2018 TOYOTA C-HR Complaints

View complaints related to 2018 TOYOTA C-HR. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2018 TOYOTA C-HR. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 TOYOTA C-HR
    - Ashburn, VA

    Transmission Failure. I purchased a 2018 model year Toyota CH-R new from a dealer and recently heard a clicking/grinding noise from some component of the powertrain. Inspection by an independent automotive repair shop and a Toyota dealership have advised the problem is a non-specific transmission issue (without removing and taking apart the transmission, the precise transmission component which is failing can not yet be determined). In conducting some research, it appears that the 2018 Toyota CH-Rs sold in North America were equipped with an automatic Continuously Variable Transmission (CVT) which has since been shown to have a known transmission bearing defect primarily affecting the 2018-2020 model years. With the 2018 model year appearing to be the most problematic model year (41% of reports). Consequently, Toyota Canada has initiated an extended warranty for the CVT in this model for vehicles purchased in Canada which reportedly extends the warranty to 10 years and an unlimited number of miles for repairs made before September 2026. Unfortunately, Toyota within the United States does not appear to have provided this same consideration for a problem which Toyota would appear to admit is a known issue. It is unclear (to me) whether this matter would be considered a 'safety issue', although I would assume a seizing transmission while at highway speeds would certainly be a concern for the driver/passengers of that vehicle and possibly other drivers in proximity when this occurs; and this is a systemic issue in a specific make/model of vehicle. I am basing my information provided from the Canadian Automobile Protection Association (APA), found at www.apa.ca website (specific link to issue: [XXX]). Additional sites claiming the same or similar information can also be found online. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Bonita, CA

    I have taken my car to the dealership some I bought it. With less than 100K miles already has a faulty transmission. This failure was already recognized and in Canada. The dealer wants almost 14K to replace it. This is not fair. A less than 100k should not be having these problems.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Washington DC , DC

    High-pitched whining or droning noise in the transmission area. internal bearing inside the K114 CVT

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Elizabeth City, NC

    1. The Transmission Failed. It is currently at Toyota Of Elizabeth City. It has75,000 miles and it was determined the Transmission needs to be replaced, which after investigation is a known issue with this model. There estimate for replacing was nearly $12,800. 2. The vehicle was taken to the dealer when I heard a strange noise when driving. 3. The vehicle has been inspected and is currently at my local Toyota Dealer (Toyota Of Elizabeth City) 4. there were no light or warning other than a loud growling noise when driving. I have 5 Vehicles and all are Toyotas. I have stuck with them based on reliability. This is very upsetting and I would like Toyota assistance in resolving this issues.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Evansville, IN

    - Transmission Bearing is failing. Which is common in this make and model from what I can look up. - My safety is at risk because at any given moment my transmission can go out, from what the mechanic said is a faulty bearing Toyota has made in these cars before. - Yes, I saw a mechanic who stated this issue. - No, Toyota won’t do anything or give me an extended warranty on the transmission because of the faulty bearings unless you guys state that the car is recalled. - No signs or anything, the only way I knew something was wrong was because my car randomly started a “low growl” that got louder quickly

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - San Antonio, TX

    CVT bearing failure started a little after 100,000 miles. Toyotas estimate for repair is $14,000 and the CVT is on national back order for at least 3 months. Toyota does not sell replacement parts so even if a transmission shop wanted to do the repair they couldn’t because parts are not available. This totaled our car that we bought new only 8 years ago.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Arroyo Grande, CA

    Sudden transmission failure. Seems to be a known issue with Toyota CHR 2018 onward. I own the 2018 model and there have been recalls in Canada regarding this issue.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Victoria, TX

    I noticed a whining sound coming from the vehicle. It would get louder as I accelerated. Took it into a mechanic he drove it, put it on the lift and said the noise was coming from the transmission. I took it to another shop and they quoted me $9,000. For a replacement. This is a problem that Toyota and other manufacturers know about. The CVT is unserviceable.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Cleburne, TX

    A bearing has gone bad in the CVT transmission with only 128000 miles on the vehicle. The repair cost over 10,000 dollars because the design of the transmission does not allow for the bearing to be replaced.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA C-HR
    - Wheaton , IL

    UNKNOWN. Car has been making a humming noise for the last 4 years. I have taken it to multiple shops, and repair companies for inspection. Wheel bearings have been repaired 2x, ball joints, as well as sway bars. Tires have been replaced, breaks and rotors have been replaced. Noise still persisted. Noise has recently become louder, creating question when driving the car. Mechanic has determined that the noise is coming from inside the transmission. Upon inspection, the Internal Bearing has been failing. Due to Toyota's negligence, there is no official recall or plan to help car owners fix the problem.

    Source: NHTSA WEB SITE