WAS TOLD PARTS NOT AVAILABLE. IT IS AUG AND PARTS STILL NOT AVAILABLE. SINCE THIS IS A SAFETY ISSUE I WAS TOLD NOT TO TAKE LONG TRIPS UNTIL IT IS FIXED. UNACCEPTABLE

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER INSPECTED THE VEHICLE AND PERFORMED THE TEMPORARY REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.