2018 TOYOTA C-HR Complaints

I am writing to formally request warranty service for my Toyota CH-R 2018, VIN [XXX] , currently with 88,341 miles. Despite its relatively low mileage and consistent maintenance, the vehicle has developed a transmission issue attributed to a defective bearing inside the Continuously Variable Transmission (CVT). As you are aware, Toyota issued a warranty extension specifically covering transmission failures resulting from this defect. This extension applies for up to 10 years or 193,000 kilometers (approximately 120,000 miles), whichever comes first. My vehicle clearly falls within these parameters. Given the nature of the defect and Toyota’s acknowledgment of its impact, I respectfully request that your dealership initiate the appropriate warranty repair or replacement process without delay. I am prepared to bring the vehicle in for inspection and provide any additional documentation required. Please confirm receipt of this letter and advise on the next steps to resolve this matter promptly. I trust Toyota will stand behind its commitment to quality and customer satisfaction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission internally failed. This has been confirmed through multiple sources. Dealership, mechanic. No warning lights, grinding noise. My safety is put at risk because A failing transmission creates multiple safety hazards while driving. The vehicle may lose power unexpectedly, hesitate, or fail to accelerate when needed, especially during turns, intersections, or highway merging. It can also shift unpredictably or refuse to shift, causing sudden jerking, surging, or deceleration that increases the risk of losing control. Transmission failure can lead to total loss of propulsion in traffic, leaving the vehicle stalled in dangerous locations. Additionally, fluid leaks and overheating pose fire risks. Overall, the unpredictable operation of a failing transmission significantly increases the likelihood of collisions and unsafe driving situations.

The contact owns a 2018 Toyota C-HR. The contact stated that there was an abnormal thumping sound coming from the vehicle while driving at undisclosed speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer, who confirmed that the transmission was faulty. The vehicle was taken to another unknown dealer, who informed the contact that the transmission was failing. The vehicle was not repaired. The vehicle was taken to an independent mechanic who confirmed the failure was due to the transmission. The manufacturer was contacted. The failure mileage was approximately 42,000.

I started experiencing a whirring noice coming from the engine of my 2018 Toyota CHR earlier this summer. I took it to a mechanic shop and was told that the noice was coming from the transmission. I had to take it to a transmission shop where they diagnosed the problem coming from my transmission. They quoted $13K & $15K. The Toyota dealer quoted $12K. I had just paid of the car and was ready to enjoy it. I’m disappointed that Toyota doesn’t have a recall for this problem. It is documented on several online forums and YouTube videos. For what it’s worth I’m documenting this problem. Thank you.

My transmission failed and I took it to the dealership. They recommended I replace the transmission that would cost $11,000. I have 120k miles driven in my car and regular get it maintenance. After looking online I saw that I was not alone with the Ch-r model. It is ridiculous that a repair would cost half of a brand new car. This is very anti consumer behaviors coercing car owners to buy new cars since repairing them is so expensive.

The transmission had to be replaced before 100k miles. If I didn't notice it in time, I could have caused an accident if the transmission stopped working. The dealership I got it fixed at said there were other cars, same make and model, that had to have full transmission replacements. I saw online that a bunch of other people had the same problem as me. It has not been inspected by the manufacturer, police, or insurance representatives. It was inspected by the mechanics at my dealership. There were no warning lamps or messages. I just began to hear odd loud noises while I was driving.

The contact owns a 2018 Toyota C-HR. The contact stated that while driving at 45 MPH, the vehicle made an abnormal whining sound that became louder during acceleration. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The vehicle was then taken to the dealer, where it was diagnosed that the bearings in the transmission had failed, causing the transmission failure. The dealer determined that the transmission needed to be replaced and provided an estimate for the repair. The vehicle was not repaired due to the cost. The contact stated that the vehicle had been recalled in Canada due to the same failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 82,960.

My car started making a loud noise several months ago so I took it to a mechanic. When he looked at it, he informed me that the bearing in my transmission failed and could not be repaired because it would all need replaced. I couldn’t afford it so I called 3 other places who told me it needed fully replaced also since it’s CVT. I’ve been trying to trade it in with issues for months and nobody will take it and I can’t afford to fix it or pay it down. I fear for my safety every time I drive it because it now shakes pretty hard and the noise is much louder. At any time it could fully die while I’m on the road or freeway. I don’t have a choice to drive it because I can’t afford it. When I called Toyota at 108k miles they said it was over 100k and therefore the would not help me. That is when it first occcurred but it obviously still is an issue. I am happy for others to look at it but I really just need help because I’m very scared and overwhelmed

When I place my car in park and take my foot off the brake occasionally it will still drive. This has happened several times but this last time it did damage to my garage door.

I have a CVT transmission and it has failed. Out of no where I use the top notch oil etc and this has occurred. Nobody wants to touch this to fix it but those that do all are quoting me over $13k to put in a used replacement. There should be a recall on these- this topic is all over Reddit and car forums for premature transmission failure